Vitality Medical logo
Visit website

Vitality Medical Reviews 

50,053
•
TrustScore 4.5 out of 5

4.4

Medical supply store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 7,377 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online platform is very easy to navigate, making it simple to find, select, and order specialized medical supplies. Shoppers also appreciate the affordable pricing structures and exceptionally fast delivery times for essential products. However, some customers also noted frustration when discovering after completing their purchase that certain items required a prescription without prior notice. A few reviewers experienced unexpected shipping delays, backorders, or difficulties with receiving order confirmations and tracking updates. Others mentioned complications involving additional shipping fees charged across multiple items or confusing product sizing options.

What people talk about most

Order

Users describe positive interactions with order, highlighting smooth experiences and fast delivery times.... See more

Product

Reviewers mention positive feedback about product quality, noting items are affordable, as described, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting incredibly fast shipping... See more

Price

Reviewers highlight positive aspects of price, frequently praising the affordable and competitive rates... See more

User experience

People report positive experiences with user experience, noting that the website and app are easy to navigate... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I like that you can go to your previous orders to get the right description on something. The only problem I run into when ordering is that it is getting harder to find McKesson items

Rated 4 out of 5 stars

Difficulty placing order. Jumping around on the product I wanted. Difficult in determine what was in each package. Finally went for most expensive. Hope it works.

Rated 5 out of 5 stars

Good search engine, good selection. You could improve lexing in the search engine (i.e., cross referencing common misspellings to produce accurate results >> e.g. cude would find Coude). Also, adding... See more

Rated 5 out of 5 stars

Everything I ordered came in very fast, in perfect working condition. I'm a Phlebotomist and I only ordered one box of 23 g straight needles already attached to a holder and a box of lavender EDTA vac... See more

Company replied

Company details

  1. Medical supply store
  2. Medical Equipment Supplier

Written by the company

The leader in quality medical supplies, home medical equipment and health care products. Make Vitality Medical your first choice for purchasing discount medical supplies for you and loved ones. Fast shipping and low prices.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

50k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(50,053)

6,928 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

Difficulty placing order

Difficulty placing order. Jumping around on the product I wanted. Difficult in determine what was in each package. Finally went for most expensive. Hope it works.

30 August 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look