Voippbxexpress Reviews 

67
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

If you need a phone system, use Voippbxexpress! Scott and his team are top-notch and a pleasure to do business with. We started out as a relatively small office, but have grown significan... See more

Rated 4 out of 5 stars

Jacob and Connor have been great to deal with. I would have rated the company 5 stars except several times I called and wasn't able talk to someone (even a support person) immediately on any phone nu... See more

Rated 4 out of 5 stars

Working with VoIP PBX Express is terrific. They were very quick to get the unit shipped out to us and very responsive with questions. We did have one hiccup that was the result of a miscommunication w... See more

Rated 5 out of 5 stars

Jacob helped us enable 2 telephone ports on our 4-line switch. He explained everything he was doing clearly and concisely, as well as assisted in testing each line one by one to ensure they were all w... See more

Company details

  1. Phone and internet services
  2. Internet Service Provider

Information provided by various external sources

VoIP PBX Express is a company that was born out of the notion that there is a better way for Small Business Owners to buy and maintain Phone Systems and IT Network Infrastructure.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

67 reviews

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4.6

All reviews

(67)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Great system and friendly customer service.

Our experience with Voippbxexpress has been great. The equipment arrived on time and the friendly staff worked with us to port over our existing phone number.

Once the port was scheduled, we set up the equipment as laid out in the instructions. The final setup was completed over the phone. The tech support staff were very helpful and friendly.

We had one follow-up call to make some configuration changes for our staff, and have been fully operational ever since. The system works great. If you've ever used a Cisco phone system, you'll feel right at home.

25 July 2018
Unprompted review
Rated 5 out of 5 stars

Fantastic Service and Support

Fantastic Service and Support. Scot and his team go above and beyond to make sure that we are taken care of and I can not praise them enough. Recommended to anyone!

24 July 2018
Unprompted review
Rated 5 out of 5 stars

Two systems worked good.

We bought two IP-phone systems, one has been running for three years, the other one two years, both work good. Client help during initial setup was helpful. One tip: Change the default password to strengthen the security.

24 July 2018
Unprompted review
Rated 2 out of 5 stars

To start with got a new system for a…

To start with got a new system for a bussiness from a month we had 3 bad phones,they said they would mail a box to return them nothing was ever mailed it's been 5 months,when asking for help it's 120 an hour because the system isn't perfect it has hiccups but we have to pay for it everyone it goes down I've had this system go down at least 5 times in the last 4 months.

24 July 2018
Unprompted review
Rated 5 out of 5 stars

Great people and great service.

Great people and great service.
VOIPPBxExpress was able to replace our aging (and failing) phone system for a fraction of other solutions. The implementation went well and the on-going support is top-shelf.

31 January 2018
Unprompted review
Rated 5 out of 5 stars

Great group of people that have always …

Great group of people that have always been there with any questions we may have had. From initial purchase inquiry to installation and setup they have been great and always willing to help with any questions. Highly recommend for all you voip needs.

16 January 2018
Unprompted review
Rated 5 out of 5 stars

Voippbxexpress is a great company to …

Voippbxexpress is a great company to work with. I wanted to give my company a VOIP system without paying the ridiculous prices associated with it and Voippbxexpress was the perfect fit. Staff is very friendly and knowledgeable.Kimber took great care of us when setting up our system. She even help with our voice provider to make the transition easy as possible. i would definitely recommend to all. Thanks for all your help Voippbxexpress you all are great.

6 April 2017
Unprompted review
Rated 5 out of 5 stars

Voippbxexpress to the rescue!

I called Scot several months ago when I was researching VOIP phone systems and Scot was very pleasant and professional. He took the time to explain to me the system and even offered me a visit to his office to see the phones in action. I was going back and forth with the decision between a Costco system by Intermedia and a Cisco system from Scot's company. I ended going with Costco because they offered free financing so the cash out of pocket was less. What a mistake. From the first day we had problems which continued for months until I couldn't take it any longer. I reached out to Scot again and visited his office in Kent. The entire team is awesome, they're responsive, professional and they have the best product. I'm 100% satisfied with both the product and the company selling and supporting it. I would gladly recommend Voippbx Express to anyone looking for the best equipment at the best price, you won't be disappointed.

24 July 2014
Unprompted review
Rated 5 out of 5 stars

Friendly, knowledgeable, speedy

We had been shopping for a phone vendor for several weeks, and met numerous companies and phone system sales personnel. Other companies in the South Florida market offered acceptable prices, but their level of service, product knowledge, and follow up or response was very poor. The last thing we wanted for our growing company was poor product service and follow up.
As I found VoipPBXExpress, I contacted them and had a good technical discussion, they provided a clear picture of what products I was going to receive, and in great detail told me the implementation work. Prices were very reasonable as well.
As we proceeded with the order, we were surprised with the professionalism and speed on the implementation of our new Cisco telephone system.
Employees were very happy, and left notes on my desk thanking me for their new phones. So far, we're very pleased with the quality of these phones, the service follow ups, and the communication between our two companies and our network technician. I highly recommend them based on their sales and product knowledge, and their exceptional customer service. We've already ordered more phones as our company continues to grow and adding them takes literally minutes to activate.

23 July 2014
Unprompted review
Rated 5 out of 5 stars

Excellent

Scott and staff are very professional. Scott and Jane are detail oriented . Scott provided excellent customer service delivering product on time.

23 July 2014
Unprompted review

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