Very good product for my hair No more loss, and a lot of new hair But why the confirmation mail AND the name appearing on the payment does not say « Viviscal » ? And no spontaneous confirmation o... See more
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Your product is fine. I have been using it for several years and I am very satisfied with it. On the other hand, your website is not practical. I have ordered several times and my account has neve... See more
I did not receive a confirmation e-mail for my order with details of the order and the amount paid. I don’t know how to contact you as there is no contact number on the French website. Please send me... See more
All good - second time ordering through this website, delivery to France was quick.
Company details
Information provided by various external sources
Compléments alimentaires naturels contre la chute des cheveux, Victoire de la Beauté 2011-2012.
Contact info
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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I’m not happy at all
I’m not happy at all . I am still expecting my parcel for now a month !!! It’s not acceptable . I will not any more use your website.
Never received my order
Never received my order. According to the tracking information, the order is still on the way and it has been almost 3 weeks. Contacted the brand through their site, one week after still no response. Really really bad experience👎🏻👎🏻👎🏻 Feels like a fraud
my order is more than 2 weeks delayed
my order is more than 2 weeks delayed, shipment company selected does not have any way to contact them for international delivery. reached out for your customer service as well but not quite helpful, till now i did not receive my package neither received a refund
Unfortunately, I haven’t received my purchase
Unfortunately I haven’t received my parcel even though the transportation company Colis Privée says that it was delivered to my mail box on the 26th October, I haven’t found my purchase there.
Really Good kept well informed on…
Really Good kept well informed on delivery information
I still not have received my parcel
I still not have received my parcel : H00RJC0000698896
Everything Ok!.
Everything Ok!.. only the last step ( the delivery time) was not mentioned to me in anyway!.. Happily I was there and all was happily done!.. Thanks a lot!
Seems to be efficient.
I didn't recieve my product and no answer
I didn't recieve my product! I wrote to you and you never answred to my email ! such a shame, I don't recomand you at all
Did not receive the purchase
I bought 3 women’s viviscal, better saying I paid for a viviscal product and did not receive them.
Very very disappointed!
Do not trust this website.
Very slow delivery
Very slow delivery, still waiting to receive my product after ordering a week ago. Delivery was supposed to be two days.
viviscal is excellent for my hair
Product fine - Website could be improved
Your product is fine. I have been using it for several years and I am very satisfied with it.
On the other hand, your website is not practical.
I have ordered several times and my account has never been recognized.
I have to create an account each time.
I always do it with the same email address and even the "forgot password" function does not work
Does what it says on the tin.
Great but long..
Everything was ok except the delivery times :10?days is very long nowadays...
Good service
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