Vodafone Ireland - Sligo Reviews 

7
TrustScore 3.5 out of 5

3.7

Unit 7, Canopy S/C O'Connell st, F91 XPN2 Sligo, IE


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See what reviewers are saying

Rated 5 out of 5 stars

We dealt with Sam in the Sligo office for my elderly Dad. Sam was extremely helpful, kind, very understanding and patient with us. We had a very good experience. Very grateful for Sams help today... See more

Company replied

Rated 1 out of 5 stars

Promises broken. After a poor experience with eir I approched the shop to try to ensure a smooth changeover to vodafone. We planned a date to change over and the additional requirements as a panic ala... See more

Company replied

Rated 5 out of 5 stars

Excellent help and advice about ordering a reconditioned iPhone on the Vodafone website from Ada in Sligo, The Canopy shopping centre. Staff in that store are exceptional and highly recommend.

Company replied

Rated 5 out of 5 stars

Had an issue with my phone, so calken into the Sligo store and was met by Mick. A very helpful man and had my issue sorted in no time, pleasure to deal with, thanks Mick

Company replied


Company details

  1. Telecommunications service provider
  2. Internet Service Provider
  3. Mobile network operator
  4. Phone and internet services

Written by the company

Discover Great Deals on Mobile Phones, Home Phones & Broadband, pay as you go and pay monthly mobile broadband From Ireland's Leading Phone Services & Broadband Provider Vodafone Ireland


Contact info

  • Unit 7, Canopy S/C O'Connell st, F91 XPN2, Sligo, Ireland

  • 0719812981

3.7

Average

TrustScore 3.5 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

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3.7

All reviews

(7)

1,563 reviews in the last 12 months

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Rated 5 out of 5 stars

ada so helpful and answered all my needs

ada in johnson’s court in sligo was so very helpful answered all my queries

14 July 2026
Unprompted review
Vodafone Ireland - Sligo logo

Reply from Vodafone Ireland - Sligo

Hello,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Excellent help and advice about…

Excellent help and advice about ordering a reconditioned iPhone on the Vodafone website from Ada in Sligo, The Canopy shopping centre.
Staff in that store are exceptional and highly recommend.

13 July 2026
Unprompted review
Vodafone Ireland - Sligo logo

Reply from Vodafone Ireland - Sligo

Hi Julie,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

We dealt with Sam in the Sligo office…

We dealt with Sam in the Sligo office for my elderly Dad. Sam was extremely helpful, kind, very understanding and patient with us. We had a very good experience. Very grateful for Sams help today

10 July 2026
Unprompted review
Vodafone Ireland - Sligo logo

Reply from Vodafone Ireland - Sligo

Hi Patricia,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Had an issue with my phone

Had an issue with my phone, so calken into the Sligo store and was met by Mick. A very helpful man and had my issue sorted in no time, pleasure to deal with, thanks Mick

6 July 2026
Unprompted review
Vodafone Ireland - Sligo logo

Reply from Vodafone Ireland - Sligo

Hi Paul,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 1 out of 5 stars

Promises broken

Promises broken. After a poor experience with eir I approched the shop to try to ensure a smooth changeover to vodafone. We planned a date to change over and the additional requirements as a panic alarm was installed on the land line. The planned changover date was ignored without any explanation and 10 days after the date Vodafone said was ready to use the service has still not been provided . We may be the exception to the rule but definately now the customer experience and support i would have expected.

16 June 2026
Unprompted review
Vodafone Ireland - Sligo logo

Reply from Vodafone Ireland - Sligo

Hi James,
Thank you for sharing your feedback. We're sorry to hear that your experience didn’t meet expectations. We take all comments seriously and use them to help improve the overall experience for all our customers.

If you’re happy to do so, you can share any additional details with us using the link below. This will help ensure your feedback is reviewed by the relevant teams:
https://www.vodafone.ie/forms/trustpilot_feedback_form

While we may not always be able to respond individually or take further action in every case, all feedback submitted is carefully reviewed.

Thanks,
The Vodafone team

Rated 2 out of 5 stars

I am happy that I left Vodafone back to…

I am happy that I left Vodafone back to Three. The reason is very simple, customer service from Sligo shop is really bad and on the phone also.

17 May 2026
Unprompted review
Vodafone Ireland - Sligo logo

Reply from Vodafone Ireland - Sligo

Hi Eduardo,
Thank you for sharing your feedback. We’re sorry your experience hasn’t been positive.

Our care teams are continuously working to improve customer experience to ensure we support our customers needs!

At Vodafone Ireland, we take all customer feedback on board as this allows us to continuously make improvements to our products, services and network.

Thanks,
The Vodafone team

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