While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

2.0

Poor

TrustScore 2 out of 5

13 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

I have used the mega gel spray for…

I have used the mega gel spray for years and absolutely loved it . I bought a new bottle recently and realised the bottle had changed , didn’t realise the formula had also changed , it was only because I noticed the smell was different.that’s not all that’s different!
The hold isn’t as good and my scalp has become itchy and flaky .
Now need to find a new hair spray !

6 April 2026
Unprompted review
Rated 1 out of 5 stars

Why on earth did they have to change…

Why on earth did they have to change the volume boost hairspray formula, it's awful, doesn't hold your hairstyle anymore & it's sticky & doesn't even smell nice, I had been using the original formula forany years, but not anymore.

13 March 2026
Unprompted review
Rated 1 out of 5 stars

Vo5 mega hold gel is lethal

Vo5 mega hold gel is lethal, burned my scalp and im covered in scabs now, thinking of sueing, this is dangerous stuff and shouldn't be for sale, going back to schwartskopf silliouette spray a much better product

1 March 2026
Unprompted review
Rated 1 out of 5 stars

Changed formula horrible

I have used this product for many years and loved it why oh why did they change the formula ,I’m fuming just bought 6 bottles on special offer (now I know why)and I have binned the lot,it is absolutely rubbish now sticky tacky smells awful definitely will not buy this again,please return to original formula,

11 February 2026
Unprompted review
Rated 1 out of 5 stars

Sadly no more VO5 products for me

I’ve been using the VO5 mega hold spray for years but not anymore. The change of packaging has come with a change of smell and it smells awful. I was so conscious of the pong while stood in a long queue that I immediately washed my hair again when I got home. I won’t risk buying the mousse now in case that’s changed too.

12 December 2025
Unprompted review
Rated 1 out of 5 stars

The new VO5 mega hold spray is awful

The new VO5 mega hold spray is awful, the smell is disgusting (my husband asked why I was wearing cheap horrible smelling perfume) and it doesn’t hold my hair like the old one!
After decades of using it I will no longer buy VO5

29 November 2025
Unprompted review
Rated 2 out of 5 stars

New formula doesn't hold my hair.

The new formula is poor value for money. It no longer holds my hair in place. After many years of using this product I won't be buying it again.Its nothing like it was. Why change it? A money saving exercise I suspect

23 October 2025
Unprompted review
Rated 1 out of 5 stars

VO5 hair gel has changed

VO5 hair gel has changed. I’ve been using this since it first arrived on the shelves. The smell is terrible and will no longer hold my hair in place. Why change the product when it worked well in the first place. I won’t be using this product now. I’m sure many people will also feel as I do. Not happy at all !!

19 October 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look