Vintage Wine Gifts Reviews 

36
TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I ordered a 20 year old vintage wine which was unfortunately corked. Katharine from vintage wines straight away arranged a replacement once I had explained the issue. Fantastic service.

Rated 5 out of 5 stars

Exceptional gift, beautifully presented. It seems a shame that a few of the negative reviews are regarding delivery and not the fault of the vendor at all. Also, some complain of corked bottles, they... See more

Company replied

Rated 1 out of 5 stars

Both my orders in 2026 went wrong. The first, they sorted the problem. The second, they haven’t even tried! Two weeks later, there is no delivered item or refund yet. Avoid if you want reliability. I... See more

Company replied

Rated 5 out of 5 stars

It was our 40th wedding anniversary so I bought my husband a bottle wine from the year we married. Arrived in a lovely wooden gift box with various accessories - thermometer, foil cutter, cork scre... See more

Company details

  1. Events & Entertainment

Written by the company

Vintage Wine merchant offering 2000 bottles of top quality red and white vintage wine gifts, vintage port, whisky, armagnac and vintage champagne delivered in silk lined wooden boxes next day to your home or office.


Contact info

3.5

Average

TrustScore 3.5 out of 5

36 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.5

All reviews

(36)

6 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Received a 1986 bottle of clos du Rey…

Received a 1986 bottle of clos du Rey as a gift. The cork completely disintegrated when I tried to open it and the wine had turned to vinegar.

27 August 2022
Unprompted review
Vintage Wine Gifts logo

Reply from Vintage Wine Gifts

We have a replacement policy for any corked wines but you never contacted us!

Rated 5 out of 5 stars

Highly recommend this company for excellent quality wines and spirits.

I’m thrilled with the 50 year old Armagnac I ordered. It was a 50th birthday present and the free gifts included were of great quality and really added to the overall wow factor. The next day delivery really saved the day too, it was with me by lunchtime! I would highly recommend the company and I will use them again.

9 July 2022
Unprompted review
Vintage Wine Gifts logo

Reply from Vintage Wine Gifts

Thank you for taking time to share your kind comments

Rated 5 out of 5 stars

I spend too much time on the website

I spend way too much time on their webite! Having been raised by wine merchand parents in the Netherlands, that is the most exquisite wine shop I have ever encountered. All kinds of rare vintage drinks! I send anniversary gifts to all my friends in the UK and Europe. I mostly buy vintages for myself to taste rather than keep. I love their customer service too. Personal Assistant level. And they cover the wines for a year!

29 May 2021
Unprompted review
Vintage Wine Gifts logo

Reply from Vintage Wine Gifts

Thank you for taking time to share your kind comments

Rated 1 out of 5 stars

1997 Crozes Hermitage from Sainsbury's

Received a gift of 1997 Crozes Hermitage as a gift. On the back of the bottle was the Sainsbury's label, recommending the wine be drunk within one year. Needless to say the wine was dreadful!

6 April 2021
Unprompted review
Vintage Wine Gifts logo

Reply from Vintage Wine Gifts

You have the wrong company as we don't sell Sainsburys wines

Rated 1 out of 5 stars

They didn't deliver.

Ordered a £70 bottle of white wine from them for a gift for an important birthday so had to be delivered on the day. They promise "next day delivery if ordered before 14:00". The recipient was in lockdown in their house: there are 4 people in the house and a dog that barks whenever anyone approaches the house. The delivery company claimed they tried to deliver but categorically did not. Not the present is late. Very disappointing. No response from Vintage Wine Gifts.

AVALON iNDUSTRIES LTD

25 February 2021
Unprompted review
Rated 5 out of 5 stars

A portset that saved the 80th birthday!

I ordered a 1941 anniversary Taylor's port set last minute of Friday at 16:00. They could still deliver for Saturday !!! My dad was delighted with his 2 bottles of Taylor's that make his 80 years in life!!! Thank you Vintage Wine Gifts. I 'll definitely order again. Perhaps a 1941 vintage wine for me this time 🙂

10 February 2021
Unprompted review
Vintage Wine Gifts logo

Reply from Vintage Wine Gifts

Thank you for taking time to share your kind comments

Rated 1 out of 5 stars

Beware

Have used this company 3 times for a certain bottle of cognac each time sent wrong bottle even after ringing asking if the bottle is the one in the picture so I won't be using again

