Virgin Media - Trafford Centre Reviews 1

TrustScore 3 out of 5

3.2

Unit L51 Peel Avenue, M41 Stretford, Trafford Park, GB


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Company details

  1. Internet Service Provider

Written by the company

Virgin Media helps homes across the UK stay connected and entertained with broadband, TV and home phone services. We know reliable connectivity matters every day, whether you are working from home, streaming, gaming or keeping in touch. We focus on making it easy to join, set up, manage your account and get support when you need it. We read the feedback you leave here on Trustpilot and use it to improve. When things do not go to plan, our aim is to put them right as quickly and clearly as we can.


Contact info

  • Unit L51 Peel Avenue, M41, Stretford, Trafford Park, United Kingdom

  • 0161 747 0076

3.2

Average

TrustScore 3 out of 5

1 review

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Rated 1 out of 5 stars

This company should be banned from…

This company should be banned from doing business with public. Trading standards should really look into this company, the way they do business and offer packages. Its an absolute SCAM and should be on rouge traders on BBC One. They are absolutely conning people every time they offer a new contract but its never what they promised on the phone. I WISH I DIDN'T HAVE TO GIVE ANY STAR AT ALL!!!
STAY AWAY AT ALL COST

13 May 2026
Unprompted review
Virgin Media - Trafford Centre logo

Reply from Virgin Media - Trafford Centre

Hi there,

Thank you for taking the time to leave us a review. We’re really sorry to hear that your experience hasn’t been a positive one.
As Trustpilot is a third‑party review platform, we don’t have access to your account details and aren’t able to discuss or resolve account‑specific matters directly through reviews. However, we’d genuinely like the opportunity to look into this further and help get things back on track.

Please reach out to us using one of the contact options below, and one of our team will be happy to assist you:

📞 Call: 150 or 0345 454 1111
💬 WhatsApp: 07803 089684
📘 Facebook: https://bit.ly/4uT2lP4


You can find additional ways to get in touch here:
👉 http://virg.in/contactvm

We look forward to hearing from you and helping resolve this as quickly as possible.

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