My Walplus Cuckoo Clock developed a fault in that my Cuckoo no longer Cuckoo’d. I contacted Walplus and an advisor called Keon walked me through a diagnosis then sent me the needed parts and then help... See more
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DO NOT BUY WALPLUS TILES FROM THE RANGE!!! After purchasing 30.5cm x 31.5cm self adhesive tiles and receiving 30.5cm x 14.5cm tiles, I emailed the range customer service. To be told on 3 sepa... See more
The very best in customer service 👍👍 Called with an enquiry , had mislaid one of the acorn weight trims for our 5 year old cuckoo clock 🙃, super helpful assistant on phone kindly sent replacemen... See more
Great service highly recommend, we had an issue where our items were damaged in the process, contacted walls through the what’s app and was handled and dealt with straight away with no fuss or issues.... See more
Company details
Information provided by various external sources
Walplus is a wall decoration specialist who provides you a new idea to decorate your wall as well as your home. We provide wide ranges of innovative stickers from children to adult room decoration accessories.
Contact info
Unit 82, London Industrial Park, Beckton, , E6 6LS, London, United Kingdom
- 02075114992
- sales@walplus.com
- www.walplus.com
3.8
Great
132 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Excellent customer service but quality…
Excellent customer service but quality of clock a bit poor for the price
7 May 2020
Unprompted review
Reply from Walplus
Thanks for your feedback, our aim is to provide the best quality of clock, to ensure this we provide 2 years warranty to all our clock
Beautiful clock
We bought a massive clock, 97cm diameter. Just mounted it on the wall. Looks amazing, well impressed. Hassle free ordering and it arrived quickly too.
27 April 2020
Unprompted review
Reply from Walplus
Hello Dave!
We are happy with your lovely feedback. Many thanks for your time :)
Perfect
Love it. Really good quality. Great colours. Took a bit longer than I had hoped but not too long. I cut them all up individually and stuck them one at a time. Looks perfect.
11 March 2020
Unprompted review
Reply from Walplus
Hello, dear customer
We are glad that you enjoyed your purchase with us. Many thanks for your kind words.
Great product
Great product, good quality, really upgraded the look of my holiday home
19 February 2020
Unprompted review
Reply from Walplus
Hello, Amanda!
Many thanks for your positive feedback.
Great quality products, easy to use - fast shipping
Shipping was fast (7 business days) from the UK to Australia. Everything came in tip-top condition, well packaged. I love my wall tile stickers. Makes me happy every time I walk i to my kitchen🥰
12 February 2020
Unprompted review
Reply from Walplus
Hello, Stef!
Many thanks for your positive feedback. We are glad that you are happy with your tiles. We wish we can inspire you for more DIY makeover in your home :)
Reply from Walplus
Dear customer,
Many thanks for your positive feedback. It means a lot for our company :) We hope you continue enjoying our products and services.
Honest company, good experience.
These are PAPER stickers. Not metal signs as advertised.
Also, they are 2 packs of 30 signs identical sets of signs, and some of the signs actually repeat. While the product did not suit my needs, the company was very prompt with their reply and provided me the right solution for my needs. Thanks Guys!
23 December 2019
Unprompted review
Reply from Walplus
Hello, Neil!
Many thanks for your insightful feedback. We amended the description of this product to make it clearer. Thanks again for your time and consideration. Hope we can serve you again in future!
I LOVE LOVE LOVE my tile stickers
I LOVE LOVE LOVE my tile stickers! They are the perfect boho addition to my new kitchen!
14 November 2019
Unprompted review
Reply from Walplus
Hello Joi! :)
Many thanks for your kind words. We hope we can serve you again in future.
Reply from Walplus
Hello, Uwe!
Thanks a lot for your positive feedback! :)
Great tiles for our vintage van in…
Great tiles for our vintage van in Australia! Easy to apply and look wonderful
29 June 2019
Unprompted review
Reply from Walplus
Dear customer,
we are so happy that you loved your tiles. Many thanks for your lovely feedback.
