voxelab3dp.com Reviews 8

Voxelab Aquila D1. Does not work properly at all. Display layout in Spanish and answers in French. Lot of bugs in firmware. No after sales service. Voxelab web page missing. No firmware updates found.

Please, DO NOT BUY !!!!!,

I got an aquila x3 and right out of the box it has not worked i have tried everything from the voxelab people themselves as well as everything online but now i was just told to buy another one because they have tried everything but i was given nothing but the run around just telling me to buy a new everything besides a new frame this company is unprofessional in all type of stuff to do with there product and customer service

It was an ok printer for a while it never really did any good prints though and trying to fix anything on it is a waste of time you can use ender 3 parts to fix it but by the time you do actually get it working you wonder why you didn’t just buy an ender 3

I received a Voxelab Aquila for Christmas and right out of the box the Y Axis stepper motor I'd burned out and the X Axis stop switch failed, the software has grammar errors and crashes constantly and the device crashes when attempting a test print. I emailed customer care December 26th and got one email December 30th and it is now Jan 9th and the support team has completely ghosted me. Do not waste your time on this cheap Chinese made garbage.

I bought my Aquila in January, smooth sailing till last week, contacted customer service. Twice. The first time they blocked me out so I couldn’t respond anymore, the second time they continually walk me in circles. They kept asking for a video and pictures, all of which I’ve sent multiple, all I wanted was them to fulfill the warranty on their printer that they promised.

really disappointed that for a £150 3d printer they class the LCD as consumable (£50-70) invested unwisely in Voxelab.. guaranteed never to use them again lasted 3 months before needing a new LCD.. I have 4 Proxima 6's and they will all be replaced by Elagoo. Avoid or you will regret!

Awful printer. Got it earlier this year. The grey resin they sent was awful. Got it working with some decent resin, but there are pixels marking the screen, which give holes in the print, and the thing glitches about 1cm up, and shifts a layer to random position. Tried to email customer services, but email rejected. appalling

bought my first 3d printer from voxelab. Took me some time to complete the printer assembly, still I managed to finish my very first 3d print model with the help of voxelab support team.