Vodafone Ireland - Dundrum Reviews 

85
TrustScore 5 out of 5

4.8

Unit 15, Level 3 Dundrum Town Centre, D16 F827 Dublin 16, IE


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I' m very glaad to take sim card experiance ın vodafone Dundrum Themba was very patıent and kınd. Thank you to your helps, your geniusly suggestion. Im glade to came here. Vodafone solved my connecti... See more

Company replied

Rated 5 out of 5 stars

Nana was an asset to the vodafone team in Dundrum shopping centre. She was extremely helpful and patient, answering all queries and helping me understand all the aspects of my plan better. Great custo... See more

Rated 5 out of 5 stars

Abuzar was very helpful & patient in explaining the options for me. I was unsure whether to get a new or a reconditioned phone. I am happy with the decision I made. New phone & Changed to a Vodafone... See more

Company replied

Rated 1 out of 5 stars

I have had Vodafone internet for about one year now and it is utterly hopeless. I don’t know how many times I have been on to the Vodafone helpline but all that happens is that I get frustrated and ge... See more

Company replied


Company details

  1. Telecommunications service provider
  2. Internet Service Provider
  3. Mobile network operator
  4. Phone and internet services

Written by the company

Discover Great Deals on Mobile Phones, Home Phones & Broadband, pay as you go and pay monthly mobile broadband From Ireland's Leading Phone Services & Broadband Provider Vodafone Ireland


Contact info

  • Unit 15, Level 3 Dundrum Town Centre, D16 F827, Dublin 16, Ireland

  • 012079130

4.8

Excellent

TrustScore 5 out of 5

85 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(85)

1,689 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience in Vodafone Dundrum…

Great experience in Vodafone Dundrum town centre Dublin. Got new phone & accessories and thanks to Colomba for installing my new phone & getting it sorted for me. Many thanks. J

9 June 2026
Unprompted review
Vodafone Ireland - Dundrum logo

Reply from Vodafone Ireland - Dundrum

Hi Joan,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Great experience and perfect plan…

Great experience and perfect plan advised by Malcolm in Dundrum store. Switching to Vodafone was never easier. Very happy with my choice.

6 June 2026
Unprompted review
Vodafone Ireland - Dundrum logo

Reply from Vodafone Ireland - Dundrum

Hi Anna

Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

what a wonderful and pleasant…

what a wonderful and pleasant experience I had with Saoirse in the Dundrum branch. She was very friendly and helpful. Any question I had she answered thoroughly. She is a credit to the company.

1 June 2026
Unprompted review
Vodafone Ireland - Dundrum logo

Reply from Vodafone Ireland - Dundrum

Hi Cillian,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Efficient and helpful 🌟🌟🌟🌟🌟

Efficient and helpful 🌟🌟🌟🌟🌟
Thanks to Amy, Dundrum branch

1 June 2026
Unprompted review
Vodafone Ireland - Dundrum logo

Reply from Vodafone Ireland - Dundrum

Hello,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

My phone was stolen

My phone was stolen. After a few days I went to my Vodafone office in dundrum. The amazing Amy served me. She was amazing and even without my previous phone she set everything up again. So grateful. Thank you Amy, thanks Vodafone!

1 June 2026
Unprompted review
Vodafone Ireland - Dundrum logo

Reply from Vodafone Ireland - Dundrum

Hi Margaret,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Great support from Jabbar - Dundrum Store

Jabbar from Vodafone support was brilliant when helping me set up my business broadband account. He was friendly, patient, and really supportive through every step. I truly enjoyed the experience and I’m looking forward to being a continued Vodafone customer. If you get Jabbar, you’re in good hands.

29 May 2026
Unprompted review
Vodafone Ireland - Dundrum logo

Reply from Vodafone Ireland - Dundrum

Hello,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

I bought a new phone and needed to…

I bought a new phone and needed to transfer all from old phone. Colomba did all this for me. So patient and helpful. And we had great chats!

