VIQU IT Recruitment Reviews 

97
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 91 reviews, reviewers overwhelmingly had a great experience with this company, noting the outstanding service. Customers frequently praise the staff for being extremely professional, friendly, and genuinely supportive throughout every single step of the journey. Reviewers consistently note that response times on both phone and email are exceptional, while communication remains clear and proactive from initial interviews through to onboarding. Consumer feedback also emphasizes the thorough vetting processes and tailored interview preparation that provide great peace of mind, ensuring everyone feels fully ready and confident. People value the pragmatic advice and seamless coordination that make finding and securing a new role an absolute pleasure.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their professionalism, attentiveness, and... See more

Service

Clients share positive opinions on service, noting that the entire recruitment process is handled efficiently... See more

Customer service

Customers report positive experiences with customer service, noting that representatives are consistently... See more

User experience

People report positive experiences with user experience, highlighting an exceptional and stress-free... See more

Response time

Consumers find response time to be exceptionally positive, with reviewers consistently highlighting quick,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had an excellent experience with VIQU. A big thank you to Phoebe Rees for supporting me throughout my job application and interview process. She was professional, friendly, and genuinely attent... See more

Company replied

Rated 5 out of 5 stars

Had the pleasure of working with Phoebe & Adam at VIQU while recently interviewing for and getting a role. Both were great communicators with their finger always on the pulse throughout the appli... See more

Company replied

Rated 5 out of 5 stars

I can highly recommend Viqu, especially the service that I have received with placements from Danielle Keegan. When I have placed last minute demands on Danielle both herself and her team have always... See more

Company replied

Rated 5 out of 5 stars

VIQU has been an absolute breath of fresh air to work with. I receive a lot of approaches from recruiters, so it's refreshing to speak with a team that genuinely understands their market and follows t... See more

Company replied


Company details

  1. Recruitment
  2. Recruiter

Written by the company

At VIQU IT, we’re focused on bringing a knowledgeable and honest approach to IT recruitment, devoting ourselves to improving the quality of life for our candidates through excellent IT job opportunities, our clients with high-quality customer service, and our team through continual support and training. As an IT recruitment agency based in Birmingham and Southampton, our recruitment team works with global conglomerates to innovative SMEs across the UK, identifying high-quality IT contractors and permanent employees, in addition to providing consultancy services for IT project-based work.


Contact info

4.8

Excellent

TrustScore 5 out of 5

97 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(97)

89 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A great team to work with

The team at VIQU are very passionate about recruitment and you can see this at every stage of the journey. They are great to work with and highly recommend them to anyone who works in the IT industry.

2 March 2026
Unprompted review
VIQU IT Recruitment logo

Reply from VIQU IT Recruitment

Hi Nathan

Many thanks for the 5 star review and for recommending our services!

- The VIQU IT Team

Rated 5 out of 5 stars

Trusted, Helpful, and a Delight to Work With

I’ve worked with VIQU for almost six years and have personally managed their account for the past four. I honestly have nothing but positive things to say. They are consistently helpful, reliable, and an absolute pleasure to work with. Communication is always clear and professional, and any queries are dealt with quickly and efficiently. A special mention to Kash Sohal and Hannah Parsons, who have both been amazing throughout our working relationship. I wouldn’t hesitate to recommend VIQU based on my experience.

2 March 2026
Unprompted review
VIQU IT Recruitment logo

Reply from VIQU IT Recruitment

Hi Grace

Many thanks for your kind words. It's a pleasure working with you too!

- The VIQU IT Team

Rated 1 out of 5 stars

Very unprofessional

Very unprofessional.

I did not use my real name, that's why you have no record of me.
Who uses their real name...

Awful communication, a plethora of people whiling away their existence in a company designed to tread water in the information sector.

I'd rather be represented by a cat.

To clarify, multiple contact methods (multiple times): Email, phone, Linkedin, not a single response from anyone relating to my queries/business.

13 January 2026
Unprompted review
VIQU IT Recruitment logo

Reply from VIQU IT Recruitment

Thank you for taking the time to leave a review. We genuinely welcome feedback, positive or constructive. However, after thoroughly reviewing our records, we can confirm that we have never received any communication from, nor have we ever represented, a Dr. P. Lockhart, or even anyone with a similar name.

Given this, it appears that this review may have been posted in error to the wrong company or unfortunately may not be genuine. That said, we take any concerns seriously. If the individual who posted this review believes this statement to be incorrect and would like to raise the matter formally, we would welcome direct contact with our Managing Director. Please email matt.collingwood@viqu.co.uk so he can investigate properly.

- The VIQU IT Team

Rated 5 out of 5 stars

Grateful for a Perfect Job Match

I had an excellent experience with VIQU Energy Recruitment, and I can’t thank them enough for placing me in a role that I genuinely love. From start to finish, the process was smooth, supportive, and incredibly professional.

A special thank‑you goes to Madeline, who was absolutely amazing throughout. She kept me updated at every stage, understood exactly what I was looking for, and went above and beyond to make sure the role was the right fit. Her communication, guidance, and encouragement made the whole experience stress‑free and enjoyable.

27 January 2026
Unprompted review
VIQU IT Recruitment logo

Reply from VIQU IT Recruitment

Hi Hollie

Thanks for taking the time to leave us a review. It's fantastic to hear that you enjoyed working with us. Best of luck in your new role.

- The VIQU IT Team

Rated 5 out of 5 stars

Excellent experience with Viqu IT…

Excellent experience with Viqu IT Recruitment. The turnaround was incredibly fast – I had a same-day interview arranged and received a job offer shortly after. The team provided clear, informative interview preparation, which really helped me feel confident and well-prepared. Communication was consistent and professional throughout the process. Highly recommend Viqu IT Recruitment for their efficiency, support, and results.

