WackyDot Reviews 

64
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

Probably some of the poorest communication I've ever encountered. Still trying to locate my package ordered 10 days ago. I'll never do business with this place again. I can't seem to contact anybody f... See more

Rated 1 out of 5 stars

Took a chance since they seemed to have good reviews. Bought an Analogix Slimport adapter. Took them two full weeks for the items to be delivered. Received item was a no name adapter (found exact sam... See more

Company replied

Rated 2 out of 5 stars

Company are in Hong Kong but do not disclose this. Everything in sterling to deceive you into thinking it is coming from UK. 6 days to dispatch and further 10 days to arrive. Beware customs charges on... See more

Company details

  1. Mobile Phone Accessory Shop
  2. Electronics store

Information provided by various external sources

We work hard to make our customers happy, by providing low prices and excellent service.


Contact info

1.2

Bad

TrustScore 1 out of 5

64 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.2

All reviews

(64)

3 reviews in the last 12 months

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Rated 4 out of 5 stars

Great Customer Service

Ordered a case a while back for my Galaxy S5, and it had a slight delay in shipping. Reached out to Wacky Dot and they offered me a discount on the case to make it up to me. Appreciate the effort on Wackydot's part to make things right. Overall a great case and because of the great customer service would consider future purchases through wackydot.

23 October 2014
Unprompted review
WackyDot logo

Reply from WackyDot

We are extremely sorry about the slow delivery time on your order. There were a number of delayed cases for Galaxy S5 from early October, which caused issues getting some orders processed. We did put a notice on Facebook and on the Contact Us section on our regarding the stock delays. Sorry an email wasn't sent notifying of the delay. Our normal delivery time is always within 4 to 12 so it is not within our usual service standard at all. Please feel free to contact us regarding a discount or free gift as an apology for this. We will work hard to improve our service in the future, and will make sure every order is delivered within the usual 4 to 12 day delivery period.

Rated 1 out of 5 stars

Bait and switch

Took a chance since they seemed to have good reviews. Bought an Analogix Slimport adapter. Took them two full weeks for the items to be delivered. Received item was a no name adapter (found exact same one on [External Reference] for ~$8, the one I bought at Wackydot was ~$30) Emailed customer supported, got back to me and said they'll check up. Nothing. Emailed again, same thing. Never dealing with this company again.

16 October 2014
Unprompted review
WackyDot logo

Reply from WackyDot

Hello. We are very sorry about this. It was never our intention to send the wrong product. The correct product should have been resent to you. Please double check your spam folder as we will always respond to emails within 24 hours. If you didn't receive any response, please try contacting us again by email or using the contact form on our site. We will make sure to resolve any issue.

Rated 5 out of 5 stars

just unbelievably great

You have a question somebody answers you very quickly and very nicely ,
a great communication it seems that there are nice human beings behind all this please dont change even if you become very succesfull
A greatfull hello from south of France
Sonia

Nb sorry for my strange english

10 October 2014
Unprompted review
WackyDot logo

Reply from WackyDot

Thank you for your support. We will keep working hard to provide great customer service.

Rated 4 out of 5 stars

Great service

Product wasn't the one i was expecting. Emailed wackydot i wasn't happy with the product and it was no problem to get a refund. Within a few days i had my money back. Trustable company with great service

8 October 2014
Unprompted review
WackyDot logo

Reply from WackyDot

Thank you for your support. We will keep working hard to provide great customer service.

Rated 4 out of 5 stars

Great communication

Great communication from this company and a quick service

5 October 2014
Unprompted review
WackyDot logo

Reply from WackyDot

Thank you for your support. We will keep working hard to provide great customer service.

Rated 5 out of 5 stars

Satisfied with buy on WackyDot

I bought Fitbit Flex from WackyDot, but it comes without USB Dongle. I should read that it's not included on item page. But I didn't know I need one to connect it to PC, so didn't check it before buy.

I wrote to support and they replied me quite fast. We figured out everything. Thank you.

It took some time till I got my FitBit Flex. But now I'm happy.

4 October 2014
Unprompted review
Rated 4 out of 5 stars

Slower delivery speed but ok for the price

Ordered a new case for iPhone 6 and it took a little over a week to come. Other than that, no problem with the order.

17 September 2014
Unprompted review
WackyDot logo

Reply from WackyDot

Thank you for your support. We will keep working hard to provide great customer service. We will work at improving the shipping time.

Rated 5 out of 5 stars

Absolutely fantastic company, no jokes, very helpful

I would recommend WackyDot to anyone. The customer service is amazing, and the prices are great and so are the products,
Thanks wackydot for being so helpful :)
Fabian

13 September 2014
Unprompted review
WackyDot logo

Reply from WackyDot

Thank you for your support. We will keep working hard to provide great customer service and products for low prices.

Rated 5 out of 5 stars

Great company to deal with

I purchased a cellphone accessory from WackyDot recently. Item arrived in a timely manner and performed as advertised. However, there was some extra lettering stamped on the outside which should not have been there. It didn't affect the function of the item but it detracted from the appearance. I contacted WackyDot and was told they'd send a proper replacement. They didn't even want the original item returned! The replacement item arrived and fits and looks great. I highly recommend this company to deal with because they believe in "Service after the sale".

20 August 2014
Unprompted review
WackyDot logo

Reply from WackyDot

Thank you for your support. We will keep working hard to provide great customer service.

Rated 5 out of 5 stars

Excellent product and service

Excellent product. I ordered a Buckyball set and was delivered on the exact scheduled date with no problems at all and in perfect condition. A friend of mine recommended this to me.I would also like to add, very good customer care.

18 May 2014
Unprompted review
Rated 5 out of 5 stars

Really great deals

You guys had the best deal on the LG HBS-730 headset. I couldn't be happier with the product and how quick it got to me. Thanks again.

27 April 2014
Unprompted review
Rated 5 out of 5 stars

Wackydot is awesome

I had a very positive shopping experience with wackydot and will return here again. Simple purchase and received product within 6 days.

25 February 2014
Unprompted review
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