Staff and service were excellent in Vodafone Limerick on OConnell Street. I was there for a while as I traded in my old phone and I could see how great all the staff were with customers. So patient, f... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Joe was fantastic! He helped us set up my new Vodafone cellphone account and took the time to explain the current offers so we could choose the best option. He was friendly, professional, and very hel... See more
Company replied
Joe was fantastic ! He was so patient and knowledgeable and we could not be more appreciative. We would highly recommend Vodafone Limerick to everyone and thank you so much Joe again for all your effo... See more
Company replied
Absolutely Amazing staff who could not be more helpful. Their guidance and expertise was something you cannot buy and Bobbi went above and beyond to help me get the phone to best suit my needs going... See more
Company replied
Company details
- Telecommunications service provider
- Internet Service Provider
- Mobile network operator
- Phone and internet services
Written by the company
Discover Great Deals on Mobile Phones, Home Phones & Broadband, pay as you go and pay monthly mobile broadband From Ireland's Leading Phone Services & Broadband Provider Vodafone Ireland
Contact info
3 O'Connell Street, Limerick, V94 KD96, Limerick, Ireland
- 061311601
4.9
Excellent
65 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic customer service
I had fantastic service from Joe in the Vodafone shop in O ' Connell St Limerick, he was so helpful setting up my new phone and his patience was incredible...nothing was too much for him as he answered all my questions. He went above and beyond to help me out so I would highly recommend him if like me you know very little about mobile phones. Many thanks Joe.
Ann Ryan ( a loyal Vodafone customer for many years).
27 April 2026
Unprompted review
Reply from Vodafone Ireland - O'Connell Street
Hi Ann,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Reply from Vodafone Ireland - O'Connell Street
Hi Fiona,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Thanks Victor
Thanks to Victor for an amazing service and fixing connection issues
30 April 2026
Unprompted review
Reply from Vodafone Ireland - O'Connell Street
Hi Mike,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Joe - limerick
Joe , was very friendly and professional, he managed the sale very efficiently, the service was at a high level.
29 April 2026
Unprompted review
Reply from Vodafone Ireland - O'Connell Street
Hi Ann,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
A special thank you to Victor
A special thank you to Victor, he had incredible patience and gave us unparalleled service. He made us feel very comfortable and helped us throughout the process, taking all the time we needed and not rushing us just to make a sale. 100% recommended great service.
29 April 2026
Unprompted review
Reply from Vodafone Ireland - O'Connell Street
Hi Jorge,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Great customer service and information gained
Went in store after finishing work at 17.20 to get my upgrade on my bill phone was met with a worker named Joe he was very easy to talk to. When I upgraded my bill plan he told me I could get add-ons and it would be basically saving me money off my phone got 2 chargers with heads and got 40 euro off my phone. I was told I can add my sister to my phone plan for only a extra 15 euro on my 65 euro plan upgrade. I was shocked to be honest it made me definitely want to come in store now instead of using online to buy in future and he was able to get this all done before closing at 6
24 April 2026
Unprompted review
Reply from Vodafone Ireland - O'Connell Street
Hi Kelsey,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Noel and Joe were extremely helpful
Noel and Joe were extremely helpful. They clarified my options and helped me make the best choice for my business.
24 April 2026
Unprompted review
Reply from Vodafone Ireland - O'Connell Street
Hi Steve,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Excellent experience in vodafone…
Excellent experience in vodafone limerick city with joe so helpful with all our requests got our phones all on family plan and got signed up with Vodafone tv !!! Highly recommend
23 April 2026
Unprompted review
Reply from Vodafone Ireland - O'Connell Street
Hi Sarah,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Joe and Noel have been extremely…
Joe and Noel have been extremely helpful.
23 April 2026
Unprompted review
Reply from Vodafone Ireland - O'Connell Street
Hi Nikola,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Limerick- store
Absolutely lovely experience! We were helped by Joe and Noel in the store. We were made aware of an excellent offer and helped throughout the process to buy a new phone!
19 April 2026
Unprompted review
Reply from Vodafone Ireland - O'Connell Street
Hello,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Amazing support from Joe in the…
Amazing support from Joe in the Limerick shop
18 April 2026
Unprompted review
Reply from Vodafone Ireland - O'Connell Street
Hi Juliana,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Joe from limerick so friendly and…
Joe from limerick so friendly and helpful I couldn’t recommend him enough for how helpful he is went above and beyond for me today thank you so much
10 April 2026
Unprompted review
Reply from Vodafone Ireland - O'Connell Street
Hi Jennifer,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Amazing service
3 April 2026
Unprompted review
Reply from Vodafone Ireland - O'Connell Street
Hi Andre,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Very helpful
I met a very kind & helpful person called Joe it made a huge differance.
29 March 2026
Unprompted review
Reply from Vodafone Ireland - O'Connell Street
Hi Bridget,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Excellent service and great atmosphere…
Excellent service and great atmosphere in Vodafone Limerick led by Noel!
23 March 2026
Unprompted review
Reply from Vodafone Ireland - O'Connell Street
Hi Mairead,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
The Staff has very respectful and…
The Staff has very respectful and helpful. My Sim was ceased. That’s all my problem in a few minutes.
23 March 2026
Unprompted review
Reply from Vodafone Ireland - O'Connell Street
Hi Subhan,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Wonderful staff were very helpful to a 78…
The staff were very helpful to a 78 year old man and halped with setting up my new Vodafone and all the explanstion was very easy to follow. The staff today were Noel, Victor and Bobbi
Thanking you Yoga Nathan
19 March 2026
Unprompted review
Reply from Vodafone Ireland - O'Connell Street
Hello,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
We have a great experience at Vodafone O' Connel
We have a great experience at Vodafone O'Connel Linerick special mention to Joe who is very accomdating in assisting us on our queries.
Kudos to Vodafone O'Connel Limerick!
15 March 2026
Unprompted review
Reply from Vodafone Ireland - O'Connell Street
Hi Christopher,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Well super appreciated thanks vodafone
Well super appreciated thanks vodafone, all staff super amazing very friendly and helpful, a treasure experience. Once again thank you very much.
15 March 2026
Unprompted review
Reply from Vodafone Ireland - O'Connell Street
Hi Cesar,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Recently purchased the new s26 in the…
Recently purchased the new s26 in the limerick store for my sons birthday from a guy called Joe, excellent to deal with and so helpful with all our queries. Unfortunately we got the wrong colour and the lads in the square tallaght sorted us out. Excellent customer journey from start to finish.
14 March 2026
Unprompted review
Reply from Vodafone Ireland - O'Connell Street
Hi Emma,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.