Best customer service I’ve experienced, probably ever! Shelbie and a few others assisted on getting my business up and going. Making sure my clover was functioning how I needed it to, my billing was... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Best customer service I’ve experienced, probably ever! Shelbie and a few others assisted on getting my business up and going. Making sure my clover was functioning how I needed it to, my billing was... See more
Company replied
Piper saves the day once again! I have been using VizyPay for the past several years and whenever I get myself into trouble, Piper is there to bail me out! She consistently has a great attitude and g... See more
Company replied
Getting paid the next day with lower processing fees than with Shopify and I have personal representatives who handle all questions or issues without waiting on hold says it all. I'd give 10 Stars if... See more
Company replied
AS USUAL YOUR CUSTOMER SERVICE PERSONAL ARE GREAT. NO LONG HOLD TIMES, THEY ALL SPEAK ENGLISH AND VERY PROFESSIONAL. THE SYSTEM HAD THE GLITCH WHICH I UNDERSTAND BUT IN ATTEMPTING TO MAKE CORRECTION... See more
Company replied
Written by the company
VizyPay® is an innovative payment processing solution that's transforming the way small to medium-sized businesses (SMBs) handle transactions across the United States. At VizyPay, we understand the unique challenges faced by SMBs in today's fast-paced market. That's why we've developed a suite of customizable payment solutions designed to simplify operations, reduce costs, and enhance customer experiences.
Customized Solutions: Whether you're a brick-and-mortar store, an e-commerce platform, or a mobile business, VizyPay® tailors its services to meet your specific needs. Our range of products includes traditional credit card processing, POS systems, mobile payments, and our innovative Cash Discount Program, which helps businesses save on processing fees.
Transparent Pricing: Say goodbye to hidden fees and complicated statements. VizyPay® believes in transparency, offering clear, straightforward pricing plans that make sense for your business.
Exceptional Support: Our dedicated team of payment experts is committed to providing unparalleled customer service. From setup to daily operations, we're here to support your business every step of the way.
Trusted by Businesses Nationwide: Join the growing community of SMBs across various industries that trust VizyPay® for their payment processing needs. Our commitment to innovation, reliability, and customer satisfaction has earned us a reputation as a leading payment processor in the U.S.
At VizyPay®, we're more than just a payment processor; we're your partner in growth. Our mission is to empower SMBs with the tools and support they need to thrive in a competitive marketplace. By choosing VizyPay®, you're not only simplifying your payment processing; you're investing in the future of your business.
Discover how VizyPay® can transform your payment processing experience. Visit our website at vizypay.com to learn more about our services or contact us directly to speak with a payment solutions expert. Let's work together to take your business to the next level.
Learn About Our Cash Discount Program Calculate Your Savings View Our Pricing Get Started Founded by small business owners to look out for small business owners.
We understand the pain points that have plagued credit card processing for far too long and believe small business owners deserve more from their payment processor. That’s why we don’t lock merchants into long-term contracts, and we’re dedicated to providing the customer support we would expect for our own business. Meet our Team
2565 SE ENCOMPASS DRIVE SUITE 210, 50263, Waukee, United States
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Best Company Ever so diligent, follows up always has gone above and beyond to help us understand or correct the things we dont .

Reply from VizyPay
Was able to confirm the call from Merchant Services was a scam.

Reply from VizyPay
I experience short wait time, willingness to help solve my problems and become compliant.

Reply from VizyPay
Megan was very patient and personable while guiding me through the issues I had, and she was prompt in calling me back when promised. She then proceeded to take care of the Rekey request and return the funds to my account.

Reply from VizyPay
Whenever we had a situation that needed explained, we were given their utmost attention until that situation was solved. When we suggested something that would be helpful for our reconciliation, we were given that option. Thank you for your assistance!

Reply from VizyPay
Piper is amazing. Suffice it to say that we have struggled with service issues from the beginning. But, not with her; she resolved everything. She is our rock star.

Reply from VizyPay
Rob handled our problem,(chargeback) and then returned it again. Very confusing. Rob gets a 5star review.
The other guy Lloyd took 2 weeks to figure it out and could not. Rude and was on his cell phone while talking to us.
Thank you Rob

Reply from VizyPay
Technical support was excellent. Staff was very patient and helped reset the processing machine to fully and quickly functioning again.

Reply from VizyPay
The host responded all of my questions and concerns accurately .

Reply from VizyPay
Robb was very helpful; the customer service was great, and he was able to help me with my problem

Reply from VizyPay
Martien was very helpfull through the whole set up processes.

Reply from VizyPay
Shelby was very helpful in getting my issued resolved.

Reply from VizyPay
Rob and the entire team were very knowledgeable, helpful and efficient. The process of signing up was simple and straight forward.

Reply from VizyPay
Very helpful and efficient will getting the company statement issued. I was offered help with the compliance survey.

Reply from VizyPay
The rep on the phone was very patient with me and found a solution that I couldn't achieve by the email support. He helped me through the whole process.

Reply from VizyPay
While I'm not pleased with the company policy, Piper was very thorough in explaining it.

Reply from VizyPay
Knowledgeable technical support and quick response.

Reply from VizyPay
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.