VistaPrint UK Reviews 

31,002
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products and the ease of creating custom designs. Many people appreciate the quick delivery service and efficient turnaround times. Reviewers often highlight the helpful customer support and the overall smooth and stress-free ordering process. However, some people were dissatisfied with occasional issues regarding order accuracy or quality control, such as incorrect printing or design flaws. A few other people also felt that delivery could be inconsistent, with some experiencing delays or missing items.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the great quality and value of items... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the high standard of... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the quick and efficient... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many expressing satisfaction with the ease... See more

Service

People report positive experiences with service, often praising the great support, products, and value. Many... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Overall a good product. Easy to create, quick delivery and good quality. If I’m being critical, the colours could be a little more vibrant, but I can live with that. I have created many custom mugs us... See more

Company replied

Rated 5 out of 5 stars

I received our order today of Wedding Thank you cards. But they were printed on both sides strangely, not only did they look strange having the same design on both sides, but they wouldn't allow me to... See more

Company replied

Rated 5 out of 5 stars

Well, Vista do it again. I've been using them for 3years now to produce varied car stickers for classic care events. Never a hiccup until this year when a miss communication lead to a wrong result. So... See more

Company replied

Rated 5 out of 5 stars

I've used several companies over the years for my printed needs. Vistaprint have certainly been true to their word on every occassion and the quality of the work has been excellent. I will certainly c... See more

Company replied


Company details

  1. #53 of 59 best companies in Digital printing service
  2. #49 of 73 best companies in E-commerce service
  3. #18 of 20 best companies in Graphic designer
  4. #62 of 69 best companies in Prints and signs store
  5. #43 of 46 best companies in Promotional items

About VistaPrint UK

Written by the company

Shop Now Design Services Create a Website Ideas & Advice VistaPrint helps small business owners create expertly designed, up-to-date custom marketing – the assortment of products they need to look and feel professional, prepared and plugged in.

 

We offer a wide range of customisable small business marketing products; real-time access to expert ideas and assistance for people who need a hand; and a simple, straightforward experience for those who know exactly what they want.

 

When we put it all together, our customers can easily design a consistent, cohesive look that carries across their entire business, whether they operate in-store, online, on-site or on the go. With that, they can walk through a door with confidence, know they can keep up with the competition and make things happen right now.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

31k reviews

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4.4

All reviews

(31,002)

3,643 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

10/10 for Vistaprint

10/10 for Vistaprint! I ordered and was told a delivery date, but my items came a lot quicker and were of excellent quality. Would highly recommend.

30 June 2026
VistaPrint UK logo

Reply from VistaPrint UK

Thank you so much for your feedback! We're thrilled to hear that your order arrived sooner than expected and that you were pleased with the quality of your items. Your recommendation means a great deal to us.

Rated 5 out of 5 stars

Good thanks

Good thanks, quick and delivered high quality items.

9 September 2025
VistaPrint UK logo

Reply from VistaPrint UK

Thank you for your wonderful feedback! We're delighted to hear that you were happy with the quick service and the quality of your order.

Rated 5 out of 5 stars

Excellent

Very efficient service and excellent product

30 June 2026
VistaPrint UK logo

Reply from VistaPrint UK

Thank you for your kind feedback. We are delighted to hear you were happy with our efficient service and the excellent quality of your product. We truly appreciate your support.

Rated 5 out of 5 stars

Great service, impressed!

Easy to use website, prompt delivery and good quality business cards which represented value for money. Felt hassle free (considering I needed to move quickly to purchase and receive cards). Thank you VistaPrint, I will recommend and also return!

30 June 2026
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Reply from VistaPrint UK

Thank you for your wonderful review. We are delighted to hear you found our website easy to use and that your business cards arrived promptly with the quality and value you were looking for. It is especially great to know the process felt hassle-free when you needed to move quickly. We truly appreciate your recommendation and look forward to welcoming you back for future orders.

Rated 5 out of 5 stars

I placed my first order yesterday { my…First order excellent service.

I lpaced my first order yesterday { my friends use you}, being useless i called for assistance . I wanted to thank a gentleman called Houcine in Tunisia, for his patience, professional advice, his sense of humour and kindness. Well done Vistaprint and Houcine top class service. Have a good day.
Ian Buchanan { Brighton}

9 July 2026
Unprompted review
VistaPrint UK logo

Reply from VistaPrint UK

Thank you so much for taking the time to share your experience! We're delighted to hear that your first order was such a positive one. It's wonderful to know that Houcine provided you with patient, professional, and friendly support, and that his sense of humour helped make the process enjoyable. We'll be sure to share your kind words with him and his team.

Rated 2 out of 5 stars

Poor quality

I've ordered business cards before which have been fine but recently ordered a car sticker which was terrible.
PNG file i used was perfect but the sticker arrived with wavy edges and imperfect colouring. It is unusable.

1 July 2026
Unprompted review
VistaPrint UK logo

Reply from VistaPrint UK

We are incredibly sorry to hear that your recent car sticker order arrived with wavy edges and imperfect coloring, especially since you have had such great success with our business cards in the past. We completely understand your frustration with receiving an item that is unusable, as we always want your custom designs to print with clean edges and flawless color accuracy. Please be advised that a request has been made for your order details so we can thoroughly review your account and assist you with a proper resolution. If your request is urgent and you need an immediate solution, please reach out to our Customer Support team via: 0800 802 1473 or https://www.vistaprint.co.uk/customer-care/help-centre/

Rated 5 out of 5 stars

Easy to order a reprint

Easy to order a reprint. Good price, quick delivery.

