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Company details
Written by the company
VWPFS in een financieringsmaatschappe en biedt automotive producten voor financieren, verzekeren en leasen voor autodealers, wagenparkbeheerders, midden- en klein bedrijf en particulieren.
Contact info
Saturnus 1, 3824 ME, Amersfoort, Netherlands
- Klantenservice@vwpfs.nl
- www.vwpfs.nl
Replied to 96% of negative reviews
Typically replies within 24 hours
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LEASE and Not being helped.
I have a Volkswagen Caddy from VWPS and I have always paid my sum of €278 and some cents. 40 months in to the 60 months contract now never have I said i'm not paying. This one time I had problems with getting paid and I called them up politely asking if It was possible that I paid them next month double for the month that I couldn't pay and the month that comes after. They said 'No aint doing that You will get a fine doing so'. also stating very unpolitely; 'You're now making your problem our problem.' Like why do you even pick up the phone to? To help me NOT with a problem I guess. Thanks for nothing Next lease car will defenitly not be a Volkswagen Or anything that has to do with VWPFS. In 60 months be one month late they will try to almost literally sue your a**.

Reply from Volkswagen Pon Financial Services
No response after accident
If you have an accident with a car of PON, they will not respond. So it wil be very difficult to get your insurance money.

Reply from Volkswagen Pon Financial Services
Were involved with Car Driver Deals…
Were involved with Car Driver Deals scandal. VWPF came to collect my car (not a VW), beginning of July. Left me without a car and the kids in tears. 2 weeks later on my Birthday they sent me a text message asking if I'd like to lease a VW... I'd rather sH!t in my hands and clap.
-Update1- Per the reactive response, presumably from a PR department scanning social media for negative reviews... To clarify I was leasing a Tesla from Car Driver Deals which was owned by Volkswagen PFS. As CDD was not paying Volkswagen PFS, you were quick to collect it, damage limitation you called it, nice! That Tesla has since been sat in a field in Zwolle (I still have access in the App). When VWPFS contacted me to collect the car out of the blue, I was informed there was absolutely nothing you could do for me as I'm not a business customer, I guess just small fry. You stand to lose a lot of money I assume from CDD, so I would be wary doing any business with VWPFS.
-Update2- Thanks, but no thanks Nathalie. If Volkwagen PFS was a person, I would politely suggest to stick that Tesla where the sun doesn't shine.

Reply from Volkswagen Pon Financial Services
ATTENTION THEY ARE THE WORST FINANCIAL…
ATTENTION THEY ARE THE WORST FINANCIAL PARTNER THAT CAN EXIST
The worst mistake of my business life: Having financed 5 vehicles with Volkswagen Financial Services in France
My company PARIS QUERIDO SARL which exists since 1998 was in full growth but the pandemic has affected our tourist transport activities. Everyone is trying with the Government to help companies get through the crisis by granting additional periods of 24 months now But not Volkswagen Financial System
They gave us 3 months of grace without paying the rent (YES THREE MONTHS YOU READ GOOD) and then sent us injunctions to pay or return the vehicles. Despite our offers of extensions with interest payments of course; their choice was different. To destroy the collective efforts to preserve our businesses; We had to comply and return the vehicles to them. Now, not content with having taken away our production tools, they want us to pay the difference within deadlines that are impossible to meet because the pandemic situation is continuing.
I hope that will be judged for what they do and the damage they cause to businesses; to employees; to the government. URSAAF; ultimately taxpayers of France and Europe if they are everywhere the same policy. All their interests is their profits So before contracting with them; look elsewhere and asked what is their policy is in the face of a crisis that might come. They are sullying the name Volkswagen again, which prospered thanks to their modus operandi during the last world war (search in Google) and who also did not care about the damage to our health by cheating on the levels of pollution of vehicles. and the damage caused to our health and that of our children Too bad because the vehicles are of very high quality but their policy is contrary to the ethical values and behaviors expected of an international company MY ADVICE YOU CANNOT PREVENT YOUR FUTURE AS A COMPANY OR PERSONNEL LIFE AND YOU NEED TO BE ABLE TO COUNT WITH AN RELIABLE FINANCIAL PARTNERS IN CASE OF A HARD MOMENTS LIKE THIS PANDEMIC OR ANY OTHER PROBLEM. FLY AWAY FROM THEM LOOK ELSEWHERE. Ricardo BLANCH PARIS QUERIDO SARL

Reply from Volkswagen Pon Financial Services
I have needed to buy a UP
I have needed to buy a UP! for my daughter like a surprise and i got the finances very fast and really well done. Thank you

Reply from Volkswagen Pon Financial Services
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