7 February 2021
Unprompted review
Rated 1 out of 5 stars

Ignore the "no quibble" price guarantee; overpriced

Purchased a bottle of a 1946 red for a 75th birthday gift; so far, so good. It was £239.77. The company state that they have a "no quibble price guarantee" - "If you find the bottle that you have purchased cheaper online within 30 days from the date of purchase, assuming the bottle is identical and available we will gladly refund the difference less the cost of the luxury box and accessories as we have to compare the like with like purchase. If the retailer is only selling the bottle then there is not a direct comparison and we will make an allowance for the box." Again, so far, so good. However, within a few days I found a bottle of the same vintage for sale online for £114.46... So, pretty much half price. I emailed them and sent them the link and the availability. They responded by saying I hadn't allowed for delivery costs. I replied that even with the delivery charge, excise duty and VAT, it was still £115 cheaper than theirs. Allowing for a cost price box and corkscrew (let's be very generous and say £15 total) that's a difference of £100. The "no quibble" price guarantee turns out to have a lot of "quibbles", and the last figure they offered me as a refund was £30. I'm holding out for the £100. Don't trust their "price guarantee" and don't buy their wine: I've discovered for myself, too late, that I can buy the same wine online at half the price then buy a posh box on Amazon for a tenner.

28 January 2021
Unprompted review
Vintage Wine Gifts logo

Reply from Vintage Wine Gifts

I am sorry that you were disappointed with our service and cannot understand why if the other wine was half price that you didn't just return our bottle for a full refund as is your legal right and purchase the alternative - maybe unavailable or actually with all the extras not actually cheaper after our £30 refund?

Rated 1 out of 5 stars

Be careful

Be careful. My son was very disappointed to find that, in sending me "1941 Taylor Fladgate 80 years of port" for my 80th birthday, I in fact received not 1 1941 bottle but 2 x 40 yr old 35cl bottles. Very amusing and possibly lawyer-proof but not quite the thing.

15 January 2021
Unprompted review
Vintage Wine Gifts logo

Reply from Vintage Wine Gifts

I am sorry that you are disappointed but the website clearly states that the ports are two bottles of 40 year old port and not a vintage port from 1941. You could always have returned the gift for a full refund under our 30 day refund policy

Rated 5 out of 5 stars

Dug me out of a hole.

After being let down by a big online wine company I had to scramble to find a replacement bottle and found one via WineSearcher at this website. I'd never heard of them before but they had the exact bottle I needed. Ordered on 22nd December and paid for next day delivery.

I was a little worried when I didn't get any kind of dispatch email later that day, but the bottle turned up well packaged with regular delivery updates from APC - the courier.

There's a comment below about the quality of the 'gift box'. To me, the plywood box they've shipped it in is to protect it during shipment and isn't intended to be displayed.

Anyway - dug me out a hole pretty close to Christmas and wouldn't hesitate to use them again.

24 December 2020
Unprompted review
Vintage Wine Gifts logo

Reply from Vintage Wine Gifts

Thank you for taking time to share your kind comments

Rated 5 out of 5 stars

45th wedding anniversary gift

Our 45th wedding anniversary and stuck in Lockdown so couldn’t spend with family. I bought my husband a bottle of Dow Port 1975. Ordered at 2.00pm and arrived next day. Excellent service. Presentation was perfect in a lovely box and variety of tools to accompany ie thermometer, corkscrew etc. The port was excellent and worth every penny

22 November 2020
Unprompted review
Vintage Wine Gifts logo

Reply from Vintage Wine Gifts

Thank you for taking time to share your kind comments

Rated 5 out of 5 stars

Warres 1977 port

I was after 1977 Warres port for husband and came across this site...a little dubious as had a few of them, bit after an email I was satisfied that genuine bottle. I placed my order expecting 5 to 7 day delivery, only to receive it the next day. Beautiful presentation box and at a great price. Very happy customer.

27 October 2020
Unprompted review
Vintage Wine Gifts logo

Reply from Vintage Wine Gifts

Thank you for taking time to share your kind comments

Rated 5 out of 5 stars

Excellent customer service and after sales.

I have to say that I my experience with vintagewinegifts was excellent. I phoned them before placing an order for a 1971 red wine. I was worried if the wine is corked being an old bottle, what happens. They 've got a policy of replacing a corked bottle within a year of purchase with a bottle of the same value. Phew! I ordered the bottle on a next working day delivery, which arrived the following day in a wonderful silk lined box with accessories. The courier exceeded the 2 hour estimate they texted me by 20 minutes but it is ok for me in COVID times. Happy Customer!

22 June 2020
Unprompted review
Vintage Wine Gifts logo

Reply from Vintage Wine Gifts

Thank you for taking time to share your kind comments

Rated 1 out of 5 stars

Dreadful customer service! Wine off, refused a refund.