20 January 2026
Unprompted review
VIQU IT Recruitment logo

Reply from VIQU IT Recruitment

Hi Idayat

Thank you for the 5 star review. We're so pleased we could offer a speedy efficient process. Good luck with your new role.

- The VIQU IT Team

Rated 1 out of 5 stars

Bad communication!

They do not get back to you despite numerous phone calls and emails.

27 November 2025
Unprompted review
VIQU IT Recruitment logo

Reply from VIQU IT Recruitment

Hi John.

Thank you for your honest feedback. We note that your review was posted on Friday 28th November, which coincided with our Christmas Conference when all our offices were closed. At that time, you should have been diverted to our outsource phone answering provider Moneypenny. We sincerely apologise that our staff were unable to take your call personally on the 28th November.

Currently, for every job we post online, we receive an average of 425 applications, and in some cases this year, we have received over 2000 CVs for a single role. With such a high response volume, it is unfortunately not possible to call every candidate individually. We understand this can be frustrating, and we are truly sorry.

We would still very much like to have a conversation with you. Our MD Matt Collingwood will happily review your CV and job interest personally. His email is matt@viqu.co.uk. Please can you contact him?

We would really value the chance to understand your experience better and see how we can assist you.

- The VIQU IT Team

Rated 5 out of 5 stars

Great company! Smooth and Easy!

Great company! Matt was super helpful throughout the whole process. Very responsive and professional. I will be using VIQU in future! :)

27 October 2025
Unprompted review
VIQU IT Recruitment logo

Reply from VIQU IT Recruitment

Hi there

Thank you for taking the time to leave us a 5 star review!

- The VIQU IT Team

Rated 5 out of 5 stars

5 Star Service

I dealt with Nicholas and Suzie.
From the first time we connected all the way throughout the journey to the first day I started my role, both of these experts provided clear communication, updates and fantastic customer service throughout.
I was exceptionally impressed with these two and they are a huge asset to the organisation and to the recruiting world.
Thank you both for everything that you have done.

30 September 2025
Unprompted review
VIQU IT Recruitment logo

Reply from VIQU IT Recruitment

Hi Amardeep

Thank you for the 5 star review. It's great to hear that you enjoyed working with Nicholas and Suzie.

- The VIQU IT Team

Rated 5 out of 5 stars

Viqu and Connor Smal

I have worked with a lot of agencies for 30 plus years. I have found Viqu’s Connor Smal to be very professional, honest, hardworking and a great problem sorter. If I have had any questions Connor has answered them straight away, or found the answers very quickly.

22 September 2025
Unprompted review
Rated 5 out of 5 stars

VIQU a source of trust

I’ve been working with VIQU for the past two years, and their professionalism and commitment to supporting their consultants is truly outstanding. Throughout my various assignments, I’ve consistently felt supported by the VIQU team. Their responsiveness and reliability give me great confidence, knowing I can count on their support whenever needed.

31 July 2025
Unprompted review
Rated 5 out of 5 stars

Trustworthy and super responsive

Viqu are super responsive to client/contractor needs. In particular, Nicholas Hopkins is a delight to work with. He understands the industry from both the customer and the contractor perspective and ensures integrity is maintained at all times. This agency is a joy to work with and I look forward to a continued relationship with them and their wonderful clients.

1 January 2025
Unprompted review
Rated 5 out of 5 stars

Worked with VIQU over the last 9 years…

Worked with VIQU over the last 9 years to source high quality contractors and perm candidates. Always have a really good understanding of what I am after from a skills perspective and what is happening in the market place which is very useful intel. Great account management (from Nicholas Hopkins) and always there when I need him even to chat through a problem or longer term plans. Also very good with the people they place, keeping the relationship alive and well. Well done VIQU.

21 July 2025
Unprompted review
Rated 5 out of 5 stars

Good experience across multiple contracts

I've engaged with Viqu on multiple contracts and had a pleasant experience. Invoices were always paid on time and the onboarding process was streamlined.

I was kept up to date throughout the process both initially and during the contracts.

31 January 2025
Unprompted review
Rated 1 out of 5 stars

Another Recruitment Farmer - Avoid

Seen an opportunity on their website and applied. Contacted them the following day since no one replied. Speaking to someone, they started off talking about the role and answering my questions but half way through the conversation they got a little irate. Asked further about the role whether it exists or not, and they started talking more without giving a yes or no answer. I then said it is clear that I am not going anywhere and want my information deleted. He then said that they can't and I needed to contact Jobsite (btw, applied directly on their website) and follow their procedures. I reminded him that it was applied directly and it is on them to remove it. He got irate and hanged up. Instantly I had a phone call back and message left by a Manager who claimed he was listening in to the conversation and the person I was speaking to was a trainee and I should call back to discuss further. No. I think this is company needs to be called out as being another 'recruitment farmer' where they farm jobs from other sites and other recruiters and are another brown layer of paper pushers. Avoid.

12 March 2025
Unprompted review
VIQU IT Recruitment logo

Reply from VIQU IT Recruitment

Hi Tahera

Thank you for your review. Unfortunately, we cannot find any record of an application on our system under the name ‘Tahera’ – would you please email website@viqu.co.uk to provide some details on the incident so that we can investigate what happened?

- The VIQU IT team

Rated 1 out of 5 stars

They speak to you once, then nothing.

After they get your approval to send CV across, you don’t hear from them again. Emailed Consultant a number of times to follow up and no reply.
Even if they don’t proceed be good just to let you know either way.
Wouldn’t use in the future.

11 October 2024
Unprompted review

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