Voogmechic Reviews 

232
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the fine jewelry, noting that the stones possess a brilliant, durable, and truly stunning sparkle. Reviewers often mention that customer service representatives are extremely helpful, professional, friendly, and consistently quick to resolve any questions or sizing issues. However, some reviewers were not happy with long shipping times and occasional delivery delays when ordering merchandise online. A few other people also felt that the return process was difficult, mentioning problems obtaining refunds for defective items and experiencing poor customer support.

What people talk about most

Product

Customers consistently note positive experiences with product, often highlighting the stunning sparkle and... See more

Quality

Reviewers mention positive feedback about quality, frequently expressing deep satisfaction with the stunning... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the team for being quick,... See more

Order

People report ambiguous experiences with order, as many reviewers highlight fast shipping, helpful... See more

Delivery service

Customers had ambiguous experiences with delivery service, noting that shipping times can sometimes be quite... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Fantastic earrings. Great quality and super sparkly. Product 5 stars overall rating 4 because they did take a while to be delivered.

Rated 5 out of 5 stars

I bought a ring from Voogmechic for my daughter's birthday and to say i delighted is an understatement, I am absolutely thrilled. The delivery was speedy, the ring is beautiful, the stone is a stu... See more

Rated 5 out of 5 stars

I have purchased multiple items from them and never had any issues! They communicate well, are professional and friendly. Tracking updates provided and never had issues. Their jewelery is of high... See more

Company replied

Rated 5 out of 5 stars

I recently purchased a moissanite diamond cross pendant and am highly impressed by its superior quality and beauty. The sparkle of the diamonds is stunning. I recommend this site to anyone looking for... See more

Company replied


Company details

  1. Costume Jewellery Shop
  2. also in
  3. Jewellery shop

Written by the company

At VOOGME, our commitment is crystal clear: to deliver exceptional, high-quality jewelry at the right price. Our journey is inspired by passion, a love for conscientious moissanite jewelry, and the belief that elegance should be within everyone's reach.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

232 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 8% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.3

All reviews

(232)

89 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love love love

I have gotten two pieces from voogmechic now and I am in love with both
They are exactly what I wanted and the customer service I have received has been so helpful and efficient
I needed a change of size no problem
Any questions before ordering answered so quick
Even deliver I thought would take a long time was just standard
10/10 highly recommend
I will definitely be getting more pieces in the future myself

10 February 2026
Unprompted review
Rated 5 out of 5 stars

I have bought at least 12 rings from…

I have bought at least 12 rings from Voogmechic for myself and for close friends. The rings are durable, waterproof but most of all look like real diamonds. I always get compliments on the sparkle and the craftmanship. I have been purchasing from Voogmechic for 2 years and I recommend them to everyone. Competitive pricing, amazing discounts, excellent quality, communication and postage speed. Voogmechic has really changed how I view investing thousands and thousands of dollars on diamonds and even lab grown diamonds when I can have the same thing for little over $100 when there is a discount.

9 March 2026
Unprompted review
Rated 5 out of 5 stars

I ordered some diamond earrings and…

I ordered some diamond earrings and they are beautiful! They sparkle like nothing else! One very happy customer and will most certainly order again. The quality of the items are 100%, can’t fault them for anything! Love!

13 February 2026
Unprompted review
Rated 5 out of 5 stars

I love this company

I love this company, I received my ring and it is beautiful. I had no issues and shipping was fast. The quality of the ring is top notch, I will order again soon!

26 February 2026
Unprompted review
Rated 5 out of 5 stars

The quality of the multiple pair of…

The quality of the multiple pair of earrings I've bought is superb! I've never been disappointed!
I will continue to purchase from them with the knowledge that they continue to look after me, the customer, long after the sale.
My very first online review EVER!

4 March 2026
Unprompted review
Rated 1 out of 5 stars

Terrible !!

Terrible !!! Scam website!! Do not order. I placed order for a gift almost 1k. It said 2 weeks delivery. It’s been over 8. I still never received I’ve emailed. Still no credit. BEWARE

1 January 2026
Unprompted review
Rated 4 out of 5 stars

Order 4900229285 Updated

Placed Order 4900229285 on January 17th for the Nadine Square Wrap Moissanite Hoop Earrings for vacation. The estimated shipping on the order was 12-20 days. The earrings arrived within the estimated timeframe.

I was so excited to wear my new earrings. I went out to breakfast on 2/6 and lost 1 earring within 2 hrs of wearing them. Luckily, the restaurant found the earring in the chair cushions, so I immediately reached out Voogmechic customer service 2/9 regarding the earring’s loose clasp. I was informed that silver is a soft material, and it was not a quality issue. I was shocked by the response considering I other silver pieces with years of durability.

On 2/10, Voogemechic sent me instructions to fix the clasp myself.

On 2/12, I made a second request for a refund, and tha’ts when customer service stopped responding.

UPDATE: on 2/27/26, Voogemechic, contacted me and offered to replace the earrings. I received the new earrings on 3/12/26. The earrings are beautiful and the clasps are secure. I am quite satisfied with the outcome.

7 February 2026
Unprompted review
Rated 5 out of 5 stars

Customer Support was terrific

Customer Support was terrific, they kept me informed each time I had a query. I’ve received my order and absolutely love it. I only wish that the maisonette stones were larger on the earrings and ring that I ordered. Nonetheless it’s beautiful

13 February 2026
Unprompted review
Rated 5 out of 5 stars

I purchased three pairs of earrings and…

I recently purchased three pairs of earrings and although there was a delay in receiving my order, the wait was absolutely worthwhile. Each pair is stunning, showcasing exceptional craftsmanship and beauty. I highly recommend this company for anyone looking to elevate their jewelry collection.

12 February 2026
Unprompted review
Rated 5 out of 5 stars

Very Beautiful Jewelry

I am very happy with my purchase. The ring I received is elegant, substantial and very beautiful! I am impressed with the quality of the ring and the dazzle of the 3-carat stone. Customer service was responsive and helpful. Order tracking was a plus.

12 February 2026
Unprompted review
Rated 1 out of 5 stars

The item that I ordered was defective

The item that I ordered was defective, Stones fell out a few days after I received it, and the company would not refund my money! They kept jerking me around trying to get me to order another piece from them. When I told them I did not want to order anything else they sent some document stating that even though my item was reported well within the time frame designated they still would not refund the money. The shipping time was extremely long, even though I paid for expedited shipping. They always claim that they are manufactured per order but anyone with half a brain knows that's not the case. Now I am waiting for a replacement piece and it's already been almost a month. I would recommend not purchasing anything from this company

2 January 2026
Unprompted review
Rated 5 out of 5 stars

The ring is stunning

The ring is stunning. Im am very very pleased. The sparkle and fire in the moisanite is so beautiful and next to the blue saffire is absolutley stunning. I am more very excited to wear this ring as I got many compliments. Just Beautiful!!

30 January 2026
Unprompted review
Rated 5 out of 5 stars

Quality jewellery with outstanding customer service

I have now bought 4 rings and a bracelet from Voogme and I have to say I am delighted by the quality of each piece, so far. The delivery time is worth the wait in my opinion. The pieces I have bought attract compliments from people whenever I wear them.
Voogme’s customer service is second to none. They are extremely helpful and responsive, and most importantly (for me) they are human!
I have no doubt that I shall buy more in the future.

5 February 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful ring

Beautiful ring. Well made. Quality jewelery. Came beautifully packaged with Moissointe certificate of authenticity as Well. Highly recommend.

5 January 2026
Unprompted review

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