VizyPay Reviews 

2,375
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Best customer service I’ve experienced, probably ever! Shelbie and a few others assisted on getting my business up and going. Making sure my clover was functioning how I needed it to, my billing was... See more

Company replied

Rated 5 out of 5 stars

Piper saves the day once again! I have been using VizyPay for the past several years and whenever I get myself into trouble, Piper is there to bail me out! She consistently has a great attitude and g... See more

Company replied

Rated 5 out of 5 stars

Getting paid the next day with lower processing fees than with Shopify and I have personal representatives who handle all questions or issues without waiting on hold says it all. I'd give 10 Stars if... See more

Company replied

Rated 5 out of 5 stars

AS USUAL YOUR CUSTOMER SERVICE PERSONAL ARE GREAT. NO LONG HOLD TIMES, THEY ALL SPEAK ENGLISH AND VERY PROFESSIONAL. THE SYSTEM HAD THE GLITCH WHICH I UNDERSTAND BUT IN ATTEMPTING TO MAKE CORRECTION... See more

Company replied

Company details

  1. Card processing service
  2. Business-to-Business service
  3. Ecommerce solution provider
  4. Eftpos equipment supplier
  5. Financial advisor
  6. Payment service

About VizyPay

Written by the company

Revolutionizing Payment Processing for Small to Medium-Sized Businesses

VizyPay® is an innovative payment processing solution that's transforming the way small to medium-sized businesses (SMBs) handle transactions across the United States. At VizyPay, we understand the unique challenges faced by SMBs in today's fast-paced market. That's why we've developed a suite of customizable payment solutions designed to simplify operations, reduce costs, and enhance customer experiences.

Why Choose VizyPay®

Customized Solutions: Whether you're a brick-and-mortar store, an e-commerce platform, or a mobile business, VizyPay® tailors its services to meet your specific needs. Our range of products includes traditional credit card processing, POS systems, mobile payments, and our innovative Cash Discount Program, which helps businesses save on processing fees.

Transparent Pricing: Say goodbye to hidden fees and complicated statements. VizyPay® believes in transparency, offering clear, straightforward pricing plans that make sense for your business.

Exceptional Support: Our dedicated team of payment experts is committed to providing unparalleled customer service. From setup to daily operations, we're here to support your business every step of the way.

Trusted by Businesses Nationwide: Join the growing community of SMBs across various industries that trust VizyPay® for their payment processing needs. Our commitment to innovation, reliability, and customer satisfaction has earned us a reputation as a leading payment processor in the U.S.

Your Partner in Growth

At VizyPay®, we're more than just a payment processor; we're your partner in growth. Our mission is to empower SMBs with the tools and support they need to thrive in a competitive marketplace. By choosing VizyPay®, you're not only simplifying your payment processing; you're investing in the future of your business.

Discover how VizyPay® can transform your payment processing experience. Visit our website at vizypay.com to learn more about our services or contact us directly to speak with a payment solutions expert. Let's work together to take your business to the next level.

Learn About Our Cash Discount Program Calculate Your Savings View Our Pricing Get Started

Founded by small business owners to look out for small business owners.

We understand the pain points that have plagued credit card processing for far too long and believe small business owners deserve more from their payment processor. That’s why we don’t lock merchants into long-term contracts, and we’re dedicated to providing the customer support we would expect for our own business.

Meet our Team

Contact info

4.9

Excellent

TrustScore 5 out of 5

2k reviews

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4.9

All reviews

(2,375)

9 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Megan was so helpful.

20 August 2024
VizyPay logo

Reply from VizyPay

Thank you so much for your 5-star review! We look forward to continuing to work with your business and appreciate your partnership!

The VizyPay Team

Rated 5 out of 5 stars

Best Company Ever so diligent

Best Company Ever so diligent, follows up always has gone above and beyond to help us understand or correct the things we dont .

19 August 2024
VizyPay logo

Reply from VizyPay

Thank you for sharing your positive experience with our team! We appreciate your business and value your feedback, as it helps our team deliver the quality of support our partners deserve. Please let us know if there is anything else we can do for you!

The VizyPay Team

Rated 5 out of 5 stars

Was able to confirm the call from…

Was able to confirm the call from Merchant Services was a scam.

20 August 2024
VizyPay logo

Reply from VizyPay

Thank you for your 5-star review! We appreciate your business and value your feedback. Please let us know if there is anything else we can do for you!

The VizyPay Team

Rated 5 out of 5 stars

VizyPay staff (Piper) was extremely helpful, willing to walk me through problems, made extra phone calls for me and seen it through

I experience short wait time, willingness to help solve my problems and become compliant.

15 August 2024
VizyPay logo

Reply from VizyPay

Thank you so much for your kind words about our team! We're so glad to hear that you found Piper's service friendly and helpful. We strive to create a positive experience for all our customers, and we're thrilled that we could do that for you!

