Don’t waste your money on the slide. Used for two months then woke up one morning and it was completely deflated and will not stay up. Notified the company and no communication. Very expensive. Don’... See more
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Was told couldn't change colour as item had been dispatched which was a lie as I contacted oz post. Items are extremely expensive purchased chillax single chair for $99 toysrus RRP $59.95 all other it... See more
Bought the rippa slide, lasted only 3 times of use. Then deflated and couldn't be pumped again, faulty product. No customer service or support kept finding excuses not to refund or replace. Very poo... See more
Will be reporting to the ACCC, placed an order online 1 month ago, no sign of it. The phone number on their email signature is not connected, they haven’t responded to my last 3 emails trying to locat... See more
Company details
Information provided by various external sources
Where there's water, there's Wahu!
Contact info
Australia
- www.wahu.com.au
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I won a voucher
I won a voucher.
So after looking online at the Wahu site . I placed an order for 2 Wave tube for my grandchildren who love anything to do with the ocean / beach. So i place my order and paid delivery fee, received email it was on it way, delivery in less than a week. Thank you Wahu. Very happy grandchildren.
Fantastic!
I love Wahu! So much fun things for the kids to play with- definitely makes the summer days in the sun/pool much greater.
I gave a 4 star rating instead of a 5 star as alot of there products are out of stock (so popular so really a positive) but would be awesome if they got more stock in to keep up with all the happy customers
We have not used the slide yet it was…
We have not used the slide yet it was purchased as a gift for our Grandson for Christmas. However, Wahu gets 5 stars for the speed and promptness of delivery and the way the company kept us appraised along the way. I feel confident that if we do have an issue with the slide Wahu are the sort of company you can speak to about their products. It's going to be a long hot Summer and I can foresee many easy to transact purchases of Wahu products online to come!
Great service
Great service, easy to navigate website and speedy delivery! With 6 grandchildren to buy Christmas gifts for this made my shopping a breeze! Thank you.
Great product ~ easy to order & arrived…
Great product ~ easy to order & arrived as promised 👍
Love Wahu!
As usual, Wahu offers exceptional service. Very quick delivery and products just as outlined on website. Love Wahu!
Discount voucher rejected!
I love Wahu's products but when I tried to use their discount voucher, it was rejected! Why give these vouchers if they are not accepted?
Fast & Friendly
Fast, Very good to deal with, and very user friendly
excellent in every way
excellent in every way; quick send of the balls i ordered;
Great service and fast delivery
Great service and fast delivery. Very happy!!!!
Ordered the safety swim vests for both…
Ordered the safety swim vests for both grandies, found size and design without any problems. Arrived in a few days, in a rural area. Very impressed with fit and quality. Recommend for ease of shopping with current conditions due to covid19.
I could not believe it! Amazing service
I could not believe it - the speediness of this order was amazing. The products were safely packed and I am very happy with the service I received. Thank you
Promises unfulfilled.
I sent in my order and immediately I changed my mind about having two dragon kites as they were presents for my grandkids and it would be easier to tell them apart. I phoned and spoke to someone in the office and asked him if it would be possible to alter the order - they were the same price. He said he would ring me back.
No phone call happened and my order of two identical kites duly arrived.
Ordered 2 items but one was the…
Ordered 2 items but one was the incorrect size; I am currently awaiting a response from the company as to how to rectify.
Very fast service happy with the product
Great quality and fun to use.thanks…
Great quality and fun to use.thanks Wahu..
Great fun
Our grandkids just love these planes and are having a lot of fun with them these school holidays!
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