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VISAGOV Reviews 

786
TrustScore 4 out of 5

3.8

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See what reviewers are saying

Rated 5 out of 5 stars

The page is legit. I’m from South America and use this page to apply for a UAE visa and got it. The website is easy to use and very simple. I had to wait very long for my visa approval but I believe m... See more

Rated 3 out of 5 stars

Price is better than other Visa agents. It took very long to get an Egyptian E-Visa, over 27 days. The communication is prompt but the answer is like a hard board cut-out. I'm ok that i got the visa a... See more

Rated 5 out of 5 stars

It was simple and happy I managed, but sometimes on Google there was not a definitive adress so got sidelined to a commercial page and had to pay 100Dollars more u fortunately. ANTHONY GREGORIOS... See more

Rated 1 out of 5 stars

My application was too complicated - it took nearly two weeks. I travel a lot worldwide, but nowhere I had so many visa problems, sorry to tell this. I ordered a visa WITHOUT any additional insurance,... See more

Company replied

Company details

  1. Visa Agent
  2. Travel agent
  3. Visa and passport office

About VISAGOV

Written by the company

Visagov helps you apply online for electronic visas and travel authorizations, making the paperwork feel fast and hassle-free—so you can get back to planning your trip.

You’ll find updated, streamlined forms for 70+ destinations in multiple languages. Our applications are designed to be straightforward, using a simplified online form with only minimal differences between destinations. Traveling with family, friends, or a team? You can submit group applications in one go. After you apply, you can check your status anytime using your application ID, so you’re never left guessing what’s happening next.

You can apply from home, without waiting in line or dealing with complex embassy procedures. The service is available 24/7, and our team is here to help if you have questions or run into issues along the way. We focus on secure processing and strong privacy safeguards throughout the application journey.

Clear expectations from the start: Visagov is a private visa application assistance agency and is not part of any government. Our pricing may include a service/processing fee in addition to applicable government fees.

Based in Barcelona, Spain, we’re here to support you at every step of the process.


Contact info

3.8

Great

TrustScore 4 out of 5

786 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 1 week

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3.8

All reviews

(786)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Bad expirence

No contact regarding the application. They don't respond to emails, they don't answer the phone. No information for a week, and I fly out in 2 days. I feel cheated and I will lose my vacation!

My visa proces nr is VNMVGAKPHT7843FZJ8HW3U7H3

24 November 2023
Unprompted review
VISAGOV logo

Reply from VISAGOV

Hello Justyna,

I am very sorry about the processing time, please send me your Order ID to quickly check the status.

Thank you

Rated 3 out of 5 stars

Almost 4 months ago

Almost 4 months ago, e-Visa was sent, I thought it would arrive quickly in 1-5 days. it's ok

15 November 2023
VISAGOV logo

Reply from VISAGOV

Hello,

thank you for your review and feedback, and I apologise for the delay. In case of some countries the visas get approved only certain number of days before the entry date which might cause delays in processing.

Wish you great holidays!

Rated 3 out of 5 stars

It was ok

It was ok, but when I go to the USA their ESTA is more straight forward.
More user friendly.
But thank you, it was not bad, I am saying just in case you will improve it. 👍

11 November 2023
VISAGOV logo

Reply from VISAGOV

Hello, thank you for the feedback. Feel free to let us know more details on info@visagov.com so we can improve for the next time!

Wish you great holidays!

Rated 4 out of 5 stars

Just one suggestion.

thank you. You were quick and that is very important. Only suggestion: make the document easier to find for those who have to prove that they are staying with a host family.

6 November 2023
Rated 3 out of 5 stars

O.k good

O.k. Good o.k.

8 November 2023
VISAGOV logo

Reply from VISAGOV

Hello Urs,

thank you for getting your visa with us, and for the review! Let me know what we can improve as I can see you were still not completely satisfied.

Wish you great travels,

Rated 3 out of 5 stars

it was quick and easy

it was quick and easy. I am very pleased with it ,I received the lletter back the next day,
thankyou soo much
Carmen Arbo

7 November 2023
VISAGOV logo

Reply from VISAGOV

Hello Carmen,

I am glad you are pleased with our services! Let me know what we can improve as I can see you were still not completely satisfied.

Wish you great travels,

Rated 1 out of 5 stars

30 hours later and still nothing

30 hours later after applying for Australian tourist visa from UK and still nothing... have missed flight now.

17 November 2023
Unprompted review
VISAGOV logo

Reply from VISAGOV

Hi Jonathan,

most of the applications to Australia are processed within 2 days. Let me know your Order ID so I can check what's going on with your visa.

Thank you!

Rated 4 out of 5 stars

All went quite smoothly

All went quite smoothly, visa was granted swiftly. Documentation to be uploaded posed a few problems as I needed both my laptop and phone. Would be simpler if screenshot were acceptable.

11 November 2023

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