Very professional company, their patience and thorough servicing/purchasing suggestions are second to none. Ronnel is the man he’s very knowledgeable, truly informative and as thorough as you could... See more
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VoroMotors is not your average PEV (electric scooter/electric dirt bike) company. We’re the only brand in the game with real 24/7 live chat and a 7-day phone line where humans answer. What you see online is what you get—no fluff. We have offices in LA, NY, Hawaii, and Australia (this profile is for the US only). Every review you write helps us improve. We read them daily. Mention an employee by name—they earn performance points when you do. Got a complaint? No problem. We embrace criticism, just add context. Did you contact support? Did you buy from us or used? Want help? Drop your name or order number so we can actually assist. Keep it real, keep it useful.
14350 Arminta Street, 91402, Panorama City, United States
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Replied to 22% of negative reviews
Typically replies within 1 week
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Ronnel was great and customer service was great! There was a minor shipping issue that was resolved very rapidly. Ronnel is punctual and persistent to solve issues.
Ronnel, was a pleasure to work with. He answered all my questions it was a pleasure to speak with. This is my second bike with Voro Motors
I have the Altis Sigma and just purchased the Delta for my daughter.
Ronnel was of great help. He was quick and very knowledgeable
Mike took good care of me. He explained everything to me. Tell me what's his speck when it was gonna be ship. Great customer service.I even bought an extra charger cause he's such a good salesman.Thank you voro motors
Mike Angelo helped out and saved my day so I could get back on the road. Thanks again
I had a charging issue with my Emove cruiser. Mike guided me on what to change to fix it. Great customer service
Amazing support by the Voro team Vel, Ronnel, and Elle took care of any issues I came across and made sure I was riding in no time!
I enjoyed my scooter very much and Jim was very helpful as we had an issue with the carrier which left me without the scooter for over a month but thanks to Jim and his team they were able to fix it and get it on track! Thanks guys!
Awesome set of guys I'm a little difficult to deal with at times but these guys had the patience and they delivered an awesome product I definitely look forward to doing more business
Jenkin was great! he gave a free discount, he deserves a raise!
I had great experience working with the Voro Motors team. Ronnel & Elle were fantastic and answered all my questions and were quick to respond. 10/10 customer service and fast shipping. Would definitely buy from Voro Motors again!
It is always a pleasure working with the team at VoroMotors. I recently purchased the emove roadrunner V3 Dan was so helpful in answering all my questions and making the process so smooth. I'm excited, I purchased the cruiser s 3 years ago to commute to work and now me and my wife can cruise together on our days off!!! Dan I can't thank you enough!
I needed to speak to someone before purchasing the E Ride Pro SS 3.0. I used the online chat and was immediately connected with Ronnel D. It was very nice to chat with a real human. Ronnel was very knowledgeable and quick to respond. He answered all my questions and I was able to complete my purchase in just a few minutes. I would definitely recommend using VoroMotors online chat for all your customer service needs!
Dan assisted me today in my purchase of my Emove cruiser v2 ! He was extremely helpful and knowledgeable and I can highly recommend him to anyone. He should get 10 stars. In my opinion. I really appreciate great customer service and that’s what I got. Really looking forward to getting my scooter going. Thank you again for your great service today.
the team did great helping me solve my tire issues, thanks to Jim for helping me all the way through
Mike answered all my questions,very polite,and made the process ez.
Mike was very professional in helping me place my order, he took time to go over details of my order. Thanks Mike for your professionalism.
I ordered a Surron Ultra Bee reserve spot for when they came in. Wasn’t sure how long is was gonna take. so Ivreached out the the instagram. Ronnel responded to me and was the absolute best. He responded extremely fast and gave me valid information. He even gave me priority for getting my package shipped out. Bridget and Vel were also very helpful. Best customer service ever.
Mr. Ronnel is a professional, he listen actively, and knows how to point me in the right direction to resolve my problem. He is quick and efficient. I am please to highly recommend him for his quality service.
Next time I will chat I will ask for him.
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