My adviser Jason Fisher who is with Sandringham Financial Services is always there to support and advise me on my investments. He has been very helpful and patience with me during the past couple of... See more
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Simple, easy to use people finder site with a decent amount of information on each. My only very slight criticism is that virtually all independant financial advisers are rated 4.7 to 5 stars.... See more
Company replied
i HAVE BEEN USING VOUCHED FOR NOW FOR A YEAR AND I FIND THE QUESTIONS AND PROCESS USER FRIENDLY FOR MY CLIENTS AND IT ALSO IDENTIFIES SALES OPPORTUNITES AS WELL AS ANY WEAK POINTS IN EITHER ADVICE OR... See more
We have been using VouchedFor as a business for just over 18 months now. Both our Account Manager Serena and Aldo who works as part of the customer service team are brilliant. Queries are answered pro... See more
Company details
Written by the company
We help anyone looking for financial or legal advice to find the right professional for their needs. All financial advisers, accountants and legal advisers on VouchedFor are reviewed by their clients and consistently vetted and monitored.
Contact info
Vouchedfor, 8 Waldegrave Road, TW11 8HT, Teddington, United Kingdom
- 0207 0606171
- www.vouchedfor.co.uk
4.6
Excellent
1k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from VouchedFor
Thank you so much for taking the time to leave us feedback Julian. We're delighted you found our follow-up service helpful.
Did what it said on the tin
Did what it said on the tin - more or less... a bit clunky with finding someone who could deal with two different specialisms, but we got there in the end.
13 January 2025
Unprompted review
Reply from VouchedFor
Many thanks for your feedback Mr Wiltshire. I'm glad you had a good experience. Though we will look at how to improve the journey you went through.
Knowledgeable and helpful
Incredibly helpful, informative initial session
14 January 2025
Unprompted review
Reply from VouchedFor
Many thanks for your feedback. We're delighted you had a good experience.
A great portal to review available IFAs…
A great portal to review available IFAs without the minefield of a google search! Enabled me to clearly shortlist and make contact with someone based on my needs.
3 January 2025
Unprompted review
Reply from VouchedFor
Many thanks for your feedback Susan. We're delighted to have helped.
Professional proficient and nice people
I was asking for help about my private pension, but the nice woman I spoke to guided me to the appropriate people who specialise in my type pension,
27 December 2024
Unprompted review
Reply from VouchedFor
Many thanks for your feedback Mel. We're very pleased you had a good experience with Lerato.
Absolutely amazing service from Ben I…
Absolutely amazing service from Ben I would highly recommend Ben and I will be using Ben in the future.
20 December 2024
Unprompted review
Reply from VouchedFor
Many thanks for the feedback Tina. We're delighted you had a good experience with Ben. All the best with your future plans.
Learned an awful lot about my financial…
Learned an awful lot about my financial situation and how to take it to the level. Brilliant free service.
10 December 2024
Unprompted review
Reply from VouchedFor
Thank you so much for taking the time to leave us feedback. We really appreciate it. And we're delighted you had a good experience. Best of luck with your future plans.
Excellent, infomative and a must do for everyone
I had my initial meeting this morning with Chris Bucknall. I needed a very focussed discussion about the plans I was putting into effect for my early retirement and that is precisely what I received. The advice was thorough and helped me feel more confident in my decision making and the tax implications.
16 December 2024
Unprompted review
Reply from VouchedFor
Thank you so much for taking the time to leave feedback Cordella. We're delighted you've had a good experience with Chris. All the best with your future plans.
I had my first meeting with Vikram and…
I had my first meeting with Vikram and had a great meeting.
Excellent communication, great listening and understanding.
Very informative and supportive.
I felt very reassured.
25 November 2024
Unprompted review
Reply from VouchedFor
Many thanks for your feedback Mary. We're very glad that Vikram was able to help.
Reply from VouchedFor
Many thanks for taking the time to leave us feedback Bahadur. We're delighted you had a good experience.
I needed to get a pension set up
I needed to get a pension and future investment account set up and really wasn't sure where to start. This website totally sorted me out by putting me in touch with the expert advice I needed. Made the whole thing much less daunting
20 November 2024
Unprompted review
Reply from VouchedFor
Thank you so much for taking the time to leave us feedback Gavin and for your kind words. This stuff can be very complicated and we're delighted to have played a part in helping you access expert advice.
Couldn't be happier.
