Wallboss Reviews 70

We ordered a large world map decal for our office wall. The map arrived with the top of Europe missing and the company tried to claim it was our fault and even tried to charge for a replacement. Poor customer service.

Great service, the logo's I designed myself were too pixelated when blown up. Paige re-created the logo. Very helpful and fast delivery. Instructions were easy to follow when applying. Thankyou for your help will definitely use again and recommend to other businesses

Great quality vinyl wall decal. Communication was great and Paige was very helpful, helping to get the design I needed just right. Super fast delivery too. Would definitely recommend this company.

I am so happy with the customised logo for my clinic room wall. From the beginning, the service was excellent. Paige was so helpful, lovely and professional. I could not rate Wallboss higher, they are amazing.

Brilliant. I needed a number of quotes for a retirement village project I was working on . Paige helped with the font design and sizes as I was unsure about style size snd readability etc. she sent out sample colours do I could pick exactly the right colour to work with the walls. Chris and Paige installed for me and did a brilliant job They turned up as planned and nothing was too much trouble. I highly recommend this personable professional and helpful team. I will use agin when an opportunity arises for sure.

The whole process was pain-free from start to finish. Paige is extremely knowledgeable and was able to answer questions clearly and quickly. The order and delivery went seamlessly. I was a first-time decal buyer and was nervous about applying it to my wall . The very thorough instructions ensured complete success. It looks amazing!

I cannot speak highly enough of this company or their products. Their service was spot on and the timing of delivery was very impressive. The product was perfect, just what I had envisaged, perfect. Paige navigated disappointing damage caused by royal mail without hesitation. A star company will definitely use again and recommend to anyone. Thank you

Overall a totally great and happy experience, overlooked extremely professionally and wonderfully by Paige.
Can’t recommend Wallboss highly enough, being completely satisfied and delighted with the result.

From start to finish Wallboss were approachable, reactive, and provided me with the most perfect wall art. I am so impressed and will be using again, I have been recommending them to my friends and family.

Brilliant company to deal with - we provided our script and they made an excellent design from it which was easy to apply and looks fantatstic in our office - so good we're about to order another 2!

Absolutely fantastic service, very precise in terms of technical specifications and guidance on my own imagery. The decals were incredibly good value and arrived really quickly. Really easy to apply and create a fantastic professional image for my business. I will be reordering further window products now 🤩

I've ordered a number of separate items from Wallboss now, and combined various decals to give the look I wanted for my son's nursery. They were very accomodating with my specific choices and I was so pleased with the results. It did take a little while to come through, but was worth the wait. They are really good quality. Personally, I found that if you have coloured walls, the dark greys and white decals (on darker walls) look fantastic with the trees and birds etc and look almost hand painted. If your walls are white, the coloured decals might help pop with some colour. Really pleased with them and will definitely order again.

Fantastic customer service from start to finish, communicating with the team at Wallboss was really easy. We're very happy with our logos.

Paige was brilliant helping me with my order i was having trouble sending over!

Amazing quality, amazing staff, quick responses and very happy to help with our needs.

Quality service & results! Will recommend and use Wallboss again!⭐️⭐️⭐️⭐️⭐️

Poor communication from company and later than expected. It was nearly a week after sending the design in they sent a proof back and then after that said it is a lead time of 5-7 days - this would have given a delivery date of around 23rd of May. I have tried to contact the company a number of times as the business we wanted it for has already officially opened know and we wanted the decal to be up and ready for the launch. I was literally on my phone going through the PayPal process for a refund when it just got delivered now. Wouldn't be so bad if I hadn't felt they were screening calls (kept going to answerphone at different times during ringing). Let's hope the decal is better than the communication

Paige responded quickly to all of my correspondence, provided a quote, the proofs and delivered the decal all as advised.
I even managed to install the decal myself and get it level!

I contacted this company to make a wall decal. They responded quickly with their quote, and I subsequently gave them the order. Thats where things started to fall apart.
First, they weren't able to meet the lead time they advertise on their website, but their revised lead time was just about okay with me.

Since then, they did not come back with the proofs or invoice as they said they would, did not deliver anything, and have not responded to follow ups.

I wasted time waiting for this company to produce the decal which I told them up front was time sensitive. If they didn't want to do it, or couldn't guarantee the timescale, they simply had to say and I would have gone elsewhere. Unfortunately, they still haven't had the courtesy to respond, and left me in the lurch with the client.

Based on this experience, I do not recommend this company.

UPDATE 9/5/2023: After posting this review, Wallboss asked me for more details. After providing it, I heard nothing from them, and now this request for extra details appears to have vanished from the review...

Cannot fault the service from these guys. Communication was great from start to finish and their input (design and guidance) on this bespoke commission was invaluable. Delivered when they said they would and provided guidance on the install as well - awesome