Would never use this company again. The owner insulted my wife calling her a “silly woman” during a phone conversation. This is all because our vintage bottle of 1965 wine was corked and not fit for human consumption. The owner took umbrage to our criticism (and he will do to any criticism); he did his best not to honour the three-month guarantee (which we were 2 weeks over) which sums up the level of customer service and lack of satisfaction guarantee We were eventually “partly” compensated with two bottles of very mediocre Italian wine which would have been a fraction of the price we paid. The gift box was cheap and nasty and not worth the additional cost, though people can easily get silk and satin mixed up. It also concerned us that the wine supplied was not professionally endorsed by a wine affiliation or federation for authenticity but maybe we missed something in the information as they do seem to have very complex small print T&Cs.

I am adding an addendum to my review made in 2020 in response to Giles reply sent yesterday16 April 2023. The experience I had was,with the then owner Tony Carter who was beyond obnoxious and bigoted. If the business now has a new owner Giles then can I request Giles gets in touch with me direct please. I would happily remove my review jf Tony Carter is no longer involved in the business.

Addendum 2
Our order was with Vintage Wine and Port and direct correspondence was conducted with Tony Carter using the same company name Giles oversees "vintagewinegifts". Therefore there has to be a business connection and as Giles seems to know who Tony Carter is then there is definitely a business affiliate. Too often we see different names,are used to hide what's under the big umbrella. I politely request Giles confirm the information on companies House shows both companies are entirely separate??? When that proof is provided I will remove my review. My guess is Giles is Tony Carters' new protogee given the task of tackling the justified negative reviews. To now question a review 3 years old is grabbing at straws!

26 April 2020
Unprompted review
Vintage Wine Gifts logo

Reply from Vintage Wine Gifts

What can i say - I am Giles the owner of vintage wine gifts and I have not or would ever call any customer a 'Silly woman' - Tony Carter is the current Managing Director of Vintage Wine and Port not vintagewinegifts - could you please remove the review for my company and change it to the company who you dealt with - thank you so much Giles.

Vintage wine and port is a competitor of mine and their company number at companies house is VINTAGE WINE & PORT LIMITED -
Company number 06458404 Registered office address 7-9 Shaftesbury Street, Fordingbridge, Hampshire, England, SP6 1JF we are AVALON INDUSTRIES LTD trading as vintagewinegifts.co.uk Company number 02648561 Registered office address 6 Canham Mews, Canham Road, London, W3 7SR you can check this at https://find-and-update.company-information.service.gov.uk/ The reason for the three year time delay is that we have just registered to use Trustpilot. you can also google our names - my surname is wigoder and he is Dr Tony Carter - I hope this is enough information for you

Rated 5 out of 5 stars

I couldn't believe that i would ever…

I couldn't believe that i would ever find a bottle of claret that old and that delicious online. The perfect anniversary gift for our wedding. My wife was very pleased! Thank you vintage wine gifts! Also excellent Saturday delivery service!

7 February 2020
Unprompted review
Vintage Wine Gifts logo

Reply from Vintage Wine Gifts

Thank you for taking time to share your kind comments

Rated 2 out of 5 stars

Looked at the Vintage Wine Gifts Site

Looked at the Vintage Wine Gifts site, very good, great choice of first class wines, and a nice wine accessory case was a very nice touch to go with a delightful bottle of vintage red for my daughter and husband who come to visit us in France several times a year. The advertises a good delivery service, even next day delivery, if you pay a premium. What could possibly go wrong. Ordered well before Xmas, a mid week day delivery the week before Xmas. Daughter runs a busy Beauty and Hair Dressing Salon, the business is open from 9am to gone 5am every day leading up to Xmas, the Salon is packed, the delivery should be a breeze? Wrong. I placed the oder on Wed Dec 18th, late afternoon, and paid for next day delivery, okay, expecting the 19th for delivery was optimistic, and it didnt happen, but hey ho, an email arrived saying delivery Friday 20th, up to 16OO hrs great.....happy. Did the wine arrive, no. So, rang Vintage Wines, closed for the holidays, left and answerphone message, and sent an email, 2Oth. By the way, still waiting for any response from Vintage Wines, its the 31st today. So, checked my email box, ah, we tried to deliver the wine, but there was no one at the Business Salon, 12pm Friday 20th, and we left a card in the mail box - lies, the Salon doesnt close for lunch, and the Salon was packed at lunchtime. So, I rang the delivery company APC Overnight, no, thats not a joke, ah, the gentleman explained, it was a relief driver that day, and we didnt manage the delivery ...... but you sent me an email saying you had tried and left a card, ah, i do apologise sir, we can only deliver now on late Xmas eve....To end, the wine has been delivered, all fine, good presentation box etc, but nowhere near the date promised. Vintage Wines should do as promised on their site, or, be realistic on delivery, Not Happy, Wont order again.

31 December 2019
Unprompted review
Vintage Wine Gifts logo

Reply from Vintage Wine Gifts

I am sorry that we let you down

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look