My adviser Jason Fisher who is with Sandringham Financial Services is always there to support and advise me on my investments. He has been very helpful and patience with me during the past couple of... See more
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See what reviewers are saying
Simple, easy to use people finder site with a decent amount of information on each. My only very slight criticism is that virtually all independant financial advisers are rated 4.7 to 5 stars.... See more
Company replied
i HAVE BEEN USING VOUCHED FOR NOW FOR A YEAR AND I FIND THE QUESTIONS AND PROCESS USER FRIENDLY FOR MY CLIENTS AND IT ALSO IDENTIFIES SALES OPPORTUNITES AS WELL AS ANY WEAK POINTS IN EITHER ADVICE OR... See more
We have been using VouchedFor as a business for just over 18 months now. Both our Account Manager Serena and Aldo who works as part of the customer service team are brilliant. Queries are answered pro... See more
Company details
Written by the company
We help anyone looking for financial or legal advice to find the right professional for their needs. All financial advisers, accountants and legal advisers on VouchedFor are reviewed by their clients and consistently vetted and monitored.
Contact info
Vouchedfor, 8 Waldegrave Road, TW11 8HT, Teddington, United Kingdom
- 0207 0606171
- www.vouchedfor.co.uk
4.6
Excellent
1k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from VouchedFor
Hi there,
Thank you for your feedback!
We're really pleased to hear that we've provided a 5 star service for you.
All the best,
The VouchedFor Team
Excellent service
Excellent service, professional, knowledgable, thorough.
Highly recommend
13 July 2023
Unprompted review
Reply from VouchedFor
Hi Claire
Thank you for your kind words about our service!
It's great to see that you'd highly recommend us - we're so pleased that we were able to help.
Best wishes
The VouchedFor Team
Great service
Excellent service to give brief advice on individualised financial advice which allows you to make an informed choice whether or not to proceed with an individual agent. However you can access more than one service for advice. Would definitely recommend to family and friends
15 July 2023
Unprompted review
Reply from VouchedFor
Hi Liz
Thank you for sharing your experience about VouchedFor.
We're really pleased to hear that everything went well and you felt the service was excellent!
Best of luck with your enquiry,
The VouchedFor Team
Great customer service
I was extremely satisfied with the service provided. The call was promptly dealt with and I'd have no hesitation in using this service again.
6 July 2023
Unprompted review
Reply from VouchedFor
Hi Gillian
Thanks so much for sharing your feedback with us!
Really pleased to hear that everything went well.
We look forward to helping you again in the future,
Best regards
The VouchedFor Team
Extremely satisfied with VouchedFor
I was extremely satisfied with the service provided by VouchedFor. I received some great advisor recommendations, one of which I am working with now. I highly recommend using VouchedFor.
10 July 2023
Unprompted review
Reply from VouchedFor
Hi Louis
Thank you for your feedback! We're really pleased to hear that you've had such a great experience using VouchedFor.
We're here if you need us again in the future!
Best wishes
The VouchedFor Team
Extremely quick response
I emailed VouchedFor with a query at 5:30pm yesterday, and by 9:30am today, it was satisfactorily resolved!
5 July 2023
Unprompted review
Reply from VouchedFor
Hi Jan
Thank you for your feedback!
I'm pleased to hear that the team were able to resolve your query so quickly!
If you have any further questions - please do not hesitate to reach out.
Best regards,
Jeyda
Head of Customer Operations
VouchedFor
Great customer service
Ben was a really friendly and helpful advisor and helped me through my query to find a suitable financial advisor. He advised me on how to prepare and what to expect and was extremely useful and easy to talk to. Thank you!
4 July 2023
Unprompted review
Reply from VouchedFor
Hi Jade
Thank you for taking the time to share your review.
We're really pleased to hear that Ben provided such excellent service!
Best of luck with your enquiry and please let us know if you need anything further.
Kind regards,
The VouchedFor Team
I trust them to signpost me to legit…
I trust them to signpost me to legit advisers
27 June 2023
Unprompted review
Reply from VouchedFor
Hi Tim,
Thank you for sharing your feedback!
Best of luck searching for a financial adviser - we're on hand to help if you need us.
Kind regards,
The VouchedFor Team
Very efficient.
3 July 2023
Unprompted review
Reply from VouchedFor
Hi Val,
Thank you for your review.
We're pleased to hear that our service was efficient!
Best regards,
The VouchedFor Team
Helpful and honest guy
Helpful and honest guy, who knew his subject matter, and had a personable nature.
28 June 2023
Unprompted review
Reply from VouchedFor
Hi Graham,
Thank you for taking the time to share your experience.
I'm really pleased to hear that you found someone helpful, personable and honest!
If it was a financial adviser that you spoke to, please do share your feedback on their VouchedFor profile too.
If you spoke to one of the team here, please let me know and I can pass on your brilliant feedback to them directly.
All the best,
Jeyda
Head of Customer Operations
VouchedFor
Amazing treat
The experience was amazing I spoke with Ben and he guided me on everything and he was all the time kind and patient with me. He gave me a incredible treat I can’t thank him enough you are the best Ben
30 June 2023
Unprompted review
Reply from VouchedFor
Hi Javier,
Thank you for reviewing VouchedFor - we're really pleased to hear that Ben provided such excellent customer service for you!
