Vospers - Mazda TruroReviews 

47
TrustScore 5 out of 5

4.8

Vospers, MazdaTreliske Industrial Estate, Oak Lane, TR1 3LP Truro, Cornwall, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Matt was helpful, friendly and polite through the whole process. He kept us up to date with timely and informative emails. I would definitely recommend Matt to anyone looking to buy a Mazda at Vospe... See more

Company replied

Rated 4 out of 5 stars

I would have given 5 stars but my request for a loan car through the contact centre was not passed to the dealership. After some waiting and hard work by the dealership a car was found. The service... See more

Rated 5 out of 5 stars

Nothing less than I expected from a reputable Mazda dealership. So much more than I had hoped for. Matt Hicks from the initial contact after paying my deposit to taking the car away was so profession... See more

Company replied

Rated 4 out of 5 stars

Good service all round from excellent reception staff. Despite the grim weather Vospers even washed the car!! As usual, the paperwork is so unfathomable that Alan Turing would need to invent a mach... See more


Company details

  1. Car dealer
  2. Car Body Parts Supplier
  3. Car Body Shop
  4. Car accessories shop
  5. Car Equipment Accessories Store
  6. Used car dealer

About Vospers - Mazda Truro

Written by the company

About Vospers
Vospers means motoring in the South West. Whether you're looking to buy a new or used car, van or pickup, lease a vehicle on the Motability Scheme, get your vehicle serviced or MOT'd, or purchase parts for a range of makes and models, Vospers is the place to go for Devon & Cornwall. With several franchise brands including Ford, Peugeot, Renault, Dacia, Nissan, Fiat, Mazda, SEAT, Jeep, Alfa Romeo and Abarth.

Contact info

  • Vospers, MazdaTreliske Industrial Estate, Oak Lane, TR1 3LP, Truro, Cornwall, United Kingdom

  • 01872 226207

4.8

Excellent

TrustScore 5 out of 5

47 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 93% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(47)

279 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super little car - Mazda2. Matt was great!

Matt was helpful, friendly and polite through the whole process. He kept us up to date with timely and informative emails. I would definitely recommend Matt to anyone looking to buy a Mazda at Vospers.

14 March 2026
Unprompted review
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Reply from Vospers - Mazda Truro

Good afternoon, Thank you for your great review on your experience with Matt at our Truro branch. We are pleased to hear Matt ensured a smooth and efficient process for the purchase of your new vehicle. We are glad to hear you are enjoying your new vehicle.

Rated 5 out of 5 stars

Nothing less than I expected from a…

Nothing less than I expected from a reputable Mazda dealership. So much more than I had hoped for. Matt Hicks from the initial contact after paying my deposit to taking the car away was so professional and informative. Nothing was too much trouble for him. The deal with Vospers was better than I expected and the service was way beyond what I expected.
It was well worth the 700mile round trip, one which I would have no hesitation in doing again for my next car.

7 October 2025
Unprompted review
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Reply from Vospers - Mazda Truro

Hi Eryl, we look forward to your next visit! Thank you for letting us know how everything went, we really appreciate it. We're so pleased Matt was able to you with the Mazda purchase and hope you are enjoying it! Many thanks.

Rated 5 out of 5 stars

Staff are generally knowledgeable

Staff are generally knowledgeable, friendly

6 September 2024
Unprompted review
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Reply from Vospers - Mazda Truro

Thank you for taking the time to share a review of your positive experience. We appreciate your feedback and comments! We look forward to your next visit. Thank you for choosing Vospers!

Rated 5 out of 5 stars

Vospers of Truro

Vospers of Truro. What a fantastic team! Joe was really friendly and helpful. Nothing was too much trouble for him. A great asset to the company. A stress free experience. Love the new car! Thank you Joe.

3 August 2024
Unprompted review
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Reply from Vospers - Mazda Truro

Thank you for taking the time to share a review of your positive experience. We appreciate your feedback and comments! We look forward to your next visit. Thank you for choosing Vospers!

Rated 5 out of 5 stars

Matt Hicks- Best Motablity Salesman at…

Matt Hicks- Best Motablity Salesman at Truro, Cornwall. Friendly, helpful,very knowledgeable AND listens to us OLDIES.
The cars not bad either lol Really , the Mazda CX5 is great - couldn't wish for a better cAR

2 August 2023
Unprompted review
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Reply from Vospers - Mazda Truro

Thank you for taking the time to share a review of your positive experience. We appreciate your feedback and comments! We will be sure to pass your positive comments to Mat. Thank you for choosing Vospers.

Rated 5 out of 5 stars

Jamie Edwards HERO

The HERO of this week for me was Jamie Edwards, what a star. Long story, short version.....nail in tyre when on holiday in Falmouth, lost locking wheel nut (lost at previous garage!!) so Kwik Fit could not remove the tyre. Drove to Truro and Jamie got the master, removed the nut that needed to be removed and the other 3 just in case it happened again whilst on holiday (replaced with standard for now). For him he thought he was probably just being kind, for me he was a hero as I was so stressed trying to get it all sorted. THANK YOU

26 July 2023
Unprompted review
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Reply from Vospers - Mazda Truro

Thank you for taking the time to leave an exceptional review & Jamie is very happy that he could help you.

Regards
Craig

Rated 5 out of 5 stars

pleasant service…

On our visit to collect the car we wereb served by both Andrew and Matt, both of them were well presented and obviously knew their products very well.

