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See what reviewers are saying

Rated 1 out of 5 stars

If you are thinking to work for them as courier then stop. I don’t recommend this at all. Just work for the other courier job like wolt instead of this company. For instance their management is wo... See more

Rated 1 out of 5 stars

I live in Horsens, where I have ordered take away with home delivery from the likes of JustEat and Wolt many times. Although delays can happen, during busy periods, I have never experienced no-shows... See more

Rated 5 out of 5 stars

Very good experience. I ordered from a restaurant that I knew before and the food was delicious as I expected it to be. The courier from Waite er.dk came as fast as he could and he was polite and nice... See more

Rated 2 out of 5 stars

Delayed 30 minuts. Sushi should be cold, this was room temperature and the box with soy sauce was smashed sauce was all over

Company replied

Company details

  1. Take away service
  2. Online Food Ordering Service

Written by the company

Husk at du på Trustpilot anmelder Waiteer og vores service. Det vil sige, at du ikke anmelder den restaurant, du har bestilt fra. Få leveret lige til døren eller afhent selv lækker take away fra fantastiske restauranter og cafeer - hver dag fra mandag til søndag. Det er muligt at bestille i Aalborg, København, Aarhus, Vejle, Kolding, Horsens & Esbjerg. Husk at hvis du ønsker at anmelde restauranten eller caféen, så send os enten en mail på info@waiteer.com eller anmeld spisestedet direkte.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

959 reviews

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See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service, I'm getting my food always right on time, if I had any issues the support helped me out all the time! I recommend them!

25 September 2020
Unprompted review
Rated 5 out of 5 stars

Timely and tasty

The food is almost always on time and if there are delays I'm always informed in advance.
Great service and tasty food, what else could I ask for?

23 September 2020
Unprompted review
Rated 1 out of 5 stars

Delivery was late, had to pickup food without getting a refund on the fee

Ordered from a local restaurant through their platform. 1 hour after the initial expected delivery time I had to call the restaurant to ask about my order since I couldn't get any status from the platform side. The order has not been picked up for more than an hour, had to pick it up myself.

Got home, enjoyed the meal, wanted to ask for a refund for the delivery price. They said they cannot do so in my bank account, but I can get some currency in their app that I can use for my next order.

I wasn't happy with that since I didn't intent to use the platform anymore. After an hour of texting their live chat, the supporter just gave me 100 coins in the app and tried to finish the conversation.

I payed actual money for the delivery fee, I expect money back if the service is not provided.

1 August 2020
Waiteer.dk logo

Reply from Waiteer.dk

Hi Bogdan,

Thank you for your feedback. It means a lot!

I am really sorry this experience. This is not the service we want to provide to our customers.

You write that you have not been refunded?
However I can see that my colleague has refunded and as well compensated you for this experience.
You have been refunded the delivery fee as well as further due to this regrettable experience.

I'm really sorry that your compensation in coins is not acceptable for you. However we have no other options to compensate when it is only part of the amount it concerns.

Remember that regardless of whether you have delivered the food whether it is 50 meters or 6 km the delivery price is the same!

Have a good day.

Yours sincerely
Rasmus
Waiteer Support Team

Rated 5 out of 5 stars

Worth it

Worth it! Easy to use app and better selection of restaurants than other delivery services.

8 May 2020
Unprompted review
Waiteer.dk logo

Reply from Waiteer.dk

Hi Lize

Thanks for your nice review.
It really means a lot to us!

It's great to hear that you've had a great experience with our new app and service!


Have a nice weekend.

Yours sincerely

Rasmus
Waiteer

Rated 5 out of 5 stars

Highly recommended!

Simply 10/10 for food variety and fast delivery 🥰🥰

8 May 2020
Unprompted review
Waiteer.dk logo

Reply from Waiteer.dk

Hi Gulag M.

Thanks for your nice review.
It really means a lot to us!

It's great to hear that you've had a great experience with our app, food variety and service!


Have a nice weekend.

Yours sincerely

Rasmus
Waiteer

Rated 5 out of 5 stars

Bedste app

Good tracking system, good prices, amazing app🙏🏼🔥

8 May 2020
Unprompted review
Waiteer.dk logo

Reply from Waiteer.dk

Hi Arcsi

Thanks for your nice review.
It really means a lot to us!

It's great to hear that you've had a great experience with our app, prices and service!


Have a nice weekend.

Yours sincerely

Rasmus
Waiteer

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