Virgin Media - Nottingham Reviews 1

TrustScore 3 out of 5

3.2

Units 55-56, Victoria Centre, NG1 3QG Nottingham, England, GB


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Company details

  1. Internet Service Provider

Written by the company

Virgin Media helps homes across the UK stay connected and entertained with broadband, TV and home phone services. We know reliable connectivity matters every day, whether you are working from home, streaming, gaming or keeping in touch. We focus on making it easy to join, set up, manage your account and get support when you need it. We read the feedback you leave here on Trustpilot and use it to improve. When things do not go to plan, our aim is to put them right as quickly and clearly as we can.


Contact info

  • Units 55-56, Victoria Centre, NG1 3QG, Nottingham, England, United Kingdom

  • 0115 822 7942

3.2

Average

TrustScore 3 out of 5

1 review

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Rated 1 out of 5 stars

APPALLING CUSTOMER SERVICE

What an absolutely terrible company to contact. We have been on the phone now for over 4 hours, they have cut us off several times and we still can’t get to speak to anyone. They are such a shambles, you pay them a lot of money and then when something goes wrong they just don’t want to speak to customers. APPALLING CUSTOMER SERVICE.Our equipment keeps breaking down and all they do is send us old satellite boxes covered in paint, damaged and DO NOT WORK

8 May 2026
Unprompted review

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