VistaPrint FR Reviews 

29,423
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I made two stupid mistakes throughout the creation of my articles: got the wrong qr code and got the wrong address. Despite my attempts at self-boycott Vistaprint staff (I remember at the moment Ines... See more

Company replied

Rated 5 out of 5 stars

Je suis professionnelle de santé. J'avais fait une erreur dans mon N° d'identification RPPS. Khadija le 15 mai 2026 à 8h40 a pris le temps de modifier (9h17). De plus VistaPrint m' a offert les carte... See more

Rated 2 out of 5 stars

Ordered 2 polo shirts (fruit of the loom) nice light material, embroidery was good ,ordered the correct chest size but length is for à child ,can’t wear them total waste of money (shame)

Company replied

Rated 5 out of 5 stars

I now used VistaPrint for 3 orders ! It's a great site for personal business cards & address stickers.It offers many options / designs & allows you to customize your cards, etc. Service is fast & pa... See more

Company replied

Company details

  1. Digital printing service
  2. Commercial Printer
  3. Custom T-shirt Shop
  4. Prints and signs store
  5. Promotional items
  6. Sticker Manufacturer

About VistaPrint FR

Written by the company

Découvrir nos produits Services graphiques Créez un site Web Idées et Conseils VistaPrint accompagne votre entreprise au quotidien avec des solutions adaptées à vos enjeux. Que vous souhaitiez créer des supports personnalisés, publier sur les réseaux sociaux, revisiter votre logo ou organiser un évènement... VistaPrint est votre partenaire design, marketing, identité de marque et plus.

 

Découvrez notre large gamme de produits personnalisés et créez facilement une image de marque cohérente et professionnelle pour votre entreprise ; cartes de visite, flyers, stickers, produits d’affichage, packaging et bien plus encore.

 

Notre service client est disponible 7 j/7 et nos experts en design sont là pour vous accompagner dans tous vos projets.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

29k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(29,423)

5,017 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

GOOD SAV

GOOD SAV, fast delivery, good printing quality

24 November 2024
Unprompted review
VistaPrint FR logo

Reply from VistaPrint FR

We are very grateful for your total satisfaction with the outcome of your products and our services. Additionally, we value your business and look forward to continuing to work with you.

Rated 5 out of 5 stars

Nice space to make dreaming about your…

Nice space to make dreaming about your self. Nice work and meet nice people like Sarra, answer me very well and maked nice job when i need help. Thank you t’es are of vistaprint for your working. By customer really satisfate.

20 November 2024
Unprompted review
VistaPrint FR logo

Reply from VistaPrint FR

Our support team is dedicated to providing exceptional customer service, and we’re delighted to hear that your query was resolved efficiently. We look forward to serving you again in the future.

Rated 5 out of 5 stars

Easy to use

Easy to use - quick and efficient service !

8 November 2024
VistaPrint FR logo

Reply from VistaPrint FR

We are pleased to hear you found our website easy to use and our service efficient.

Rated 5 out of 5 stars

Super efficace

Super efficace, bon qualité, service excellent!!!

30 October 2024
VistaPrint FR logo

Reply from VistaPrint FR

We are happy to read that the business cards received lived up to your expectations in terms of quality and print rendering and that you appreciated the professionalism of our services.

Rated 5 out of 5 stars

Marwa helped me as best as it was…

Marwa helped me as best as it was possible for a graphic creation. Thanks to him and Vista is still the best tool to create and print :

1 November 2024
Unprompted review
VistaPrint FR logo

Reply from VistaPrint FR

That's wonderful to hear! Thank you for shopping with us.

Rated 5 out of 5 stars

Great experience with VisaPrint and…

Great experience with VisaPrint and especially Sarra, who was immediately available, professional and friendly. She even went the extra mile and modified my image directly, and applied a reduction code. Un grand merci Sarra !

1 November 2024
Unprompted review
VistaPrint FR logo

Reply from VistaPrint FR

We are happy you are pleased with the exceptional customer service you have received.

Rated 5 out of 5 stars

I asked for support of a graphist

I asked for support of a graphist, and the interaction was great. Really a great service ! Fast, qualitative and absolutely not pushy. thumbs up

1 November 2024
Unprompted review
VistaPrint FR logo

Reply from VistaPrint FR

That's wonderful to hear! We are happy your experience was amazing.