24 June 2023
Unprompted review
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Reply from Vospers - Mazda Truro

Thank you for taking the time to share a review of your positive experience. We appreciate your feedback and comments! We look forward to your next visit. Thank you for choosing Vospers!

Rated 5 out of 5 stars

First Class Service

We have just bought a new car from this company and, can honestly say that, the customer service we received from Mathew Hicks, the Sales Executive, was the best we have ever experienced. He kept us fully informed and updated from start to finish and nothing was too much trouble. Mathew went out of his way to provide videos of our new car as we were unable to travel to Truro at the time. One of the videos provided instructions on how to use the car’s controls and functions and was invaluable to us. He reassured us that he’s always at the end of the phone should we need any further assistance or encounter any problems. We would not hesitate to recommend Vospers in Truro as Mathew certainly went above and beyond. Many thanks again Mathew.
Fraser & Judy

19 June 2023
Unprompted review
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Reply from Vospers - Mazda Truro

Thank you for taking the time to share a review of your positive experience. We appreciate your feedback and comments! We will be sure to pass your positive comments to the team. Thank you for choosing Vospers.

Rated 5 out of 5 stars

Excellent customer service

18 November 2022
Unprompted review
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Reply from Vospers - Mazda Truro

Thank you for taking the time to share a review of your positive experience. We appreciate your feedback and comments! We will be sure to pass your positive comments to the team. Thank you for choosing Vospers.

Rated 5 out of 5 stars

New Car Purchase

Matthew was completely prepared as always. He answered all of our questions and was very professional in his approach as always. Nothing was too much trouble for him. He made sure we knew all about the functionality of the car.

31 October 2022
Unprompted review
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Reply from Vospers - Mazda Truro

Mr & Mrs Martyn, we're happy you found our staff to be so supportive during your experience here at Vospers Mazda Truro. We look forward to your next visit. Thank you for choosing Vospers!

Rated 5 out of 5 stars

Mazda mx5 sports

From rhe test drive to the purchase of my beautiful Mx5 could not fault the service of the team at Vospers Truro and particularly Mathew Hicks for his patience and advice

18 October 2022
Unprompted review
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Reply from Vospers - Mazda Truro

Hi Jill, thank you for taking the time to share a review of your positive experience. We appreciate your feedback and comments and we're really pleased to hear Mathew was able to assist you with your purchase. We look forward to your next visit. Thank you for choosing Vospers!

Rated 5 out of 5 stars

Useless On-line booking system.

Despite the automatic booking system informing me that I had a booking for service on 7th October, I was not expected on my arrival. The Service Advisor had no record of me but he was very accommodating and booked the vehicle in without delay and the service was carried out promptly.

7 October 2022
Unprompted review
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Reply from Vospers - Mazda Truro

Thank you for taking the time to share a review of your positive experience. We appreciate your feedback and comments! Great to hear the team looked after you well and we will look into what happened with the online booking system. We look forward to seeing you on your next visit.

Rated 5 out of 5 stars

We have recently tried several new cars…

We have recently tried several new cars from quite a few dealers. The mazda cx30 ticked all of the boxes but to be sure we returned for a second test drive and the salesman we dealt with was Matthew Hicks. He was extremely professional and at no point pushy. We are delighted

5 September 2022
Unprompted review
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Reply from Vospers - Mazda Truro

We really appreciate your feedback! Enjoy the CX-30 and we look forward to seeing you in the future. Thank you again for your business.

Rated 5 out of 5 stars

We were well looked after by Craig who…

We were well looked after by Craig who provided helpful information both before and during the MOT and service. Everything ran to plan and was efficiently managed. Thank you

6 September 2022
Unprompted review
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Reply from Vospers - Mazda Truro

Hi Gary Anderson, thank you for taking the time to leave a review for us at Vospers Mazda Truro. We're happy we could meet your expectations! We hope to be of service to you again in the future.
Best wishes,
Vospers Mazda Truro

Rated 5 out of 5 stars

I love my first Mazda lots and lots

Good service, polite sales staff, fabulous product

15 July 2022
Unprompted review
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Reply from Vospers - Mazda Truro

Thank you for taking the time to share a review of your positive experience. We appreciate your feedback and comments!

Rated 5 out of 5 stars

As a returning customer to Vospers I…

As a returning customer to Vospers I again received the usual excellent service from Simon and Matt. The car is lovely and exactly what we wanted. Many thanks. Andy.

11 July 2022
Unprompted review
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Reply from Vospers - Mazda Truro

Thank you for taking the time to share a review of your positive experience. We appreciate your feedback and comments!

Rated 5 out of 5 stars

Super nice friendly and helpful guys

Super nice friendly and helpful guys! Thanks Simon & Matt. Really pleased with my car - drives like a dream.

19 June 2022
Unprompted review
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Reply from Vospers - Mazda Truro

Thank you for taking the time to share a review of your positive experience. We appreciate your feedback and comments! We will be sure to pass your positive comments to the team. Thank you for choosing Vospers.

Rated 4 out of 5 stars

Very thorough....

Very thorough if a little slow.
Staff are pleasant and courteous.

31 May 2022
Unprompted review
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Reply from Vospers - Mazda Truro

We really appreciate your feedback! We look forward to your next visit. Thank you for choosing Vospers!

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