Virgin Games Reviews 2,210

The site is a complete fix and this happens on a multitude of games, the money lands but no collect symbol lands the very next go the collect symbol sometimes 2 lands and there's no money to collect , tried 12 games and this happens on all of them , it's totally fixed so you loose and they win , stay away from this site

This game (virgin games) is a complete con.
£30 deposit lost
£50 deposit lost
£50 deposit lost
£100 lost
£100 lost
No chance of winning even small wins none shambles of a game username Mouglyboy91 so I am genuine.
Rip off merchants don't stand a chance so wouldn't bother!

Worst ever been on. Cannot believe they have not been shut down yet ! Most rigged site i have ever been on

Played on virgin games site for bout 8 years, found them to be fare during that time, resived regular phone calls offering promotions, even once resiving gift , every week I had good rewards on their free games, not once in 7 years did i not get good reward, then after short break I played again and had some really good wins, that's where everything changed, over the next 6 months I didn't resive any phone calls with great promotions or cash deposits put in my account, which i always got ( average £100 to £200 )month, not one win on free bonus game (no less than £30 a week) I could get free £1 , then after two good wins in week, my deposit a mount got restricted, then a limit put on my account of £500 a year which I deposited on average every one or two, so my account reached its year deposit, after loads emails , all with same result not right department to change restrictions, I got on phone, speaking to every department I finally got somewhere, if I produced bank statements and documents from over 20 years ago they would look into increasing amount i could deposit,
I spent years as a premier customer ( large yearly loses )
Some good wins over 3 months and withdrawal for once benefiting me and have to wait a year to try again or find document from 20+ years ago , thanks virgin trust don't think so , just don't let withdrawals be greater than deposit and you can keep playing

Now we all know the house has the edge and we play slots for a bit of fun nothing serious and there’s typically as 80-90% Payouts typically with slots…Not virgin.on there awful Big bass exclusive slot game I played through £20 and got 11p return it just kept taking and taking 😂😂😂😂I’ll never go near there website or company again ..Ive never seen such blatant scamming in all my days

I see a lot of 1* bad reviews but I can only speak on my personal experience. I must admit I was little hesitant to try them just as I would any other betting/casino app due to having a couple of bad experiences where one app screwed me out of a £6,000 win but that’s not why I am writing this. I deposited around £60 and won some more and was in profit so I wanted to withdraw it to see if I hit any issues at all and all went well and I was paid within 10hrs. No bad experiences for me and I recommend them. They even have a decent cash poker section if that’s your thing. I wasn’t playing against bots. I entered a low stake tournament and won. Cash games went well also. I think the app is well laid out and easy to naviate.

I know the games are there to suck your money, however this is by far the worst website for RTP

Absolutely atrocious experience with Virgin Games. I deposited, played, and won a grand total of £17—tried to withdraw it, and they immediately locked my account. They demanded endless documents, including a selfie with my passport, a photo of my card, and even a picture outside my flat with my house number. I sent everything they asked for, and they even confirmed receipt, promising a review in three days. A week later, I’m still getting the same robotic emails asking for the same stuff, and to make things worse, they keep quoting the wrong card number—how can they not even get that right?

Customer service is non-existent. No real answers, just copy-paste nonsense. It honestly feels like they’re doing everything possible to avoid paying out a measly £17. I’ve never dealt with a site so frustrating, slow, and untrustworthy. If you value your time, money, or sanity, avoid Virgin Games at all costs. This site is a complete joke and a waste of time.

Games constantly crashing and poor service all around!!! Ongoing for months too

Just had my very first instance of pure scam BS

Played slots on mobile - everything going fine, triggered the bonus on the £1 stake, got to do at least 14 spins out of 15 and on the 15th spin - i triggered the extra bonus event and the money was going to be SWEET

Out of NOWHERE my screen flips to this "APK.net" webpage randomly during the spin - reloaded the page, took me back, never gave me my payout for the final spin or the trigger on the bonus.

Its 100% scam central, ALL these slot/casino/sister sites, there ALL linked, all connected all do the same bs.

Its US who are the problem with constantly going back in hopes something will change, it wont.

The bonus payouts in general are a disgrace!

£180 on big bass splash and not one bonus , this site should be shut down

I have literally evidence of the site taking £270 on £1 spins with out landing any bonus what so ever or wins at all. Screen record every game you play guys it gets you the evidence you need. Won’t ever give them money again they’ve been fined before REPORT guys!

They closed my account after 1 year of gambling i didn't have any problems now they asked for all documents which I was willing to do now they want me stand outside my address holding my passport and take a selfie am nearly 70 btw

I wanted to ask - is box bonanza also one game on all 5 sites, as well as tournaments? I wanted to play once, but noticed that on all sites there is the same table with the same nicknames. I play Rainbow Riches, Virgin Games, JackpotJoy, Bally, I play Rainbow Riches, Virgin Games, JackpotJoy, Bally, Double Bubble Casino quite often.Well, for about 2 years now I haven’t received a single box. Winning even five spins on daily week games is a miracle.Monthly games also miraculously get 3-5 spins. And sometimes none at all. All games are set at zero win. I have 4 favorite games. Even after spinning hundreds of spins, you will not get a single bonus in any game.Once I spun 100 spins for 1 pound, the last one was a bonus prize of 2 pounds.Previously, having received a bonus with a bet of 20 pence, I could win up to 200 pounds. Now, at best, 1-2 pounds.There used to be some of the best casino sites, but now they are all just there to scam people. I have been playing casino for 5 years.And official statistics only confirm this - players have decreased significantly, and online casino income has increased significantly. And this means only one thing - people are no longer winning.

Absolutely joke site!!! Scammers!!!!No pay,no bonuses just waste of money.£100 gone and no bonus on any game!!!!!!Do not deposit this site..They'll take all your money!

DO NOT SIGN UP. I AM BEING HARRASSE BY CALLS AND TEXTS AND THERE IS NO WAY TO DELETE YOUR ACCOUNT

Been with virgin games for years. Last year or so it's been getting worse even for long time players. I spend £500 each month and most of the time these days, no withdrawal. Just had a birthday. Received a box bonanza from them. Wait for it. A grand total of £4. That's it virgin. My card runs out shortly and I will not be putting a new card number/details on. In other words. It will be goodbye from me for good.

The amount of money been put on here and nothing it pays awful, i can play 0.40p stakes £200 and not get a bonuse and when you finally get
One donet expect more than 20 times your stake back, sites needs closing never play with them again now

Scammers this company have to be checked by gambling commission no wins bonuses empty really bad company how this company exists and not been checked by gambling commission as so many people writing about it nothing...
Don't waste time as you only loose money never bigger wins just couple pounds bonuses empty completely scam stay away...

Absolute scammers , I wagered a tenner won that tenner back and they kept it . Thieves with no intention of making any payouts they keep your money after you request a withdrawal. Don't gamble and if you must then go to better sites that actually pay you when you win .