Needed items urgently so paid for next day delivery. Item didnt arrive, Arrived day after so as far as im concerned i was in my right to ask for a refund of the next day delivery charge. Phoned and go... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Purchased a Patton SN4112 SmartNode 2 Port Analogue Gateway from Voipon. Unfortunately we didn't need it after a change of telephone system. These things happen. Returned the unit for credit within a... See more
Ordered 2N intercom system. Image on Voipon website shows model with keypad. Box item shipped in shows model with keypad. Actual unit received has no keypad. After querying this (which they had to... See more
Company replied
Shocking experience. The delivery was due on the 6/11/17. No delivery and now the courier suggests "Carded at 14:22". Office was staffed all day and CCTV shows NO visits by any courier between 1... See more
Company details
Information provided by various external sources
Phone systems, IP phones and VoIP Equipment for deployment of any kind of VoIP system. VoIPon is a leading VoIP solutions provider - supplying all things VoIP. VoIP and Asterisk hardware including IP phones, cards, gateways & more.
Contact info
United Kingdom
- www.voipon.co.uk
1.8
Poor
115 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 33% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
GREAT !!
I have used VoIPon a few times now and they have always been great. They have a great range of IP Phones which is good for us as always needing more phones or upgrading for ourselves and our clients. Staff always really nice and helpful, definitely recommend
13 February 2012
Unprompted review
Excellent service
Good prices - delivered on time.
Would recommend for anything VoIP related!
11 February 2012
Unprompted review
Highly recommended
I have been buying from VoIPon for a couple of years now and have never been let down. Staff have always been available to answer any questions . Can always be trusted to deliver on time!
Highly recommended.
24 January 2012
Unprompted review
Excellent service and Support
Item arrived next day after installaing a fault was discoverd and the item was replaced next day at zero cost to us.
23 January 2012
Unprompted review
Top shop
Placed my order on Friday on a sat delivery, arrived on time.
My new Yealink phone works a treat.
These guys come highly recommended.
19 January 2012
Unprompted review
comprehensive range and good service
Pro's:
Excellent range
Keen prices
Knowledgeable staff
Quick delivery (in most instances)
Con's:
One order i placed at about 4.15pm did not ship until the next day, much to my dismay. This was half my fault as the web site does list the cut off time.
Definately will buy again.
18 January 2012
Unprompted review
Never let me down
I have always found Voipon a reliable company as they have a wide range of products and have never let me down. If I've ever had trouble with anything it has been resolved quickly and professionally.
13 January 2012
Unprompted review
Brilliant company
I've been using Voipon for years and have had nothing but excellent help and sales advice from their pre-sales team. If something has gone wrong with hardware (which is rare) their tech-support guys have been fantastic too. This is why I will continue to use them and recommend them to others.
10 October 2011
Unprompted review
Awesome range, good service
We've been buying from VoIPon for years - phones, PBXs, call credit - it's always been good. Like any big firm, there are blips from time to time - but they've always resolved them well.
We're a reseller, get good deals & service - so would recommend them on this basis.
7 October 2011
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.