We went in to Swords Pavilions to change my son's phone over from PAYG to bill pay. We were helped by Rachel, who was extremely friendly and helpful, and sorted everything out as quickly as possible.... See more
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I visited Vodafone store in Pavilions Swords, I spoke with Leanne about broadband and TV with Vodafone. Leanne's knowledge and courteous manner convinced me to sign up there and then. I waited... See more
Company replied
Many thanks to Tracy in the Swords branch who helped me back into a Vodafone contract for the phone. We will be changing the broadband with her once current contract is up with other supplier. She was... See more
Company replied
Rachael from swords was very very nice and professional. I really appreciated her help
Company replied
Company details
- Telecommunications service provider
- Internet Service Provider
- Mobile network operator
- Phone and internet services
Written by the company
Discover Great Deals on Mobile Phones, Home Phones & Broadband, pay as you go and pay monthly mobile broadband From Ireland's Leading Phone Services & Broadband Provider Vodafone Ireland
Contact info
Unit G13, The Pavilions SC, K67 T220, Dublin, Ireland
- 018079252
4.9
Excellent
85 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Good customer service!
We went in to Swords Pavilions to change my son's phone over from PAYG to bill pay. We were helped by Rachel, who was extremely friendly and helpful, and sorted everything out as quickly as possible. Recommended!
24 August 2026
Unprompted review
Customer service
Eamon has just given me excellent service. He inspired confidence and reassurance and removed a virus from my phone. Very much appreciated.
27 August 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Great customer service
I visited Vodafone store in Pavilions Swords, I spoke with Leanne about broadband and TV with Vodafone.
Leanne's knowledge and courteous manner convinced me to sign up there and then. I waited a month to convince myself that Vodafone was right for me and my family, it was.
I returned to Leanne 5 weeks later and once again her knowledge and professionalism knows no bounds. Leanne sorted me out with a very good monthly bill pay package that now includes 3 mobile phones, I was very pleased with the process in Vodafone store, special thanks to Leanne who helped me get all my eggs in the one basket.... 11 out of 10 👌
Damian
New Vodafone Customer - Swords
North County Dublin
8 July 2026
Unprompted review
Reply from Vodafone Ireland - Swords
Hi Damian,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Tracy in Swords branch excellent
Many thanks to Tracy in the Swords branch who helped me back into a Vodafone contract for the phone. We will be changing the broadband with her once current contract is up with other supplier. She was flawless all the way and an asset to your company. Delighted customer.
23 July 2026
Unprompted review
Reply from Vodafone Ireland - Swords
Hi Chris,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Thanks to Eamon at Swords a fairly long…
Thanks to Eamon at Swords a fairly long process swapping to vodofone was completely without stress. Cheers Eamon.
4 August 2026
Unprompted review
Reply from Vodafone Ireland - Swords
Hi Robert,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
What a positive experience-great…
What a positive experience-great information and unlimited support, especially by Sarah. I will certainly be back to change all my phone and internet accounts to Vodafone, Swords
4 August 2026
Unprompted review
Reply from Vodafone Ireland - Swords
Hi Noel,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Dale was exceptional and super helpfull.
2 August 2026
Unprompted review
Reply from Vodafone Ireland - Swords
Hi Marcia,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Dale did wonderful job helping 3 jet…
Dale did wonderful job helping 3 jet lagged Canadians get set up for their week away from home. Quick, knowledgeable and friendly
2 August 2026
Unprompted review
Reply from Vodafone Ireland - Swords
Hi Mike,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Dale and the Canadians
Dale helped the three of us fresh off the plane with our e sims. He explained the whole process to us and showed us how to switch back and forth to our Canadian sim.
He was a great first experience with Irish customer service. He was friendly, approachable, and fun.
Can’t say énough good about him.
2 August 2026
Unprompted review
Reply from Vodafone Ireland - Swords
Hello,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Reply from Vodafone Ireland - Swords
Hi Pete,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
I was dealing with a lovely lady named…
I was dealing with a lovely lady named Tracy. She was great help and made the whole process amazing.
11 July 2026
Unprompted review
Reply from Vodafone Ireland - Swords
Hi Sean,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Great service
Everything went smoothly with Pawel, he explained everything well. Great service
11 July 2026
Unprompted review
Reply from Vodafone Ireland - Swords
Hello,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Customer Service
Dale and Killian in the Swords branch were very helpful
9 July 2026
Unprompted review
Reply from Vodafone Ireland - Swords
Hi Joyce,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
10/10 for Dale and customer service
Visited the store today in need of a new phone, transfer of data and guidance on transferring a work number, over to a personal one. Dale was excellent. Patient, friendly and professional. I was hugely impressed. Would definitely recommend. 10/10 for customer service!
4 July 2026
Unprompted review
Reply from Vodafone Ireland - Swords
Hello,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Tracy looked after us in Swords…
Tracy looked after us in Swords Pavillion, exceptional customer service she was brilliant to deal with us and could not have been nicer - brilliant service from Vodafone
4 July 2026
Unprompted review
Reply from Vodafone Ireland - Swords
Hi Mick,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Tim is a true gentleman
Tim is a true gentleman, knows his stuff and it was a pleasure working with him.
2 July 2026
Unprompted review
Reply from Vodafone Ireland - Swords
Hi Mario,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Eamonn was so helpful!
Eamonn was so helpful. I had so many questions and genuinely nothing was too much trouble
Seamless experience
Thank you
22 June 2026
Unprompted review
Reply from Vodafone Ireland - Swords
Hello,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Eamonn was fantastic and patient woke…
Eamonn was fantastic and patient while sorting my mobile phone issue our for me. I would highly recommend Vodafone in the Pavillions
18 June 2026
Unprompted review
Reply from Vodafone Ireland - Swords
Hi Sandy,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
A very helpful man called TIM dealt…
A very helpful man called TIM dealt with me. Nothing was a problem for him
17 June 2026
Unprompted review
Reply from Vodafone Ireland - Swords
Hi Barbara,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Absolutely lovely store with a great…
Absolutely lovely store with a great atmosphere. Rachel looked after my SIM port and she couldn't have been more friendly and accomodating. There was a Samsung rep in store that answered all questions and helped me transfer my data.
13 June 2026
Unprompted review
Reply from Vodafone Ireland - Swords
Hi Ryan,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
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