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Vita Coco Reviews 288

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TrustScore 4 out of 5

4.1

FMCG Manufacturer
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Review summary

Created with AI, based on recent reviews

Evaluating 68 reviews, reviewers had a great experience with this company. Customers are really happy with the product, often praising its taste and quality, describing it as fresh and delicious. Many people also highlight the excellent customer service, noting its friendliness, efficiency, and helpfulness in resolving issues. The delivery service is frequently mentioned as quick, well-packaged, and reliable. However, some customers also noted issues with delivery, specifically mentioning problems with the courier company, including delayed or undelivered parcels and damaged packaging. A few other people also felt that the product's taste was not consistent, with some experiencing a watered-down or off-putting flavor.

What people talk about most

Product

Reviewers mention positive feedback about the product. Many customers praise the pure, fresh, and delicious... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many customers praise the hassle-free and prompt... See more

Quality

Consumers generally express satisfaction with the product's quality, often describing it as pure, fresh, and... See more

Order

Customers consistently note ambiguous experiences with their orders. While some reviewers report quick... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the amazing, excellent, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

After a rocky start with damaged package the continued orders has have been well received and protected. Plus they replaced the damaged package immediately. Vita coco are doing an excellent job with... See more

Rated 4 out of 5 stars

Declious tasting coconut water, reliably always good. A couple of days delay in posting out therefore 4 stars otherwise it would be a 5 star experience

Rated 4 out of 5 stars

I am a great fan of this product I only deducted one star as one of the cartons was crushed on the top and it is very difficult to dispense the coconut water without it spilling all over the place oth... See more

Company details

  1. #9 of 10 best companies in FMCG Manufacturer
  2. #6 of 7 best companies in Juice bar
  3. #28 of 30 best companies in Soft drinks shop

About Vita Coco

Written by the company

Vita Coco is the World’s number 1 coconut water.  Coconut water is a delicious, hydrating beverage that's full of nutrients and vitamins. We love it. And we think you'll love it too, once you try it and learn about how good it is for your body and the world and all that. 

The Vita Coco Project®

Realising that coconut production is having a positive impact on our farming communities, we launched The Vita Coco Project®. Together with our partners, we've formed an ambition to positively impact 1 million people in coconut farming communities around the world.

B-Corp

Also, did we mention we are certified as a B-Corp. We're committed to balancing profit and purpose. We're here to positively impact our employees, our communities, and the environment.

Contact info

4.1

Great

TrustScore 4 out of 5

288 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 41% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Delicious Coconut water

I have a vita coco coconut water monthly subscription and cannot wait for its arrival every month. I have to "hide" the box when it arrives as they disappear so quickly in our household. A cool refreshing drink any time of the day.

18 March 2025

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