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Review summary

Created with AI, based on recent reviews

Evaluating 114 reviews, most reviewers were let down by their experience overall. Consumers frequently complain that the snacks taste bland, stale, or completely different from before, noting steep price increases alongside deeply disappointing quality control problems. People also find the redesigned salt packaging extremely frustrating to use, explaining that it makes locating the inner sachet very difficult and messy. Some reviewers were happy with certain classic flavours and alternative snack varieties, praising the overall presentation and finding those specific products thoroughly enjoyable. Customers also mentioned having great experiences with specific roasted or cheesy items, noting that those particular selections met expectations nicely.

What people talk about most

Product

Customers consistently note negative experiences with product quality, describing them as tasteless, stale,... See more

Quality

Customers had negative experiences with quality, expressing strong disappointment over bland tastes, stale... See more

Price

Clients share negative opinions on price, describing products as extremely overpriced and a waste of money.... See more

Value for money

Users consistently describe deep disappointment with the value for money, noting that bags are mostly filled... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Over priced rubbish, it's like a factory in Rotherham has been contracted to make these crisps for Walkers, they usually make cheap salty ready meals, but now they make Walkers Crisps too! Walkers we... See more

Rated 1 out of 5 stars

I’ve been enjoying Walkers for decades, recently the quality has plummeted, almost every packet over the last few years I’ve opened have at lest three crisps with bad black bits on them. Do they need... See more

Rated 1 out of 5 stars

Wasted nearly £4 on a packet of Spanish Wavy, Queso crisps last night. Wanted a snack to munch on my train journey home. Eughhh.. Opened the packet, crisps smelt like old sweaty socks. Gingerly tried... See more

Rated 1 out of 5 stars

Absolutely ridiculous, walkers salt and shake have changed the colour of the salt packet from blue to white making it almost impossible to find I'd eaten half the bag before I located it then when ma... See more


Company details

  1. Food Manufacturer
  2. Food producer

Information provided by various external sources

Welcome to the home of the nation's favourite crisps, Walkers. Discover the delicious full range and extended family, including Deep Ridged, Pops and Baked.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

562 reviews

5-star
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1-star

No history of asking for reviews

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1.3

All reviews

(562)

117 reviews in the last 12 months

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Rated 1 out of 5 stars

NO stars

NO stars, absolute rubbish.

Opened a multi pack of Walker's cheese and onion baked....no flavour whatsoever, dated August.
Tried Walker's cheese and onion...no flavour in these either but these have the bonus of black bits which are inedible, also dated August.
Phoned to complain, don't know where their call centre is, I explained it wasn't her that I was personally having a go at but the product. A lot of awkward silence on the call, she must have taken exception to my complaint, I had barcodes etc, to hand. I had to remind the customer services operator of her manners when dealing with members of the public, i.e., please and thank you!
I will accept the free vouchers and then will not be purchasing any more Walker's products as they are absolute rubbish, so is their customer service call centre.

5 June 2026
Unprompted review
Rated 1 out of 5 stars

I was hoping to put a picture up

I was hoping to put a picture up, Shame really, a picture speaks a thousand words!
Although it was mostly of an empty packet, barely any crisps in the 22g packet! I vowed not to buy walkers from previous experience, a lapse of judgment cost me again!

4 June 2026
Unprompted review
Rated 1 out of 5 stars

Barely any crisps in the packet

Barely any crisps in the packet, and at a £1 a pack, that’s ridiculous! Another American takeover, another American balls up. The yanks are literally draining the life out of our food, and hiking the prices to do so. The Government should be stepping in, and demanding a return to quality and price.

30 May 2026
Unprompted review
Rated 1 out of 5 stars

Very poor

Used to be good but they are hit and miss now only a few bags actually have any flavour,also multi bags you have a chance that at least one bag are off

29 May 2026
Unprompted review
Rated 1 out of 5 stars

Square crisps ruined

Just fancied a bag of salt and vinegar square crisps, but just found another product ruined, they went in the bin, they were that awful. Not square, they were all wafer thin, bent, broke and the taste was not appealing. Fed up of everything going this way, would not trust any walkers product now, yet another brand relegated to modern slop i would not entertain.

28 May 2026
Unprompted review
Rated 1 out of 5 stars

After Walkers came up with the new…

After Walkers came up with the new Bangers and Mash flavoured crisps did anybody at Walkers actually taste them or smell them?
The most fowl smelling and awful tasting crisps I’ve ever had the misfortune to consume!

24 May 2026
Unprompted review
Rated 1 out of 5 stars

Smokey bacon PACKET NOW change

Smokey Bacon packet’s gone brown now… so apparently bacon is beef these days 🤣🤠🤷

Absolute tragedy what they’ve done to these. The flavour’s so faint it tastes like the seasoning and crisps were manufactured in completely different countries and only introduced over Teams. Same snap, sure — but the actual taste has vanished into thin air along with the bright packet colours.

Feels like another classic British crisp bought out, focus-grouped to death, then engineered down to the cheapest possible version while some executive celebrates “streamlined flavour efficiency” in a grey office somewhere.

Honestly tastes like someone whispered “smokey bacon” at a plain ready salted crisp from across the room.

Meanwhile M&S have quietly turned up with better flavour, same crunch, and barely any difference in price. Walkers charging nostalgia tax at this point.

8 May 2026
Unprompted review
Rated 1 out of 5 stars

Tried to get my FIFA World Cup voucher…

Tried to get my FIFA World Cup voucher that I won from multipack of 6 crisps but you only had 30 minutes to redeem it if you had revealed it at Tesco. So I tried to print it so I could use it somewhere else and it wouldn't print & said that I had already used it, what a con job.

15 May 2026
Unprompted review
Rated 1 out of 5 stars

Disappointing over and over

Absolutely Feb up of trying to find good points with these specific walkers crisp, despite the no point 25g bag of crisp, For lovers the lack of crispness and quality and beyond poor quality ……are these picked up from the floor?….. 🥴do better I want crisper crisp with less breakage …… try Pipers they seem to have got a crisp texture right 😘

12 May 2026
Unprompted review
Rated 1 out of 5 stars

Revolting - don't bother

Gave one star as unfortunately I can't give less. Been eating Walkers since the 80s. Today's iteration bears no resemblance to lovely crisps they once were. Thick dry and tasteless. What they've done to smoky bacon is criminal. I won't be buying anymore.

1 May 2026
Unprompted review
Rated 1 out of 5 stars

OMG NEVER BEFORE EVER AFTER

OMG
Its one and only worse company for real true staff
You can look at the staff turnover
All their HR and Payroll department is in unqualified person hands
For a part time unqualified Payroll assistant earnings £39,900
Walkers did't hike any staff and management salary apart from Payroll genious
Like me lot of rwliable and hard working staff terminated in the name of Redundancy
I dont know why Mr. SHABIR MAJID intrested in just a payroll assistant
Tje company senior leadership team and other stake holders must think about the STAFFING issues

1 October 2025
Unprompted review
Rated 1 out of 5 stars

I recently purchased a 6-pack of cheese…

I recently purchased a 6-pack of cheese and onion crisps from Walker’s, and the experience was extremely disappointing. One of the packets contained barely 4–5 crisps, which is already unacceptable. What made it worse, however, was finding a strange object inside that looked like a chicken nugget.

It was genuinely unpleasant and quite off-putting. As a regular customer, I expect a certain level of quality and hygiene, and this fell far below that standard. I hope this issue is taken seriously and investigated, as it raises concerns about quality control and food safety.I have video but not sure where to post..

29 April 2026
Unprompted review

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