Kind regards,
The VouchedFor Team
Good service and I found the right…
Good service and I found the right person relating Tommy case and Ber local
17 June 2023
Unprompted review
Reply from VouchedFor
Hi Aboli,
Thank you for your review.
We're pleased to see that you've found the right person to help with your enquiry!
Best regards,
The VouchedFor Team
Nice company which will help you in…
Nice company which will help you in getting the financial advice you need.They have loads of professional advicers and they will choose onr based on your enquiry.Happy with the swrvice.
12 June 2023
Unprompted review
Reply from VouchedFor
Hi Marian-Mihai
Thank you for sharing your feedback!
We're really pleased to hear that we've done a great job helping you find a financial adviser.
If you need anything, please let us know!
Best wishes,
The VouchedFor Team
Poor company And shocking customer service
poor company, especially Customer Operations Manager JR services, she was really rude, company is flawed, she didn't help me in my situation at all, was on the phone for like 45 mins with her regarding an investor that I missed an call on to the point she decided to hang up on me because of her meeting which was vastly important it seems and she didn't bother to transfer me to another agent call me back and did pretty much nothing about it but given me another number she wasn't aware if it was working or not. poor service, so be beware of the name if you do ever speak to her as apparently she is the Customer Operations Manager for the company and the Managing Director AW attached who try threaten me with their legal team on this situation that I tried to solve, he's a biggest ceo culk player that is a follower and not a true leader..thanks.
10 February 2023
Unprompted review
Mixed feelings - first adviser rubbish second briiliant
The original recommended adviser never contacted me so can't comment. In that respect it was a one star. However they circulate other advisers who are relevant and one called who was excellent - 5 stars! So not sure how you rate that. It was for my daughters first flat and he has been excellent in holding her hand through the process. His name was David Fairclough of Gordon Blair and I would recommend him
31 May 2023
Unprompted review
Reply from VouchedFor
Hi Tim,
Thank you so much for sharing your experience - it helps us to know what's working well and what isn't working well.
I'm sorry to hear that the first adviser didn't contact you - this is certainly below the standard of service we expect from all advisers on VouchedFor and it's something that our team monitors closely.
Every enquiry through VouchedFor has a follow up call or email from our team to ask whether your adviser has reached out promptly and/or if you need further support. I'm really pleased that the second adviser was able to provide an excellent service.
Please do let me know if you have any questions on how to leave feedback relating to individual advisers on VouchedFor and I'll be happy to help.
Best regards,
Jeyda
Head of Customer Operations
VouchedFor
Professional and Helpful.
I spoke to Ben twice today and he has been extremely helpful in assisting me in finding an IFA thus far.
7 June 2023
Unprompted review
Reply from VouchedFor
Hi Jill
Thank you for sharing your feedback with us.
I'm really pleased that the service was excellent! I've shared your comments with Ben too - it's great to see that he's been so helpful for you.
Best regards,
Jeyda
Head of Customer Operations
VouchedFor
I cannot really fault vouchedFor too…
I cannot really fault vouchedFor too harshly, as they immediately did what they said they would do, and connected me with an advisor. However James (Advisor), didnot get back to me like he said he would, and as a result, I have not recieved the service promised.
19 May 2023
Unprompted review
Reply from VouchedFor
Hi Joanna
Thank you for sharing your feedback.
I'm sorry to hear that an adviser on VouchedFor hadn't been in touch. We monitor this closely so it's really important for us to be aware of situations like this.
If you still need help with your enquiry, I can find another adviser for you. I'll also pop some time in for us to catch up afterwards so you can let me know if any further issues crop up.
Do reach out on 02031110580 if you need anything & I'll be happy to help.
Best regards
Jeyda
Head of Customer Operations
VouchedFor
Reply from VouchedFor
Hi Keith
Thank you for using VouchedFor to find a financial adviser.
We're really pleased that everything went well!
Best of luck with your enquiry from here.
Kind regards
The VouchedFor Team
I was very satisfied with the service…
I was very satisfied with the service provided by VouchedFor. The call handler made extra effort to contact the potential financial advisors when i wasn’t able to get through. The reviews and progiles on the website also helped me with my decision-making
10 May 2023
Unprompted review
Reply from VouchedFor
Hi Mayuri
Thank you for sharing your experience about VouchedFor.
We're so pleased to hear that our Customer Operations Team did a great job with their follow up and that the reviews helped with deciding which adviser to contact.
If you need anything else, please do let us know!
Kind regards
The VouchedFor Team
Gerard was friendly
Gerard was friendly, personable & put me at ease. My situation is quite uniques & I felt he levelled with me well & gave useful, relevant advice. Thank you.
23 May 2023
Unprompted review
Reply from VouchedFor
Hi Bryony
Thank you for taking the time to leave your feedback.
We're so pleased that you found a great adviser through VouchedFor!
Best wishes,
Jeyda
Head of Customer Operations
VouchedFor
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