30 June 2026
VistaPrint UK logo

Reply from VistaPrint UK

We're so pleased to hear that you found the reprint process easy, the pricing competitive, and the delivery quick. We truly appreciate your support and are delighted that your experience met your expectations.

Rated 1 out of 5 stars

The tickets I printed

The tickets I printed, were not relative to the design I done online, my design is microscopic as well as it having barcodes on it I didn’t ask for. I will be telling my fellow musicians on the London scene to never use them again, no returns policy, absolutely shocking.

4 July 2026
Unprompted review
VistaPrint UK logo

Reply from VistaPrint UK

Thank you for your feedback. We are sorry to hear that the printing of the tickets does not match what was reflected on the website. We understand your concern and will be emailing you shortly, requesting more details, so our team can review this further and assist you appropriately.

Rated 3 out of 5 stars

Good customer service poor quality control

Ordered 500 A5 Bifold leaflets, for very reasonable price. First lot arrived with centre page looking very blurred due to poor CMYK registration/alignment, also badly folded. Another batch sent out quickly but with same issues. Thankfully 3rd batch was good, well printed & folded, happy with them. I can't fault customer service, quick response & very helpful, but poor that it took 3 attempts to get basic printing and folding right, seems to be an quality control issue.

25 June 2026
VistaPrint UK logo

Reply from VistaPrint UK

We're sorry about the experience you had with printing your leaflets. We truly appreciate you giving us multiple chances to make it right for you.

Rated 5 out of 5 stars

They deserve 6 stars

They deserve 6 stars. Simply the best and action speaks louder than words. Cheap is not always the best. Enough said and I have no intention of looking elsewhere!

26 June 2026
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Reply from VistaPrint UK

Thank you so much for your incredible feedback! We are truly honored by your kind words and thrilled to know we have earned your trust. Your loyalty and support mean the world to us, and we look forward to continuing to deliver the quality and service you can count on.

Rated 5 out of 5 stars

Good service and Supp

Good service and Supp

29 June 2026
VistaPrint UK logo

Reply from VistaPrint UK

Thank you for your kind review. We are delighted to hear you were happy with our service and support.

Rated 5 out of 5 stars

30th wedding anniversary

I did this as a 30th wedding anniversary gift for my husband and I’m really pleased with how it turned out great quality thank you

29 June 2026
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Reply from VistaPrint UK

Thank you for sharing such a special moment with us! We are honored to have been a part of your 30th wedding anniversary celebration and are delighted to hear you were pleased with the quality of your gift. Congratulations on this wonderful milestone, and thank you for choosing us!

Rated 5 out of 5 stars

Great service

Easy to order. Fast, reliable and good quality - thank you

29 June 2026
VistaPrint UK logo

Reply from VistaPrint UK

Thank you for your wonderful review. We are delighted to hear you found the ordering process easy and were happy with the fast, reliable service and quality of your order.

Rated 5 out of 5 stars

Photo Book

The photo book is a lovely keep sake for my son and his friends. So glad I took the time to make the book and it was so easy too. Delivery was also quick too.

29 June 2026
Rated 1 out of 5 stars

Order arrived wrong 3 times.

Order arrived wrong 3 times.
I am awaiting the worth attempt to see if it's finally correct...

29 June 2026
VistaPrint UK logo

Reply from VistaPrint UK

Thank you for your feedback. We're very sorry to hear that your order has arrived incorrectly multiple times. We understand how frustrating this experience must have been. Based on our review, we can see that a replacement has been arranged, and we sincerely hope this latest order arrives exactly as expected. We appreciate your patience and the opportunity to make this right. Thank you for bringing this to our attention.

Rated 5 out of 5 stars

I love the production and the quality

I love the production and the quality

supportive customer service

deliver in time welldone

Please keep it up

29 June 2026
VistaPrint UK logo

Reply from VistaPrint UK

We're so pleased to hear that you love the quality of our products and that you've had such a positive experience with our supportive customer service and timely delivery.

Rated 5 out of 5 stars

Fantastic quality

Fantastic quality. Colours came out so well and very clear copy

29 June 2026
VistaPrint UK logo

Reply from VistaPrint UK

Thank you for your wonderful feedback. We are delighted to hear you were impressed with the quality and that the colors turned out vibrant with clear print. We truly appreciate your support and look forward to your next order with us.

Rated 5 out of 5 stars

Quality products and good delivery…

Quality products and good delivery times.

29 June 2026
VistaPrint UK logo

Reply from VistaPrint UK

We're pleased to hear that you're happy with the quality of your order and the time it took for it to be delivered. We truly value your business and hope to assist you again for future projects.

Rated 5 out of 5 stars

Superb service every time

Superb service every time. Online chat and help. Stress Free and professional. Used them for years.

10 May 2026
VistaPrint UK logo

Reply from VistaPrint UK

Thank you for your review submission. We're happy you're pleased with the order and the service you've received. We look forward to doing business with you again.

Rated 5 out of 5 stars

I ordered some custom die-cut stickers…

I ordered some custom die-cut stickers through VistaPrint and the experience was excellent. The stickers arrived in less than a week and they were perfectly made. I ordered ten stickers and they sent forty at no additional cost.

8 July 2026
Unprompted review
VistaPrint UK logo

Reply from VistaPrint UK

We're happy to hear that you're pleased with the stickers you’ve received.

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