The expert friendly service from your wonderful staff member Manav Gera. Please consider him for promotion as he is a great employee to have.
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Sales person was pushy unhelpful and extremely rude. Disgraceful I would like someone to contact me
Company replied
A big shout out to Alberto in Frascati, Blackrock. He went way over and above to resolve an issue for me, which reinstated my faith in Vodafone. A credit to that store and company. Thanks again.
Company replied
Alberto was incredibly helpful. Had an issue requiring an emergency SIM for a family member and he was super helpful,.. thanks so much!! Hugely appreciated!
Company replied
Company details
- Telecommunications service provider
- Internet Service Provider
- Mobile network operator
- Phone and internet services
Written by the company
Discover Great Deals on Mobile Phones, Home Phones & Broadband, pay as you go and pay monthly mobile broadband From Ireland's Leading Phone Services & Broadband Provider Vodafone Ireland
Contact info
Unit 9, Frascati Shopping Centre, A94 F9C1, Co. Dublin, Ireland
- 012834111
4.7
Excellent
35 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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The expert friendly service from your…
The expert friendly service from your wonderful staff member Manav Gera. Please consider him for promotion as he is a great employee to have.
30 July 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Alberto was incredibly helpful!!
Alberto was incredibly helpful. Had an issue requiring an emergency SIM for a family member and he was super helpful,.. thanks so much!! Hugely appreciated!
9 July 2026
Unprompted review
Reply from Vodafone Ireland - Blackrock
Hello,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Reply from Vodafone Ireland - Blackrock
Hello,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Reply from Vodafone Ireland - Blackrock
Hi Jake,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
So good customer service in Athlone…
So good customer service in Athlone store.
Visit on 29.06.26
And 30.06.26
Professional and receive a lot of help and smile.
30 June 2026
Unprompted review
Reply from Vodafone Ireland - Blackrock
Hi Urszula,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
A big shout out to Alberto in Frascati
A big shout out to Alberto in Frascati, Blackrock. He went way over and above to resolve an issue for me, which reinstated my faith in Vodafone. A credit to that store and company. Thanks again.
16 June 2026
Unprompted review
Reply from Vodafone Ireland - Blackrock
Hi Phil,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Ciaran Martin was a complete superstar…
Ciaran Martin was a complete superstar today in Blackrock. Amazing customer service. Absolute legend.Huge addition to Vodafone
7 June 2026
Unprompted review
Reply from Vodafone Ireland - Blackrock
Hi Sophia
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
I was extremely well looked after and…
I was extremely well looked after and they were very helpful to me.
Alberto Zaragosi especially
2 June 2026
Unprompted review
Reply from Vodafone Ireland - Blackrock
Hi Anthony,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Reply from Vodafone Ireland - Blackrock
Hi Sean,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Staff were wiling to listening to our…
Staff were willing to listening to our needs and they provided very valuable solutions .Also they were kind and clear with their explanations and we felt reassured .
1 June 2026
Unprompted review
Reply from Vodafone Ireland - Blackrock
Hi Simona,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Really lovely helpful lady
Really lovely helpful lady called Priya in Blackrock. I normally hate changing my phone as I tend to lose data but she helped me with everything. Lots of customers were saying how good and helpful she was. Thank you Priya
1 June 2026
Unprompted review
Reply from Vodafone Ireland - Blackrock
Hi Liz,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Fantastic
Fantastic, prompt & efficient! Priyanshi gave me an amazing support, I am truly thankful!
21 May 2026
Unprompted review
Reply from Vodafone Ireland - Blackrock
Hello,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Alberto zatagosi was very helpful and…
Alberto zatagosi was very helpful and helped to solve a number of problems and provided good information without a hard sell
20 May 2026
Unprompted review
Reply from Vodafone Ireland - Blackrock
Hi Ann,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Baught a new Android off Ciaran in…
Baught a new Android off Ciaran in Vodaphone ,Blackrock.
Superb service from Ciaran so professional and so helpful.
Great Service.
15 May 2026
Unprompted review
Reply from Vodafone Ireland - Blackrock
Hi Bernie,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Aoife was great in Blackrock store
Aoife was great in Blackrock store, upgraded and saved money on the family account, thx
13 May 2026
Unprompted review
Reply from Vodafone Ireland - Blackrock
Hi Gary,,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Needed new sim, fab service
Priya was super helpful, fixed my problem in 2 mins
12 May 2026
Unprompted review
Reply from Vodafone Ireland - Blackrock
Hi Daisy,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Fantastic support and advice from…
Fantastic support and advice from Alberto and Pryia in Vodafone Blackrock
Well Done Thank you
6 May 2026
Unprompted review
Reply from Vodafone Ireland - Blackrock
Hi Maeve,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Very very very helpful
Very very very helpful. She did everything for me. Im not very technical. Very easy experience. Great to deal with.
6 May 2026
Unprompted review
Reply from Vodafone Ireland - Blackrock
Hi Diarmuid,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Priyanshi the sales assistant here in…
Priyanshi the sales assistant here in blackrock was great & very professional.
2 May 2026
Unprompted review
Reply from Vodafone Ireland - Blackrock
Hello,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
I had an outstanding experience with…
I had an outstanding experience with Ciaran at Vodafone in Blackrock Frascati. From the outset, he demonstrated exceptional professionalism, expertise, and genuine care. He guided me seamlessly through selecting an iPhone 17, ensuring I made the right choice for my needs.
What truly set this experience apart was Ciaran’s dedication when an issue arose with DPD delivering the phone to the wrong address. He took full ownership of the situation and resolved it efficiently, keeping me informed every step of the way.
It’s rare to encounter this level of customer service—Ciaran went above and beyond, and it made a lasting impression. A truly exceptional experience.
1 May 2026
Unprompted review
Reply from Vodafone Ireland - Blackrock
Hi Aoife,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
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