The VizyPay Team

Rated 5 out of 5 stars

Megan Say

Megan was very patient and personable while guiding me through the issues I had, and she was prompt in calling me back when promised. She then proceeded to take care of the Rekey request and return the funds to my account.

15 August 2024
VizyPay logo

Reply from VizyPay

Thank you so much for your kind words and positive review! We really appreciate you taking the time to share your experience with us. Megan consistently goes above and beyond for our clients, and we are grateful to have her as part of the VizyPay team. We look forward to continuing to work with your business and appreciate your partnership!

The VizyPay Team

Rated 5 out of 5 stars

Whenever we had a situation that needed…

Whenever we had a situation that needed explained, we were given their utmost attention until that situation was solved. When we suggested something that would be helpful for our reconciliation, we were given that option. Thank you for your assistance!

2 August 2024
VizyPay logo

Reply from VizyPay

Thank you so much for sharing your positive experience with our team! We appreciate you leaving us a review, as it helps our team improve and serve small business owners better each day. Have a fantastic day, and thank you for your partnership!

The VizyPay Team

Rated 5 out of 5 stars

Piper is amazing

Piper is amazing. Suffice it to say that we have struggled with service issues from the beginning. But, not with her; she resolved everything. She is our rock star.

15 August 2024
VizyPay logo

Reply from VizyPay

Thank you so much for your 5-star review! Piper consistently leads with a solutions-driven mentality, and your experience reflects her drive to provide exceptional support for our clients. We look forward to continuing to work with your business and appreciate your partnership!

The VizyPay Team

Rated 5 out of 5 stars

Rob handled our problem,(chargeback)…

Rob handled our problem,(chargeback) and then returned it again. Very confusing. Rob gets a 5star review.
The other guy Lloyd took 2 weeks to figure it out and could not. Rude and was on his cell phone while talking to us.
Thank you Rob

15 August 2024
VizyPay logo

Reply from VizyPay

Thank you so much for your kind words and positive review! We really appreciate you taking the time to share your experience with us. Robb consistently goes above and beyond for our clients, and we are grateful to have him as part of the VizyPay team! We're looking forward to watching your business continue to grow and share in that success.

The VizyPay Team

Rated 5 out of 5 stars

Technical support was excellent

Technical support was excellent. Staff was very patient and helped reset the processing machine to fully and quickly functioning again.

13 August 2024
VizyPay logo

Reply from VizyPay

Thank you so much for your kind words about our support team! We're thrilled to hear that you found our service helpful and friendly. We're always here to help you whenever you need us, and we appreciate this 5-star review!

The VizyPay Team

Rated 5 out of 5 stars
VizyPay logo

Reply from VizyPay

Thank you for your 5-star review! We're thrilled to hear that Piper was able to assist you. We strive to provide the best service possible and are always here to help with any questions or issues you may have.

The VizyPay Team

Rated 5 out of 5 stars

Customer service was great

Robb was very helpful; the customer service was great, and he was able to help me with my problem

14 August 2024
Unprompted review
VizyPay logo

Reply from VizyPay

Thank you so much for this kind review. We're so glad that your experience with VizyPay has been so positive, and we look forward to continuing to work with your business and appreciate your partnership!

The VizyPay Team

Rated 5 out of 5 stars

Shelby was very helpful in getting my…

Shelby was very helpful in getting my issued resolved.

14 August 2024
VizyPay logo

Reply from VizyPay

Thank you so much for your kind words about Shelbie! We're so glad to hear that you found her service friendly and helpful. We strive to create a positive experience for all our customers, and we're thrilled that we could do that for you!

The VizyPay Team

Rated 5 out of 5 stars

Great experience

Rob and the entire team were very knowledgeable, helpful and efficient. The process of signing up was simple and straight forward.

12 August 2024
VizyPay logo

Reply from VizyPay

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team. Please don't hesitate to reach out if you need further assistance or have any questions. We're happy to help!

The VizyPay Team

Rated 5 out of 5 stars

very helpful.

Very helpful and efficient will getting the company statement issued. I was offered help with the compliance survey.

13 August 2024
VizyPay logo

Reply from VizyPay

Thank you so much for your kind words about our support team! We're thrilled to hear that you found our service helpful and friendly. We're always here to help you whenever you need us, and we appreciate this 5-star review!

The VizyPay Team

Rated 5 out of 5 stars

The rep on the phone was very patient…

The rep on the phone was very patient with me and found a solution that I couldn't achieve by the email support. He helped me through the whole process.

13 August 2024
VizyPay logo

Reply from VizyPay

Thank you so much for this 5-star review! We're happy to hear the customer experience with VizyPay has been positive and supportive of your business. We look forward to continuing to work with you and appreciate your partnership!

The VizyPay Team

Rated 5 out of 5 stars

Today

While I'm not pleased with the company policy, Piper was very thorough in explaining it.

13 August 2024
VizyPay logo

Reply from VizyPay

Thank you for your 5-star review! We appreciate your business and value your feedback. Please let us know if there is anything else we can do for you!

The VizyPay Team

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