W and P Compliance Reviews 

691
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, extensive knowledge, and supportive approach, making interactions comfortable and informative. The service provided is frequently highlighted as excellent, with many appreciating the thoroughness and practical advice received. People also commend the clear communication and the ease of understanding complex information, which contributes to a positive user experience. Reviewers often describe the training sessions and audits as highly informative, well-organized, and engaging, with content delivered at a good pace. The interactive nature of sessions is also appreciated, allowing for beneficial discussions and shared experiences among participants. Though some found the information very educative, a few suggested that the sessions could be slightly more interactive.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their professionalism, knowledge, and... See more

User experience

People report positive experiences with the user experience, highlighting that information is shared clearly... See more

Service

Users describe positive interactions with the service, consistently highlighting the professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very happy with overall service! Completely felt at ease with Marianne, such a lovely lady and very informative. As a first time registered manager Marianne was able to offer so much advice and know... See more

Company replied

Rated 5 out of 5 stars

Great external audit of our home care service. We used W&P audit / mock inspection service to check that we are on the right track with compliance. Marianne who was assigned as our auditor was very th... See more

Rated 5 out of 5 stars

I would like to commend Lorna Lyons Smith for her support and guidance during my preparation towards a CQC Registered Manager/Nominated Individual interview. Lorna's professionalism and knowledge shon... See more

Rated 5 out of 5 stars

I was very impressed with Marianne, she was very thorough, fair and supportive. She was very supportive and made staff feel at ease with her, she gave us such in-depth feed back with supporting materi... See more


Company details

  1. #4 of 19 best companies in Consultant
  2. #14 of 120 best companies in Business-to-Business service
  3. #14 of 78 best companies in Education Centre

Written by the company

W&P Compliance Centre provides Compliance & Training Courses for Health & Social Care Services including Care Homes, Nursing Homes, Domiciliary Services, Learning Disability, Supported Living, and other non hospital based community services.


Contact info

4.9

Excellent

TrustScore 5 out of 5

691 reviews

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4.9

All reviews

(691)

58 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

excellent service provided

excellent service provided, very interesting and lots of useful information.

29 February 2024
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Reply from W and P Compliance

Thank you Sharon - we work really hard to give all our customer the best service possible - its good to know we are doing that.

Rated 5 out of 5 stars

I always use W and P Training as they…

I always use W and P Training as they are a excellent company that keeps you up to date with what ins changing and what will be excepted from us as companys. The webinars are very informative and involves companys .I would recommend to any company. Date was 26/2/24

29 February 2024
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Reply from W and P Compliance

Thanks Pauline we appreciate the feedback and of course your ongoing support. Look out for updated webinars coming soon we hope to see you there.

Rated 5 out of 5 stars

Excellent training

The presentation was very clear and easy to understand.

29 February 2024
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Reply from W and P Compliance

Thanks Emma glad you found the webinar useful look out for updates coming soon

Rated 5 out of 5 stars

Useful session

Useful session
Training was very informative and interactive. Trainer was able to answer all participants questions.
Points were very clear and precise to the questions asked.
Participants were given the time to ask any questions they had and the appropriate answers were given.
It appeared the trainer had a worth of knowledge and knew what she was doing.
I had the opportunity to hear other organisations experiences which I took a cue from.
I thoroughly enjoyed the session.

19 February 2024
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Reply from W and P Compliance

Thanks Martha glad you found the webinar useful look out for updates coming soon

Rated 5 out of 5 stars

Inspector Calls

Enjoyed the webinar, very informative

19 February 2024
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Reply from W and P Compliance

Thanks Sara glad you found the webinar useful look out for updates coming soon

Rated 5 out of 5 stars

Awesome Presentation

The facilitator is quite knowledgeable. She knows the subject very well. Clear, concise, gave practical examples that participants could relate to. Participants were involved throughout the presentation.

23 February 2024
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Reply from W and P Compliance

Thanks Catherine glad you found the webinar useful look out for updates coming soon

Rated 5 out of 5 stars

The trainer had good knowledge

The trainer had good knowledge. The was patient and took time to explain to people things they needed to understand better. She never judge and she was friendly but professional. I felt and ease and took part in answering questions rather than just sit there and listen.

23 February 2024
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Reply from W and P Compliance

Thanks Natalie glad you found the webinar useful look out for updates coming soon

Rated 5 out of 5 stars

Reliable and trustworthy

W&P Assessment and Training is a very professional and reliable institute. whole team @ W&P were very helpful and cooperative throughout the registration process with CQC. Big thanks to Keith and the Team

20 February 2024
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Reply from W and P Compliance

Thanks for the kind words Naveed it has been pleasure to work with you and we look forward to supporting you in the future. We wish you the very best of luck with you business. Keith

Rated 5 out of 5 stars

Well taught.

I thought the trainer communicated the necessary information well. It was online training without any internet disruption.

19 February 2024
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Reply from W and P Compliance

Thanks Peter glad you found the webinar useful look out for updates coming soon

Rated 5 out of 5 stars

The information received from the…

The information received from the training was and will be very helpful in helping me to improve my practice.

There was a good knowledge of information.

19 February 2024
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Reply from W and P Compliance

Thanks Paul glad you found the webinar useful look out for updates coming soon

Rated 5 out of 5 stars

A great training opportunity!

A great training opportunity!! It providing all the essential knowledge to understand how the new CQC framework works and what we need to do as an organization to prepare the entire team for the process.
A great professional development session with answers to the many questions.

5 February 2024
Unprompted review
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Reply from W and P Compliance

Thanks Grace glad you found the webinar useful look out for updates coming soon

Rated 5 out of 5 stars

The training helped me to have a clear…

The training helped me to have a clear and informed image about CQC expectations and also helped me to consider a structured plan to present our evidences

29 January 2024
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Reply from W and P Compliance

Thanks Ecaterina glad you found the webinar useful look out for updates coming soon

Rated 5 out of 5 stars

Very comprehensive training

Very comprehensive training, relevant and engaging.

25 January 2024
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Reply from W and P Compliance

Thanks Clare glad you found the webinar useful look out for updates coming soon

Rated 4 out of 5 stars

Very informative and clearly…

Very informative and clearly communicated without too much jargon. Well paced.

25 January 2024
W and P Compliance logo

Reply from W and P Compliance

Thanks Chand glad you found the webinar useful look out for updates coming soon

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