VigiTech Solutions Reviews 156

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

Bought tracker for my scooter, GPS and SIM card. Very cheap tracker and subscription and so far, after 1 month it works perfectly even if it is quite deep inside under battery. So many options in the... See more

Company replied

Rated 5 out of 5 stars

I found the support extremely useful right from my initial inquiry. I ended up buying the product, and it was installed in mere moments, just as promised. The information provided is thorough, even mo... See more

Company replied

Rated 5 out of 5 stars

Very helpful on my first enquiry. Subsequently made a purchase, installed in seconds as suggested. Very comprehensive details, actually far more than I need as an individual. Only downside is th... See more

Company replied

Rated 5 out of 5 stars

The best customer service I've experienced in a long long time, extremely helpful and knowledgeable, responses are very fast, the product was great, very good value and arrived very promptly. All in a... See more

Company details

  1. #5 of 13 best companies in GPS supplier
  2. #24 of 117 best companies in Business-to-Business service
  3. #36 of 134 best companies in Car accessories shop
  4. #11 of 52 best companies in Security equipment
  5. #13 of 93 best companies in Telecommunications service provider
  6. #3 of 16 best companies in Telematics Service

About VigiTech Solutions

Written by the company

VigiTech Solutions are the leading online retailer for your GPS tracker and security requirements providing highly accurate and cost effective products with unrivalled customer service to match. VigiTech Solutions stock a wide range of GPS trackers including long-life battery powered devices, CANBUS integration for fuel monitoring, along with simple and straightforward devices. Everything is setup and ready to go out of the box, simply connect your tracker, login using the details provided and away you go.

Contact info

4.9

Excellent

TrustScore 5 out of 5

156 reviews

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Rated 5 out of 5 stars

Great bit of kit

Great bit of kit, does exactly what we need and super helpful with support in setting up automated reports

4 January 2025
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Reply from VigiTech Solutions

Thank you for your feedback James, great to hear you're happy with the system!

Rated 5 out of 5 stars

Great value products

Great value products, brilliant customer services. Very happy I found VigiTech. Thanks James.

10 January 2025
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Reply from VigiTech Solutions

Thank you Chris, we're very happy that you found us too! Looking forward to working with you more going forward.

Rated 5 out of 5 stars

Fantastic service

Fantastic service.
Great communication.
Polite and welcoming.
Kept me informed as the work went along.
Great price too.
I cannot rate them highly enough!
Thanks to James and the team!

2 January 2025
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Reply from VigiTech Solutions

Thank you for your review Brian, great to hear that you're happy with the service, we do aim to please!

Rated 5 out of 5 stars

Good overall package

Simple to order, straight forward to set up and seems to have lots of capability. Cost is reasonable start and ongoing costs also very competitive.

30 November 2024
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Reply from VigiTech Solutions

Thank you for taking the time to review us Adrian

Rated 5 out of 5 stars

I never normally write reviews…

I never normally write reviews even though I often read them. However I will make an exception in the case of VigiTech because they really are a different league.

I run a fleet of vans and have used several different telematics companies in the past, all of whom charged significantly more per month for the kit and the data. VigiTech provide a fully featured choice of hardware at rock bottom prices and data plans the cheapest I've found anywhere.

I would expect customer service to take a hit at prices this low - but to my surprise their customer service is second to none. Calls and emails are answered swiftly and all issues always resolved without question.

I am not easily impressed but these guys really are the best. If you are considering getting some asset trackers for your vehicles do not look anywhere else.

18 November 2024
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Reply from VigiTech Solutions

Thank you so much for making us your exception Rupert! We always strive to deliver the best we can, so it is great to hear positive feedback on both our value for money and customer service.

Rated 5 out of 5 stars

Excellent…

Excellent communication and technical guidance

5 November 2024
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Reply from VigiTech Solutions

Thank you for your review, your feedback means a lot and it's great to hear that you're getting on well with the system

Rated 5 out of 5 stars

Works perfect

Works perfect! Thank you!

28 October 2024
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Reply from VigiTech Solutions

Thank you for taking the time to review us Alexandru, great to hear that you're getting on well with it!

Rated 5 out of 5 stars

Outstanding customer care

James and team pulled out all of the stops and helped me purchase the correct tracker unit which was then delivered promptly! Thank you

29 October 2024
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Reply from VigiTech Solutions

Thank you for your review Spencer, glad we got there in the end!

Rated 5 out of 5 stars

Good intro YouTube videos

Good intro YouTube videos received before delivery.
Very simple to install and start to get value.

22 October 2024
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Reply from VigiTech Solutions

Thank you for reviewing us Derek, we really appreciate the feedback! Great to hear that you're happy with the service

Rated 5 out of 5 stars

Amazing service

Fast response, great pricing and extremely helpful

9 October 2024
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Reply from VigiTech Solutions

Thank you for taking the time to review us Christopher, we really appreciate the feedback

Rated 5 out of 5 stars

James definitely goes the extra mile to…

James definitely goes the extra mile to do anything and everything to help if you have an issue. My caravan tracker works perfect and was well worth the money. Would 100% recommend James and VigiTech solutions. Thankyou James ⭐️⭐️⭐️⭐️⭐️

15 October 2024
Unprompted review
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Reply from VigiTech Solutions

Thank you for taking the time to review us, we do try out best so we appreciate the feedback

Rated 5 out of 5 stars

Easy service great

4 October 2024
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Reply from VigiTech Solutions

Thank you for taking the time to review us Martin, we're pleased to hear that the service is working well for you

Rated 5 out of 5 stars

Knowledgeable staff who answer the phone.

Easy to deal with. Knowledgeable staff (who actually answer the phone!) and helped advise me so I could make the right purchase first time. Simple product to install and easy online interface. Very pleased.

26 September 2024
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Reply from VigiTech Solutions

Thank you for being our 100th review Ben, great to have been able to help you with this, as always if you need any further assistance just let us know!

Rated 5 out of 5 stars

Excellent service

Excellent service. Tracker arrived promptly and worked straight out of the box. Simple to use and install. Competitive pricing and fast delivery. All great so far.

11 September 2024
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Reply from VigiTech Solutions

Thank you for taking the time to review us Jason, it's great to hear that you're getting on well with the service.

Rated 4 out of 5 stars

It's a good bit of kit and fitting is a…

It's a good bit of kit and fitting is a breeze. It seems to perform fairly well (even underneath a steel bonnet/hood), but if you can, try to position it under the plastic parts so it can talk more effectively with the satellites. I have done this and it avoids "dead spots". To this end also, the wiring could do with being a little bit longer. I've experienced a few issues with the app (the visual pointer sometime runs off the map and getting lost and if you don't notice this immediately then you can have difficulty in locating the vehicle) and I'm currently working with them to tweak the app. It would be be better if the car indicator stayed still in the centre of the map and the map moved about under it, then you would never lose it (like it does on my other tracker). This might be my Android version (13) but it might also be a software issue. We will see what happens.

4 September 2024
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Reply from VigiTech Solutions

Thank you for taking the time to review us and for your patience with us on improving the following feature on the app. We are hoping to have another update with further tweaks early next week.

Rated 5 out of 5 stars

Good little tracker FMC880

Good little tracker FMC880, great value from VigiTech, simple interface to track and monitor system operation, set Geo Fence and so on.

21 August 2024
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Reply from VigiTech Solutions

Thank you for taking the time to review us Roger. We really appreciate the feedback!

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