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Wanderu Reviews 

4,687
•
TrustScore 5 out of 5

4.8

Travel deals
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Review summary

Created with AI, based on recent reviews

Looking at 795 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight that the online booking process is extremely quick, efficient, and very easy to navigate compared directly to official carrier websites. Travelers frequently praise the online platform for offering transparent pricing, helpful search filters, and a wide variety of convenient transportation choices. Users truly love how simple it is to compare different daily schedules and secure their travel tickets within just a couple of quick minutes. However, some reviewers were not happy with frustrating scheduling problems, missed connections, or unexpected issues regarding vehicle accommodations and account bookings.

What people talk about most

Booking process

People report positive experiences with booking process, highlighting that it takes under five minutes and is... See more

Website

Users describe positive interactions with website, highlighting an intuitive platform that makes searching... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Love the quickness and efficient of the booking process on Wanderu. Always find last-min options with good prices since my job commuting hours and dates change constantly.

Rated 5 out of 5 stars

I was able to book my Amtrak train trip through you, with little effort, opposed to booking directly with Amtrak. I called about 10 times to their AI automated number's agent "Julie", and never could... See more

Rated 5 out of 5 stars

It's my go to whenever I want to take a day-trip outside of NYC. I am extremely grateful to be able to search all he available options.

Rated 5 out of 5 stars

The site lists all modes or possible transport and arranges them well, clearly, in an organized fashion with all the needed information. It also remembers a person's details if you sign in through Goo... See more

Company details

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Written by the company

Wanderu is the simplest way to book bus and train travel. Either online at Wanderu.com or via the Wanderu app for iOS and Android, you can find and compare the best bus and train trips across North America and Europe.

Contact info

4.8

Excellent

TrustScore 5 out of 5

5k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.8

All reviews

(4,687)

734 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Fast

Fast, friendly, spacious and professional staff. I will definitely ride again and I'll tell others. Thank you so much wanderu and heartland flyer Amtrak. The best

11 August 2026
Unprompted review
Rated 1 out of 5 stars

Warning: Find Other Transpo

first bus in Monday in Milwaukee saw me and pulled off. left me

called customer service and they would not refund me

made me rebook and wait 24 hours

next bus a day later was 10 minutes late

arrived in Chicago 8 min late

connecting bus left exactly on time at 6pm and did not wait for the arriving bus

had to wait from 6p to 10:50p

was rebooked by customer service at no charge

10:50p bus left one person behind, just like. they left me behind

the next day after leaving Nashville the AC stopped working & the driver confirmed it was out

he suggested we open the portal at the top of the bus for air

it was hot, sweaty & odorous, uncomfortable for everyone

someone locked themselves in the bathroom for a couple of hours and we had to stop for a bathroom break unscheduled at Chattanooga in Tennessee

AC still not working

started raining & i was getting pelted by rain form the open portal

after about thirty minutes the passengers decided to close it

our arrival tome was supposed to be 4:15p to Atlanta.

we arrived at 6:20p

customer service did nothing for me

i will never recommend or use this service again

3 August 2026
Unprompted review

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