The Clock I ordered turn up within…
The Clock I ordered turn up within days, very well packaged.
The price was great, will be back again soon.
22 May 2019
Unprompted review
Reply from Walplus
Hello, Danny!
Many thanks for your positive feedback. We appreciate your time and kind words.
Faulty
Purchased a unicorn head from amazon apparently from this company, no possible way to hang item. Contacted them directly all I’m going to say is customer service- useless. Item is being returned.
See what I mean only took TWO YEARS for them to respond..
9 March 2019
Unprompted review
Reply from Walplus
Hello, V Cardy
We are very sorry about your disappointment. This is not the service we expect to deliver. In case you are not happy with your purchase, you can return it hassle-free up to 14 days after your purchase. We are working to improve our customer service and products design constantly thanks to feedback like yours. Many thanks for your time and insightful words.
Amazing low cost transformation for any room
These are such a great product for adding some character to your chosen room! I have just put up two rows in the kitchen as a backsplash using the grey and white design and it's totally transformed my kitchen space.
Easy to use and apply - would highly recommend and a great price compared to other sellers.
Very happy customer!
18 February 2019
Unprompted review
Reply from Walplus
Hello, dear customer!
Many thanks for your kind words. It's amazing for us to receive messages from happy customers like you and know how they are enjoying their home even more after a makeover with our products. Many thanks for sharing your positive experience with us.
I was a little bit disappointed with…
I was a little bit disappointed with the quality of the sticker. The plastic was too flexible, what gave too many problems to put it: difficulty to put it straight and too many air bubbles inside impossible to take off. The colour on the picture on the website is not the same as the real one (green stars instead of yellow). On the other side I am really happy with the delivery: easy and fast.
11 February 2019
Unprompted review
Reply from Walplus
Hello, dear customer! We're sorry about your experience with our stickers. Since then we changed our materials to serve better our customers in terms of resistance and printing quality. We thank you for your insightful feedback, so we can keep improving our products an services.
Great service
Great service! Great product. Speedy shipping! (even to the US!) A+!
31 January 2019
Unprompted review
Reply from Walplus
Hello, Mark!
Many thanks for your positive feedback :)
Quick replacement
In my order of floortiles there was one tile damaged. I got an immediate response on my mail to Walplus and a week later I found a new packet of tiles in my mailbox. Superb service, thanks a lot!
24 October 2018
Unprompted review
Reply from Walplus
Hello, Leen!
We work hard to make our customers satisfied and happy. We are glad to know about your positive experience with us. Many thanks for your support.
Love the pattern and ease of ordering
Love the pattern and ease of ordering, but there was a break in pattern which was consistent w/ one of the tiles
4 October 2018
Unprompted review
Reply from Walplus
Dear customer,
We're glad that you had a good experience with our service and products. Mnay thanks for your positive feedback.
Avoid, avoid, avoid!!!
It is one thing to have bad products (sticker don't stay up for more than 24h) but to give a bad review to a customer because he dared complaining is just lamentable !! Who does that!?
1 October 2018
Unprompted review
Reply from Walplus
Hello, Chloe!
We're sorry that you had to deal with this issue. I understand how frustrating that must have felt, and it should have never happened.
Since your last feedback, we've improved our materials, production and customer services' processes to avoid any inconvenience to our customers. I appreciate you taking the time to send us your feedback so that we can make improvements.
Quick delivery
Quick delivery, the wall sticker are easy to put up and look great!
1 September 2018
Unprompted review
Reply from Walplus
Hello, Sharon! Many thanks for your kind words and positive feedback.
Love this product!
Love this product which was relatively easy to apply. I wish I could have sent a photo of my work using the Walplus product.
I would and will buy more soon.
13 July 2017
Unprompted review
Reply from Walplus
Hello, Julio!
Many thanks for sharing your kind words. We are glad to know you had such a positive experience with us. You can always post on Instagram and tag our brand to share your beautiful transformations. We will love it! We hope we can serve you again in future. :)
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