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Rated 1 out of 5 stars

If you are thinking to work for them as courier then stop. I don’t recommend this at all. Just work for the other courier job like wolt instead of this company. For instance their management is wo... See more

Rated 1 out of 5 stars

I live in Horsens, where I have ordered take away with home delivery from the likes of JustEat and Wolt many times. Although delays can happen, during busy periods, I have never experienced no-shows... See more

Rated 5 out of 5 stars

Very good experience. I ordered from a restaurant that I knew before and the food was delicious as I expected it to be. The courier from Waite er.dk came as fast as he could and he was polite and nice... See more

Rated 2 out of 5 stars

Delayed 30 minuts. Sushi should be cold, this was room temperature and the box with soy sauce was smashed sauce was all over

Company replied

Company details

  1. Take away service
  2. Online Food Ordering Service

Written by the company

Husk at du på Trustpilot anmelder Waiteer og vores service. Det vil sige, at du ikke anmelder den restaurant, du har bestilt fra. Få leveret lige til døren eller afhent selv lækker take away fra fantastiske restauranter og cafeer - hver dag fra mandag til søndag. Det er muligt at bestille i Aalborg, København, Aarhus, Vejle, Kolding, Horsens & Esbjerg. Husk at hvis du ønsker at anmelde restauranten eller caféen, så send os enten en mail på info@waiteer.com eller anmeld spisestedet direkte.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

959 reviews

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Rated 3 out of 5 stars

20 min for sent

13 November 2021
Waiteer.dk logo

Reply from Waiteer.dk

Hej Henning, vi beklager rigtig mange gange for forsinkelsen, hvis ikke du allerede er blevet tilbudt kompensation må du meget gerne tage kontakt til os, vi ønsker dig en rigtig god dag på vegne af Waiteer🙏

Rated 1 out of 5 stars

Bad service

3. Time I use this service. 3. Time the food is a houre late, and cold.

12 November 2021
Unprompted review
Waiteer.dk logo

Reply from Waiteer.dk

Hey, we are very sorry for the delay, have a good day🙏

Rated 1 out of 5 stars

Doesn't seem reliable to handle deliveries

We have used this service twice now.

First tme, the food was an hour+ late, was cold, and there were errors in the order.
We got a refund and some coins.

Second time, yesterday, our order was cancelled after 15 minutes, without notice - we only discovered this be chance after 45 minutes because we wanted to check on updates. Apparently this, says the info on the app, normally means that the place we are ordering from is too busy (what a great way to asume it is someone elses fault). However, I ordered directly from their site, and could pick up our food after 15 minutes.

Also, the coins we got on the first order, does not seem to be usable when also using a coupon code.

Would I attempt to use this service again? No.

6 November 2021
Unprompted review
Waiteer.dk logo

Reply from Waiteer.dk

Hello Brian, no it's not possible to use coins and a voucher at the same time, coins is already a type of voucher, so just as in any other place it's not possible to use two vouchers at the same time, we are very sorry for the delay and if you had a bad experience, have a good day🙏

Rated 1 out of 5 stars

The food was one hour late

The food was one hour late. That's just not good enough. Why would I ever choose this service over another? The answer is simple...I won't.

5 November 2021
Unprompted review
Waiteer.dk logo

Reply from Waiteer.dk

Hej Patrick, vi beklager mange gange for forsinkelsen på din ordre, vi ønsker dig en rigtig god dag på vegne af Waiteer🙏

Rated 3 out of 5 stars

Very kind

Very kind delivery guy, but delivery was half an hour late. Also I paid for a bag but they didn't bring my order in one, they just handed me the container.

3 November 2021
Waiteer.dk logo

Reply from Waiteer.dk

Hey Anna, we are very sorry that you didn't get your bag and for the delay, have a good day🙏

Rated 1 out of 5 stars

Use Wolt instead

Confused delivery guy, 40 minutes late, no answer in costumer service

17 October 2021
Unprompted review
Waiteer.dk logo

Reply from Waiteer.dk

Hey Signa, we are very sorry if you had a bad experience and we do apoligies, we wish you a good day🙏

Rated 1 out of 5 stars

Never use this hustler firm!!

Never use this hustler firm!!

I have been using them twice now.

1. Time:
Charging 69 kr. Too much. 1 hour late delivery and therefor cold Pizza. Promised, because of this, free delivery and money back.

Never got any of this !

2. Time:
No money back, no free delivery. Double charging 69 kr. AGAIN. Again an hour late, again cold pizza, again hustled!

WHY IS THIS HUSTLER FIRM NOT ON EVERY FRONT PAGE ?

I have been writing to every newspage in Denmark. I hope everyone will read and learn!

28 September 2021
Unprompted review
Waiteer.dk logo

Reply from Waiteer.dk

Hej Patrick, vi er meget kede af din dårlige oplevelse og vi beklager mange gange, hvis du ikke har fået din lovede kompensation, vil jeg råde dig til at skrive til os på vores hjemmeside https://waiteer.com/om-waiteer i chatten, god dag🙏

Rated 1 out of 5 stars

Worst experience and worst customer…

Worst experience and worst customer service ever. My food was almost an hour late and the customer service didn’t do anything about it and just ended our chat in the middle of the conversation… I will definitely only use Wolt from now on.

26 September 2021
Unprompted review
Waiteer.dk logo

Reply from Waiteer.dk

Hey Frands, we do apoligies for your experience and we are sorry for the delay on your order🙏

Rated 1 out of 5 stars

79kr for levering der var en time…

79kr for levering der var en time forsinket.... Ikke acceptabelt

12 August 2021
Waiteer.dk logo

Reply from Waiteer.dk

Hej Mette, vi er meget kede af din dårlige oplevelse og vi beklager mange gange, god dag🙏

Rated 1 out of 5 stars

Ridiculous!!

Ridiculous!!! Wasting peoples time!

22 July 2021
Unprompted review
Waiteer.dk logo

Reply from Waiteer.dk

Hey Nazli, we are very sorry for your experience and we do apolegies, have a nice day😀

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