We have just dealt with Thomas Gay from…
We have just dealt with Thomas Gay from Vospers Cupra in Exeter.
He is a true professional.
The whole sales experience was a pleasure and I would recommend him 100%
19 January 2024
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
- Car dealer
- Car Body Parts Supplier
- Car Body Shop
- Car accessories shop
- Car Equipment Accessories Store
- Used car dealer
Written by the company
Vospers CUPRA Exeter - based at our Matford location in Exeter, with a brand new state-of-the-art CUPRA showroom which is easy to reach for drivers, by public transport, or on foot. Our CUPRA team offer both brand new CUPRA cars and used CUPRA cars for sale, plus our Aftersales team are on hand to provide CUPRA Servicing for existing CUPRA owners, whether you bought your car from Vospers CUPRA or another dealer.
Contact info
Vospers CUPRA Exeter, Matford Way, EX2 8FN, Exeter, England, United Kingdom
- 01392 285566
3.5
Average
2 reviews
Replied to 91% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Unacceptable customer service
I took delivery of a lease Cupra Formentor (not supplied by Vospers) and then contacted Vospers Cupra Exeter to arrange a service plan. They were extremely unhelpful and, even after getting Cupra and my lease company involved, I was unable to put a service plan in place.
Vospers had no management to talk to and three weeks after putting in a complaint (and getting Cupra involved further) Vospers have still not even had the courtesy to reply.
Vospers may be ok for other brands but I would stay well clear of them for Cupra unless you are happy to deal with the one man and a dog that they seem to have as staff.
9 August 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.