W and P Compliance Reviews 

Lorna and Emma have helped me a lot. Lorna helped me prepare my documents for my CQC registration and Emma helped me prepare for my interviews. With their valuable support and insights I was able to get my CQC registration and now I am able to offer personal care services to people in the community. Thank you again, Lorna and Emma!

Massive thank you to Lorna for getting me through the CQC registration process, not only was she very knowledgeable and helpful but she was there when I needed to rant. I can’t thank her enough for helping me with this process and I wouldn’t hesitate to recommend her to anyone. In regards to the wider team at W&P they were also great, they supplied updated policies quickly when I needed them and the portal is fantastic and so easy to use.

Big thank you to Lorna at W&P for helping me get through the whole CQC registration process! She has excellent knowledge, experience, always keen to help and made everything way less stressful than I expected. Lorna guided me all through initial start up, choosing right policies and procedures, interview prep with really clear advice, and now we’re officially registered and good to go. If you need help with CQC stuff, I’d definitely recommend working with her!

I had an excellent experience working with W&P during my registration process. I called W&P at a critical time, and the person I spoke to was lovely Emma. From start to finish, she was incredibly calm, patient, and attentive, making what could have been a stressful process feel smooth and effortless. Her friendly demeanour and willingness to answer all my questions gave me confidence that I was in good hands. Her approachability and genuine desire to help made all the difference. She consistently went above and beyond to ensure I understood each step, always on the other end, ready to assist without hesitation. When I thank her, she mentions she is being paid to do it, but this is more than doing her job- she was dedicated and patient in today's fast-paced environment. Her support was why we could easily and confidently complete our registration (gaining approval). I wholeheartedly recommend W&P to anyone needing guidance through the CQC process (from the initial process before submitting our application, to the interview and after)—your experience will be as positive as mine!

Emma and the whole of W&P, I am saying this out loud again, I truly appreciate your professionalism and kindness throughout the process. Thank you so much.

W&P Compliance has been absolutely invaluable in the growth of our home care business. From the very start, their team saved us an incredible amount of time by assisting with the setup of all our policies, ensuring everything was structured correctly.
We were then assigned Lorna, a consultant who truly knows the CQC registration process inside out. She has been our guiding force throughout the long journey—her unwavering confidence and expert advice kept us motivated through the many late nights of planning and administration. Thanks to her support, I strongly believe we achieved our registration in half the time it would have taken if we had navigated this alone.
For anyone seeking expert guidance on the CQC registration process, I cannot recommend W&P Compliance highly enough. Their knowledge, professionalism, and dedication make them an outstanding partner for any care business looking to succeed.

I reached out to W&P for assistance with registering my domiciliary care company with CQC, following a recommendation from another CQC-registered company. From the start, the process was remarkably smooth and straightforward. My consultant, Lorna, provided exceptional support and guidance throughout every stage - from handling registration paperwork to supplying policies and procedures, and preparing me for the registered manager's interview. I am deeply grateful to Lorna for her professional assistance.

I had an exceptional experience with W & P Training's start-up package for policies acquisition and registration with the CQC. Lorna, my mentor, was outstanding - her knowledge, professionalism, and enthusiasm were impressive. She was always available to offer support when I needed it, and went above and beyond to ensure I felt confident and prepared. The entire team at W & P are friendly, approachable, and affordable. I would highly recommend their services to anyone starting out in the sector

W&P Assessment and Training is a very professional and reliable institute. whole team @ W&P were very helpful and cooperative throughout the registration process with CQC. Big thanks to Keith and the Team

Contacted W&P for my CQC registration quidance and policies. Everything was handled excellently and with thier guidance, I passed my CQC interview with ease.
Special thanks to Lorna for helping all through the process.

From the beginning onwards, W&P provided outstanding support throughout help with our registration process. Lorna is an absolutely amazing individual with amazing knowledge, without her help and guidance nothing would have been possible! This is 100% the best place for all the support you require.

We have recently been successful in our registration with CQC as a New Provider and a new Registered Manager, we are of course delighted to have reached this achievement however, it would not of been possible without the help of Lorna Lyons-Smith. Her support and confident knowledge along with amazing guidance and strategy enabled us to succeed in the way that we did. Lorna went above and beyond and we are impressed, thankful and forever grateful. We will certainly be working with W&P going forward and especially Lorna. With many many many thanks.
Any future client would be lucky to have her working with them.

These guys are just amazing from start to finish. The consultant Lorna lyons Smith was our point of contact and she was outstanding and made the whole registration process a walk in the park and I can't thank her enough for her input and has made our dreams become a reality ,many thanks Lorna your a star and a big shout out to all the staff at w@p whom are so helpful and dedicated to looking after their customers I would have no hesitation in recommending your company to other prospective clients
Regards Raymond

Lorna and W&P team have been crucial in our preparation and registration as a Domiciliary Care Provider.

The interview sessions with Lorna were immensely useful and focused on successful execution of the CQC interview. Lorna was precise and the CQC interview felt like another session with Lorna testament to the knowledge and first class service W&P provided.

We are truly grateful for all the advice and we STRONGLY recommend W&P to anyone looking for an effective service that will deliver OUTSTANDING results.

I would like to express my sincere gratitude and appreciation to Keith and your professional team at W& P for all your support, advice to get our registration done. Keith you are very professional, efficient and always respond to your emails as soon as you can. I would recommend anyone to your organisation W&P Training.Thank you 🙏

I'm glad I found W&P when I was looking for a company to assist me with every step of our registration process to getting approved by CQC. Keith has been amazing from the beginning to the end. He has been a phone call away and quick with email responses and information I needed including the regular updates. Will always recommend them. Great work.

w&p have been so so amazing with helping me set up my domiciliary care company. Lorna has been an absolute star!!! She really knows her stuff and the help she has provided me with in my application and interview prep as well with cqc has been immense. Even after my registration, I will continue to use w&p for their services in other things i.e. consulting, training etc as I have had such a great experience with them.

W&P Training have supported us to become a CQC registered provider. Their policies have been appropriate and adaptable for our service, which has been extremely helpful in ensuring we are suitably equipped to provide regulated activity. W&P are responsive to any queries that we have had and suitably prepared us for the CQC registration process and interviews. We hope to have a continued relationship with W&P as a support network.

We used an experienced consultant to help us through the CQC registration process. CQC took almost 6 months to respond to our application and did not get approved they said we were missing a few things. We then got in touch with W&P Training. Keith guided us through our application and gave us a new set of P&P. Within 3 weeks of resubmitting we were registered!
Cannot thank Keith enough.

I received exceptional customer service support and comprehensive coaching from W&P, which resulted into my successful CQC registration first time around!

Five star service as usual!

I first discovered W & P Training when I was setting up a Domiciliary care company here in Wales. W & P was the only company which I could find with a knowledge of Welsh Policies and Procedures. I used them to write my policies and to provide some support with my registration application with CIW.

This year I contacted Keith as one of our LA's is bringing in a DPS system. Prospective suppliers have to fill in a detailed online questionnaire, and questions are asked about things such as recruitment, providing services in a rural area and other matters. Keith drafted some splendid answers which were supplemented by my own local knowledge and we have been accepted to tender on this system.

I should add that Keith worked his socks off, despite being diagnosed as COVID positive and feeling very unwell.

I would not hesitate to recommend Keith and his team; it is very rare that you find a company which is willing to go the extra 10 miles for you.