This is what happens when you pay private companies to provide public health services
They are contracted by my NHS trust to provide CPAP services.i tried ringing today as the unit is broken. Half hour waiting on the phone and then they just hung up. So I tried again. Another half hour and they hung up again.
They were good about a year ago. Id imagine that was a trial period whilst they secured the onho8ng funding from my trust. My guess is now that they've got the regular income as I also phoned a few days ago and it took 25 mins to answer and the person answered sounded disinterested, stressed and fed up.
IF they reply to this it'll be some contrived predictable excuse that we're all so used to hearing now. "Unexpectedly busy" "technical problems" etc etc. The reality is they the shareholders and CEO will be implementing cut backs on staffing and QC now that they have secured their lucrative NHS contract. Enjoy your rounds of golf whilst the rest of us can't sleep due to sleep aponea you societal vampires.