Fast response to initial enquiry and provided a list of local financial advisors. Were helpful throughout the process and concerned about the progress of my query. Well organised and efficient site. Would highly recommend.
23 November 2024
Unprompted review
Reply from VouchedFor
Thank you so much for your kind words William. They mean a lot to us all. We are delighted you had a good experience.
Very helpful and easy to access help
Very helpful and easy to access help
15 November 2024
Unprompted review
Reply from VouchedFor
Thank you so much for your feedback. We're delighted to have played a part in helping you access the help you needed.
Good experience
Liked that we had name of a local financial adviser quickly and came to our home, at a date and time convenient to us.
12 November 2024
Unprompted review
Reply from VouchedFor
Thank you for your feedback Susan, it is much appreciated. We're delighted to have helped you find an adviser.
It's a really well structured site
It's a really well structured site, which carefully guides you to find the right person to help you with your needs and then continues to help you through the process of engaging with the right person / people.
12 November 2024
Unprompted review
Reply from VouchedFor
Thank you so much for taking the time to leave us feedback Caroline. We're really pleased that you had a good experience with our site and follow-up process. All the best with your future plans.
Vouched for seems like a solid scheme. But
Vouched for seems like a solid scheme to locate and identify a suitable IFA. Seems limited in that they offered only one option.
That option was just not particular polite and seemed to want to get his Friday over with as soon as possible.
This makes things cleaners for me.
8 November 2024
Unprompted review
Reply from VouchedFor
Thank you for leaving us feedback Mr Weeks. We are disappointed to read that you didn't have a good experience with one of the advisers listed on our site. The team has been in touch to offer you alternatives and we have also spoken with the adviser to share this feedback and let them know they will be removed from the service if we receive any similar feedback in future. Above all, we hope that you have found the help that you need and would be delighted to help further with that at any point, if we can.
Will Smith was of great help without…
Will Smith was of great help without being pushy. Even when he had nothing to gain from giving me advice he helped me a lot. Nice to still have people out there who give great service without always having an agenda. Thanks
6 November 2024
Unprompted review
Reply from VouchedFor
Many thanks for taking the time to leave us feedback.
We're delighted you had a good experience with Will.
Poacher turned Gamekeeper
VouchedFor appears to be set up for corporates to invite reviews from their Clients. When entering the site it seems difficult (impossible?) for an individual to leave a review without being invited. This undoubtedly leads to a very positive skew to feedback.
5 November 2024
Unprompted review
Reply from VouchedFor
Hi Charles,
Thank you for taking the time to leave us feedback. It makes for tough reading and we're very sorry to have given you this impression.
Every adviser profile on our site has a clear 'Leave review' button above their client feedback (example - https://www.vouchedfor.co.uk/financial-advisor-ifa/bank/02117-russell-waller). And where we do work with advice firms to invite client feedback centrally, most of them invite all their clients. Any that don't invite all clients systematically appear lower in our search rankings and generate weaker regulatory reports.
This said, we will speak to our product team to explore ways to make the leave review button even clearer.
A couple of key things to consider when comparing us to more mass market review platforms.
Firstly, when people review something like a hotel or restaurant, they have typically had a brief, emotive experience, they loved or hated it and that comes out in the spread of star ratings. However, when someone reviews a financial adviser, typically they have a long-standing relationship with that adviser and typically their feedback is positive.
Secondly, many of the negative reviews you read on mass market reviews sites are left by competitors. Particularly where a company is a large, dominant player in a given market. We have various safeguards in place to ensure that only genuine clients can leave feedback.
If you have had an experience with an adviser on our site we would urge you to leave feedback for them. That is the best way to help others considering working with them.
We hope these comments are helpful. Many thanks again for taking the time to leave us feedback. We take all feedback very seriously and will redouble our efforts to address your points.
Best wishes,
The VouchedFor Team
Inheritance Tax Enquiry
Really easy to use. Filled out details on the website, they put me in touch with a local expert. Meeting arranged and held on schedule. Helped me out loads. Very pleased
18 October 2024
Unprompted review
Reply from VouchedFor
Thank you so much for your feedback. We're delighted you found our service helpful and easy to use.
Tony Pound - superbly professional
Tony Pound is a superbly professional IFA, worth every penny. Sorted my worry-some pension situation (that I didn't really need to worry about, though I didn't know that at the time...) and is an all round lovely chap to boot.
14 October 2024
Unprompted review
Reply from VouchedFor
Many thanks for your feedback Richard, we're very pleased that you had a good experience with Tony.
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