After an initial technological glitch during online checkout, it was sorted out very quickly with great communication and updates. A special shout out to Danny who ensured a swift delivery of the... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
It’s now 17 days since we placed an order which included a delivery fee to ensure receipt of goods within 5-6 working days. Despite numerous calls and conversations, no one ever calls back or updates... See more
We found Victorian Fireplace Store in Stockport fantastic to deal with. They were very accommodating with a prior arranged visit. We found the exact original cast iron insert that we were looking for... See more
Hi Order fire grate 14/09/2018 still not arrived 20/09/2018 postage £15 no one have said when it will come having to wait in. Very help full on the phone UPDATE 24TH - WRONG GRATE ARRIVED 21ST... See more
Company replied
Company details
About Victorian Fireplace Store
Information provided by various external sources
The Victorian Fireplace Store is a popular family business based in Stockport, also serving Manchester, with over 30 years’ experience in Architectural Restoration of Fireplaces, Doors and Stained Glass. We have a large showroom with over 300+ Items in stock, and free parking is available to all. Customers visiting our showroom constantly remark on this ‘hidden gem’, so why not call in and be pleasantly surprised at the full range of what we have to offer?
As a specialist company, we are able to offer you a wealth of knowledge, experience and product advice, along with a wide a range of accessories and competitive pricing. We are confident in having the right Victorian fireplace for your home or project. We also offer a comprehensive fitting service within the local area and further afield upon request.
We have a range of original Victorian fireplaces for sale from original tiled cast iron to Marble / slate and reproduction. We also stock a range of wooden surrounds, browse our full range here.
Victorian fireplaces add a touch of history to any room, with intricate designs, that will stand the test of time, some of the reasons why people choose them over modern fireplaces.
The fireplaces can be added to any room, whether it’s the living room or an upstairs bedroom. We also stock an exquisite range of reproduced and original Victorian fireplace tiles.
As a specialist company, we are able to offer you a wealth of knowledge, experience and product advice, along with a wide a range of accessories and competitive pricing. We are confident in having the right Victorian fireplace for your home or project. We also offer a comprehensive fitting service within the local area and further afield upon request.
We have a range of original Victorian fireplaces for sale from original tiled cast iron to Marble / slate and reproduction. We also stock a range of wooden surrounds, browse our full range here.
Victorian fireplaces add a touch of history to any room, with intricate designs, that will stand the test of time, some of the reasons why people choose them over modern fireplaces.
The fireplaces can be added to any room, whether it’s the living room or an upstairs bedroom. We also stock an exquisite range of reproduced and original Victorian fireplace tiles.
Contact info
Unit 8, Victoria Works, Hempshaw Lane, SK1 4LG, Stockport, Manchester, United Kingdom
- 01614440921
- info@victorianfireplacestore.co.uk
- www.victorianfireplacestore.co.uk
4.5
Excellent
87 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
1st class customer service
I cannot rate these guys higher, I had experience of what I can only describe as first class customer service, especially from a guy called Ben.
I was given great guidance, including advise of current regulations for open fires, hearths and surrounds.
When ordering a fireplace, tiles, hearth and mantle I was sent pictures of the product, along with all dimensions needed for fitting.
These guys know what they are doing and have some very high quality and attractive products.
25 February 2015
Unprompted review
Art Nouveau Fireplace Tiles
We needed a set of two panels of fireplace tiles to replace cracked and broken ones in our Victorian fire place. Found the Victorian Fireplace Store on the Web, found what we wanted, ordered and paid over the phone. Danny and I arranged the shipping and the product arrived just 24 hours later. All in all, very impressed. Thanks VFS!
25 February 2015
Unprompted review
Victorian Fireplace Store
We used these as we had a broken tile on our fireplace, and we needed a replacement. Very helpful staff who did everything they could to help me. Very polite and friendly. Would recommend them without hesitation. Very pleased with their service.
28 January 2015
Unprompted review
Super Service
I only needed some replacement tiles for my repro Victorian fireplace and surround. The company couldn't have given me better service if I were a VIP.
They were very helpful and kept me informed on info regarding the tiles and the delivery. They arrived quickly and safe n' sound.
I would highly recommend this company to anyone.
26 January 2015
Unprompted review
Excellent service
I had a lot of work carried out by Strippadoor, including fireplace installation, door restoration, and stained glass fitting.
Everything was carried out to an extremely high standard, and everyone I dealt with was helpful and professional at all times.
I would have no hesitation whatsoever in recommending Strippadoor.
14 January 2015
Unprompted review
Love my new fireplace!
Great experience buying from these guys. Very helpful, knowledgeable and friendly. Definitely recommend them
14 January 2015
Unprompted review
Great service, Very Happy with Fireplace
Looking around for a while and came across The Victorian Fireplace Store and received a first class service from start to finish and very happy with my fireplace & the fitters the recommended.
Would definitely recommend to anybody looking for an original fireplace.
13 January 2015
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.