25 May 2026
Unprompted review
Vodafone Ireland - Dundrum logo

Reply from Vodafone Ireland - Dundrum

Hi Maria,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Jabbar was excellent

Jabbar was excellent

23 May 2026
Unprompted review
Vodafone Ireland - Dundrum logo

Reply from Vodafone Ireland - Dundrum

Hi Tara-Rose,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Want to register my absolute…

Want to register my absolute satisfaction with Vodafone Dundrum & especially ABUZAR who resolved my problems expertly & professionally .

19 May 2026
Unprompted review
Vodafone Ireland - Dundrum logo

Reply from Vodafone Ireland - Dundrum

Hi Chris,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Abuzar in Dundrum excellent

Abuzar in Dundrum store was excellent when I called by with my recent problem - he was super and highly recommend him to anyone with a Vodaphone query

15 April 2026
Unprompted review
Vodafone Ireland - Dundrum logo

Reply from Vodafone Ireland - Dundrum

Hi Orna,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Vodafone experience in shop

Amy in dundrum was so helpful, clear, articulate & patient

19 May 2026
Unprompted review
Vodafone Ireland - Dundrum logo

Reply from Vodafone Ireland - Dundrum

Hi Yvonne,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Happy out😊

I came into the store to get help for my phone, and Yamini was very very helpful today and knowledgeable.
She is very pleasant and patient.
Walking home happily .😊
Recommend customer to her , as been really helpful.

18 May 2026
Unprompted review
Vodafone Ireland - Dundrum logo

Reply from Vodafone Ireland - Dundrum

Hi Elizabeth,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Jabbar and Celine in Dundrum took great…

Jabbar and Celine in Dundrum took great care of me and sorted out my issue with my plan. Thank you

18 May 2026
Unprompted review
Vodafone Ireland - Dundrum logo

Reply from Vodafone Ireland - Dundrum

Hi Catriona,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Abuzar was so helpful & kind with me

Abuzar was so helpful & kind with me, and 84 year old women. I find it very confusing . And made my day what a lovey chap he is!

16 May 2026
Unprompted review
Vodafone Ireland - Dundrum logo

Reply from Vodafone Ireland - Dundrum

Hi Pauline,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

approachable & good staff to talk too.

approachable & good staff to talk too.
5 stars rates to “Themba”.

11 May 2026
Unprompted review
Vodafone Ireland - Dundrum logo

Reply from Vodafone Ireland - Dundrum

Hi Sherwin,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

We found Gillian more than helpful and…

We found Gillian more than helpful and informative. She explained everything clearly and we are delighted that she streamlined our accounts for us . Thanks a million Gillian

10 May 2026
Unprompted review
Vodafone Ireland - Dundrum logo

Reply from Vodafone Ireland - Dundrum

Hi Phil,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Abuser helped solve my problem with my…

Abuser helped solve my problem with my phone. He was very helpful, efficient and friendly. Mist gratefufir his wonderful help. Eoukd recommend him.

9 May 2026
Unprompted review
Vodafone Ireland - Dundrum logo

Reply from Vodafone Ireland - Dundrum

Hi Marian,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Amy was unbelievably helpful and kind…

Amy was unbelievably helpful and kind at 66 years young we were very apprehensive and terrified transferrin's over to our new iPhones .
She did both myself and my husbands st the same time which was wonderful
V v appreciative . Thank you

8 May 2026
Unprompted review
Vodafone Ireland - Dundrum logo

Reply from Vodafone Ireland - Dundrum

Hi Nuala,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Amy was amazing so helpful

Amy was amazing so helpful

8 May 2026
Unprompted review
Vodafone Ireland - Dundrum logo

Reply from Vodafone Ireland - Dundrum

Hi Nuala,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Met with Columba who expertly dealt…

Met with Columba who expertly dealt with an S10 tablet problem in an extremely courteous and friendly manner.

8 May 2026
Unprompted review
Vodafone Ireland - Dundrum logo

Reply from Vodafone Ireland - Dundrum

Hi Seamus,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look