Rated 5 out of 5 stars

quality issue solved

I got a quality issue with business cards and they took care of the problem and solved it.

22 October 2024
Unprompted review
VistaPrint FR logo

Reply from VistaPrint FR

We're glad to hear that we were able to resolve the quality issue with your business cards.

Rated 5 out of 5 stars

Great delivery

Great delivery, Nice procuct

10 October 2024
VistaPrint FR logo

Reply from VistaPrint FR

We're happy to hear that you're pleased with your delivery and product.

Rated 5 out of 5 stars

Great customer service

Great customer service ! They find solutions really quickly. The Woman I talked to was very kind. Thank you 🙂

16 October 2024
Unprompted review
VistaPrint FR logo

Reply from VistaPrint FR

We're thrilled to hear that you had a positive experience with our customer service team. It's great to know that we could assist you quickly and that our team members made the process enjoyable for you. Thank you for choosing VistaPrint for your printing needs.

Rated 5 out of 5 stars
VistaPrint FR logo

Reply from VistaPrint FR

We are committed to delivering exceptional quality in our prints. We are thrilled to hear that we have not only met but exceeded your expectations. Your satisfaction is our top priority, and we look forward to working with you again.

Rated 5 out of 5 stars

Confection de livres photo très simple……

Confection de livres photo très simple… Juste à télécharger ces photos, le logiciel se charge du reste… Excellent

30 September 2024
VistaPrint FR logo

Reply from VistaPrint FR

We are delighted that the design of your photo book was simple and enjoyable. It's always a pleasure to know that our tool has made your experience easier.

Rated 5 out of 5 stars

Quick service

Quick service, goods arrived in advance ,as ordered,
thankyou

22 August 2024
VistaPrint FR logo

Reply from VistaPrint FR

We are delighted to hear that you are very satisfied with the print quality of your purchase. Ensuring your satisfaction is of utmost importance to us, and we eagerly look forward to having the opportunity to serve you again.

Rated 5 out of 5 stars

Good service

I've ordered a few times business cards from vista print, but this time I ordered post cards recto-verso. The recto was a photo of Collioure I had on my PC and the verso was a brief history of it. I'm very happy with the result and quality although I chose the basic option.
Fast delivery and reasonable price.

29 July 2024
VistaPrint FR logo

Reply from VistaPrint FR

Your total satisfaction with the results of your products and our services makes us very thankful. In addition, we value your business and are looking forward to working with you again in the future.

Rated 5 out of 5 stars

Au top !

Au top !! Super pro

24 June 2024
VistaPrint FR logo

Reply from VistaPrint FR

Nous sommes heureux d'avoir répondu favorablement à vos attentes lors de cette commande de cartes de visite.

Rated 5 out of 5 stars

Respect des informations

Respect des informations. Délai convenable

21 June 2024
VistaPrint FR logo

Reply from VistaPrint FR

Nous sommes ravis de lire que les cartes de visite aux coins arrondis aient été à la hauteur de vos attentes et que vous avez apprécié notre service de livraison.

Rated 1 out of 5 stars

No customer service!

I ordered a roll-up well in advance for an event.

Two days after the day where the order should have arrived I received an email stating that the order was delayed with no further information.
When you follow the link, there’s absolutely no information about what is going on and when the order shall arrive.

There’s no way you can contact any sort of Help-desk.
I suggest you keep away from such a poor service.

Update: things get worse! Following the message on trustpilot, i received a standard answer! This proves there is no customer service, only automated answering machines.

I have to downgrade my rating from 2 stars to just one.

21 June 2024
Unprompted review
VistaPrint FR logo

Reply from VistaPrint FR

We understand your concerns regarding your order of Roll Banners. Upon checking, your order is still in production and may experience a delay. We are making every effort to expedite the process and have escalated the issue to our team. Rest assured, we will update you as soon as the item is ready to ship. We hope you recognize our genuine intention to assist you.

Rated 2 out of 5 stars

The background color was not like the…

The background color was not like the proof. It is the same color as the other parts so it doesn't stand out. Not happy with this order at all.

7 June 2024
VistaPrint FR logo

Reply from VistaPrint FR

We're sorry to hear of the discrepancy you experienced with the background color of your postcards. Ensuring that our products match the proofs provided is a priority for us, and we regret any inconvenience caused. Please send us a photo of the printing on your cards to reviews@vista.com. We are committed to resolving this matter and look forward to hearing from you soon.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look