Bought various little bottles as stocking fillers for my husband, there wasn't as much in stock as I'd hoped but managed to get a few different ones. They arrived quickly and well packaged
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Good price, good communication despite needing to return my order. I wanted to exchange order rather than get a refund, I guess this want possible. Will deffinately use this company again.
Wow how special did that gift look! Got a bottle for a 21st birthday gift and selected the black gift box and message option. Delivery was fast and secure. And the recipient was absolutely delighte... See more
Great prices. Prompt despatch and delivery. One glass in gift set was broken, better packaging would have prevented this. No replacement was available but was given a discount on original price whic... See more
Company details
Written by the company
We are an online retailer specialising in offering a prestigious range of premium drinks. We deliver the finest and highly rated spirits and champagnes from around the world to your doorstep the very next day. Our values stem from the passion to source an exceptional range and provide a VIP Service for all our customers.
Contact info
Unit 4 Kingsley Business Park, LE8 0LE, Kibworth, United Kingdom
- info@vipbottles.co.uk
- www.vipbottles.co.uk
4.4
Excellent
6k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 87% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fab products and great customer service
Fab products and great customer service
16 February 2024
Unprompted review
Great Hen Party Bag gift
Ordered a number of the ‘shot’ size bottles of the ‘Tequila Rose’ as part of hen party bags. They arrived well packaged and safe. Have also bought (from Etsy) some little brown paper labels, personalised with the hen party date and location, and have attached them to the bottles, and they look great! Definitely would recommend looking what VIP Bottles have to offer!!
8 February 2024
Unprompted review
Amazing
Amazing, came very quickly
Was beautifully wrapped and presented
Would buy again
1 February 2024
Unprompted review
Absolutely perfect well presented and…
Absolutely perfect well presented and so worth the money ... My son loved thus as one of his birthday gifts
Would definitely recommend
13 February 2024
Unprompted review
I use VIP always for friends
I use VIP always for friends. Packing is superb. No breakages as per other options! Huge selections and fast delivery. Plan ahead it's easy. The prosecco is great. Choices galore!!
25 January 2024
Unprompted review
Disappointed that we had a scheduled…
Disappointed that we had a scheduled delivery date of 31January and the product did not arrive until 2nd Feb. The product was for a party on the 1st and therefore we had to replace with an alternative. The product itself is lovely.
31 January 2024
Unprompted review
Reply from VIP Bottles
Thank you for your feedback and for highlighting the positives about your ordering experience with us.
We're sorry to hear about the issues you encountered with the delivery. We constantly strive to provide the best possible service, and your suggestion about exploring alternative couriers is greatly appreciated. We are currently reviewing our delivery options to ensure a smoother process for our customers. Thank you for bringing this to our attention, and we hope to provide an even better experience in the future.
Fast delivery ,could not find my chosen…
Fast delivery ,could not find my chosen product anywhere else so really happy they had it in stock ,will definitely use this company again
25 January 2024
Unprompted review
The rum is perfect for my bar, I get asked for this all the time.
Great product fast delivery 👌
25 January 2024
Quality…
The prices are fairly fair and if you catch a sales week or month then it’s superb. The gift box it self is prestigious. Definitely worth getting if it’s a gift. Or even if you want to have a very nice box for your 70cl bottle the gift set is perfect for it. I got the red ribbon and it’s just amazing.
30 January 2024
Unprompted review
Highly recommend
Great service, good packaging, delivery on time, a brilliant service throughout.
23 January 2024
Great service on time
22 January 2024
Top quality
I Was delighted with the quantity and the box is top.will buy again. Well done👋👋 service and delivery great
22 January 2024
Fast delivery and great communication.
18 January 2024
Order Replacement
I originally ordered a drink that was out of stock (Branson VSOP) Instead of refunding my money as some companies do without any explanation. I was contacted within minutes of placing my order and got a replacement for my original, which was from the same company (Sire Spirits, Branson Royal) and refunded the difference in price. I received my order with 48hrs as guaranteed but VIP Bottles perfectly sealed and protected; I recommend this company to anyone
18 January 2024
Good service
15 January 2024
Lobos tequila
Good service quick delivery! Bought Lobos tequla one of the best I'll ever taste, highly recommended
16 January 2024
Great price, quality product, fantastic service.
Placed an order. This is the cheapest price I could find on the internet. Item despatched next day on overnight delivery. Great price. Great product. Brilliant service. Thank you
16 January 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.