While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Event ticket seller

Written by the company

VIP Birmingham are specialist luxury providers of Hospitality entertainment packages at Arena Birmingham.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

18 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

So easy to get to

So easy to get to , I had read reviews on the pricey food and drink so booked a table at the moat house Greenking before hand , right near the venue . Keane were amazing , but seats are awful so hard small and uncomfortable. I don’t think I’d want to sit on those again tbh , someone who is tall there is no leg room at all . All staff were lovely, there is a lift on block 9 if needed .

4 May 2024
Unprompted review
Rated 1 out of 5 stars

Fraudulent Company - Beware!

Same experience to that shared below. Bought 4 tickets to the Celine Dion concert through them. Concert was cancelled and I've been requesting a refund for the last year. The company appears to have disappeared - no response to emails, have disconnected phone. Avoid at all costs.

11 April 2024
Unprompted review
Rated 1 out of 5 stars

Took my money and disappeared

Purchased tickets for Celine Dion from this company. Concert has been moved a few times and now cancelled. Upon trying to get a refund on my tickets I have found they have deleted their Facebook, website is a plain landing page, and their phone number now goes through to a honeymoon company. My emails requesting a refund have also been ignored. I am now £250 out of pocket.
I would very much appreciate if someone could help with a refund.

26 May 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend.

Amazing experience with VIPBIRMINGHAM.
The show box was better than expected, the seats were tiered unlike the normal seating area.
We had a great view from where we were sat & overall we had an absolute brilliant night.
Will definitely be buying tickets through them again!
Highly recommend.

30 March 2022
Unprompted review
Rated 5 out of 5 stars

Stormzy Hospitality

Stormzy Hospitality - we had a great time with our friends enjoying the VIP experience! After being in the box for a concert like this - we can't go back to normal seats! #spoilt

28 March 2022
Unprompted review
Rated 5 out of 5 stars

Recommended

Friend booked the box, really pleased as had a great uninterrupted view as the seating is more tiered than standard seats so being petite I didn’t have to worry about the tall person in front! Really clean and tidy. Lovely welcome to the box area by all staff we came across. No queues for drinks or the toilets, will definitely use again.

26 June 2019
Unprompted review
Rated 5 out of 5 stars

Great Experience

I used VIP Birmingham to watch Westlife at Arena Birmingham. The showcube box was very well situated to see the show. You receive a waitress for the evening to serve drinks which is a lovely touch. The box was very clean and all of the staff were very friendly.

A great way to see a concert with fab views of the stage and comfortable seating. Highly recommend

26 June 2019
Unprompted review
Rated 5 out of 5 stars

Great experience, fantastic view!

Whole experience with VIP Birmingham was fantastic from start to finish. Leanne was very helpful with booking and answering my questions. The showcube was lovely and the view was fantastic. The service within the showcube was also faultless we had a great waitress and the staff around the amplify area were also great. Highly recommended and will definitely be using VIP Birmingham again in the near future

7 May 2019
Unprompted review
Rated 5 out of 5 stars

Great way to watch a concert

Great way to watch a concert. Brilliant views of the stage, first class personal waitress service, and your own private bathroom. Would recommend, especially for people with limited mobility, as there are no steps to the showcube.

14 December 2018
Unprompted review
Rated 5 out of 5 stars

VIP service at its finest

VIP service at its finest! No waiting in lengthy queues, fantastic service from the waiting staff, variety of food on offer is excellent and the most vital point....the views are amazing.

I have used VIP Birmingham for over 10/15 shows and they are a honest and trustworthy company that deliver exactly what they promise. I look forward to booking many more shows with them in the future.

14 November 2018
Unprompted review
Rated 5 out of 5 stars

I’ve used VIP Birmingham for both…

I’ve used VIP Birmingham for both comedy and music shows and had the best service. The views from the box are great and it’s such a bonus to avoid the long queues for food and facilities. Would recommend to everyone :)

14 November 2018
Unprompted review
Rated 5 out of 5 stars

Thank you VIP Birmingham

Thank you VIP Birmingham!
Amazing time had at both Micky Flannegan and Lady Gaga last year... Lovely service and great view - would recommend.

14 November 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look