VigiTech Solutions Reviews 156

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

Bought tracker for my scooter, GPS and SIM card. Very cheap tracker and subscription and so far, after 1 month it works perfectly even if it is quite deep inside under battery. So many options in the... See more

Company replied

Rated 5 out of 5 stars

I found the support extremely useful right from my initial inquiry. I ended up buying the product, and it was installed in mere moments, just as promised. The information provided is thorough, even mo... See more

Company replied

Rated 5 out of 5 stars

Very helpful on my first enquiry. Subsequently made a purchase, installed in seconds as suggested. Very comprehensive details, actually far more than I need as an individual. Only downside is th... See more

Company replied

Rated 5 out of 5 stars

The best customer service I've experienced in a long long time, extremely helpful and knowledgeable, responses are very fast, the product was great, very good value and arrived very promptly. All in a... See more

Company details

  1. #5 of 13 best companies in GPS supplier
  2. #24 of 117 best companies in Business-to-Business service
  3. #36 of 134 best companies in Car accessories shop
  4. #11 of 52 best companies in Security equipment
  5. #13 of 93 best companies in Telecommunications service provider
  6. #3 of 16 best companies in Telematics Service

About VigiTech Solutions

Written by the company

VigiTech Solutions are the leading online retailer for your GPS tracker and security requirements providing highly accurate and cost effective products with unrivalled customer service to match. VigiTech Solutions stock a wide range of GPS trackers including long-life battery powered devices, CANBUS integration for fuel monitoring, along with simple and straightforward devices. Everything is setup and ready to go out of the box, simply connect your tracker, login using the details provided and away you go.

Contact info

4.9

Excellent

TrustScore 5 out of 5

156 reviews

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Rated 4 out of 5 stars

the tracker works well as does the…

the tracker works well as does the website tracking portal however the app is not great for me some of the features like geofences I cant get to work so 4 stars

14 May 2024
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Reply from VigiTech Solutions

Thank you for taking the time to review us and sorry to hear that you're having trouble with the app. If you could get in touch with support, we'll be more than happy to help resolve any troubles that you have.

Rated 5 out of 5 stars

Excellent service and delivery

Excellent service and delivery, always on hand to help on WhatsApp which is great, will be renewing the service once up for renewal

Device works accurate just as good as the £400 device in my van

30 April 2024
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Reply from VigiTech Solutions

Thank you for taking the time to review us Luke, we really appreciate it. Great to hear that you're getting on well with the device and are pleased with the service, we do try our best!

Rated 5 out of 5 stars

Great service

Great service. Mapping is brilliant and fast delivery. Tech support is very responsive and brilliant

27 March 2024
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Reply from VigiTech Solutions

Thank you for taking the time to review us Robert, great to hear that it's all working well for you!

Rated 5 out of 5 stars

Order arrived on time

Order arrived on time, and the product worked straight of the box. Easy to install.

4 March 2024
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Reply from VigiTech Solutions

Thank you for your review Stephen, great to hear that you're happy with the service!

Rated 5 out of 5 stars

Excellent in every way

Excellent in every way.
Postage was quick, installation was easy and completed in just five minutes. Had to call for advice a couple of times, password issues (my fault) and advice on how to customise map. Each time response was quick and queries were resolved promptly. The unit works perfectly and has loads of options for detailed reports. I would highly recommend this product and the service that is provided.

18 February 2024
Unprompted review
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Reply from VigiTech Solutions

Thank you for taking the time to review us Paul. We aim to provide the best possible service and experience so to hear that we are doing so is really encouraging.
As always if you need any further assistance please get in touch.

Rated 4 out of 5 stars

Excellent product !

24 January 2024
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Reply from VigiTech Solutions

Thank you for your feedback Joseph, we always aim to provide the best experience possible, so if there is any aspect that we could do better please let us know!

Rated 5 out of 5 stars

Order and payment straight forward

Order and payment straight forward, delivery as stated. Not used device yet.

29 January 2024
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Reply from VigiTech Solutions

Thank you for taking the time to feedback on the experience Stephen. I hope the device is performing as you expected

Rated 5 out of 5 stars

I needed a new tracker system and…

I needed a new tracker system and contacted VigiTech.
Spoke to James who sent me links to their products.
After being given good advice I purchased a device and very pleased with the set up and help. I would recommend VigiTech.

22 January 2024
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Reply from VigiTech Solutions

Thank you for the feedback Gary, we really appreciate it! If you need anything else please get in touch

Rated 5 out of 5 stars

The device does exactly what I wanted…

The device does exactly what I wanted it to do. I've attached it to the battery of my Dad's mobility scooter and I now know exactly where he is in town. The team at the end if the phone where very helpful but I found that I needed a computer to set everything up, I just couldn't manage it on a mobile phone... Other than this minor issue, excellent!...

2 December 2023
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Reply from VigiTech Solutions

Thank you for the feedback on this John, we are glad to hear it is working well for you

Rated 5 out of 5 stars

Super fast delivery

Super fast delivery

App takes a little getting your head round. And you can’t actually track the car live. It kind of up dates and zooms down the map. Not that you really need too. Still definitely 5 stars great product and for the money can’t go wrong.

11 December 2023
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Reply from VigiTech Solutions

Thank you for the feedback on this David, the tracking certainly should be ‘live’ and should update between every 20 and 60 seconds depending on the movement.
If you’re having trouble with any aspect please let us know and we’ll be more than happy to help.

Rated 5 out of 5 stars

Easy install

Easy install. And communication ,very helpful guys ,when I questions

2 December 2023
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Reply from VigiTech Solutions

Thank you for taking the time to review us

Rated 4 out of 5 stars

Good value for money

Good value for money and it works well

26 November 2023
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Reply from VigiTech Solutions

Thank you for taking the time to review the service Jonathan. We hope that it’s working well for you, if there’s anything that we could do to improve your experience please let us know.

Rated 5 out of 5 stars

Good product

Good product, reasonably priced and easy to fit.
Would like to have slightly longer wiring

28 November 2023
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Reply from VigiTech Solutions

Thank you for taking the time to review us David, we will take on board your comments about the wiring.

Rated 5 out of 5 stars

Received item as stated

Received item as stated. Fitted item. Item was easy to fit and is working correctly.

12 September 2023
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Reply from VigiTech Solutions

Thank you for your review of our service, great to hear that all is going well

Rated 5 out of 5 stars

An excellent piece of kit

An excellent piece of kit. Very good app. Video support for installation of tracker and configuration of app are good. No problems and no complaints. Highly recommended.

18 September 2023
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Reply from VigiTech Solutions

Thank you for your review John, very pleased to hear that you're getting on well with it

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