Warehouse Aquatics Reviews 

587
TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

This looks like a scam. They used to be a reputable company and I had placed orders in the past that were delivered, however my recent order was wrong. The contact email on their website doesn't work.... See more

Rated 5 out of 5 stars

We have bought our koi food from Warehouse Aquatics for a few years now. Always quick delivery at competitive prices. The food we buy Medikoi Probiotic is not available in high street pet supply store... See more

Rated 5 out of 5 stars

We purchased a fish tank with relevant filters, heater and light. The process was straightforward with email confirmation of our order and clearly tracked delivery. Everything went well. We encou... See more

Rated 5 out of 5 stars

I have used Warehouse Aquatics a few times to buy various items and have always had good customer service and purchased products at competitive prices. My latest purchase was a Juwel Aquarium (only £1... See more

Company replied

Company details

  1. Pet shop

About Warehouse Aquatics

Written by the company

Warehouse Aquatics - Where fish would shop

Selling to the public for over five years and with an extensive knowledge of the Aquatics trade - Warehouse Aquatics is the place to shop, in fact we would say it's 'Where fish would shop' - if they could!


Why you can depend on us.

We have invested in the most up to date payment processing available to make our site secure and safe. Our staff are trained in taking card payments safely and private customer information is never stored. When you place an order with Warehouse Aquatics you are sent notification details at every stage and details of your order are always available on your account. 

The majority of our parcels are sent on a tracked and signed for service, at any point we can tell you where in the World your order is and when to expect delivery. Our courier service from Parcel Force even offers text alerts and a predicted delivery window of an hour.

All our products are fully backed by their manufacturer guarantee and if you are not happy with your purchase you can return it to us unused for a full refund or exchange.

 

Our Staff know what they are talking about.

Our advice at Warehouse Aquatics is sound, with combined experience of over 100 years it is safe to say we will usually be able to help solve an issue or offer advice. If you are interested in buying a product we can offer honest advice, we use these products ourselves and we know what is suitable and can recommend alternatives if needed.

 

To all of you, from all of us at Warehouse Aquatics - Thank you and Happy Shopping!


Contact info

3.1

Average

TrustScore 3 out of 5

587 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.1

All reviews

(587)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Consistently great service.

Consistently great service, great range, great prices and super speedy delivery. Highly, highly recommended!

30 March 2022
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Reply from Warehouse Aquatics

Many thanks for your kind feedback

Rated 5 out of 5 stars

Excellent service.

Excellent service. Cheapest price and prompt delivery. Always buy from Warehouse Aquatics.

30 March 2022
Warehouse Aquatics logo

Reply from Warehouse Aquatics

Many thanks for your kind feedback

Rated 5 out of 5 stars

Very good.Happy of the…

Very good.Happy of the purchase!!!!!!!!!!👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍

1 February 2022
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Reply from Warehouse Aquatics

Many thanks for your kind review .

Rated 5 out of 5 stars

amazing company

I have had a wonderful experience with them and the prices were great for example amazon £114 but the warehouse selling for only £59

Edit- this was my second purchase and so great will try to buy most aquatic items from this excellent company

25 January 2022
Unprompted review
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Reply from Warehouse Aquatics

Many thanks for your kind review . The team here at WA appreciate.

Rated 5 out of 5 stars

Outstanding service and delivery

Outstanding service and delivery. Items were well packed and arrived in excellent condition and was able to monitor the delivery so knew exactly when it was being delivered. Can’t fault this company and would highly recommend them for all your aquatic needs.

31 December 2021
Rated 5 out of 5 stars

Order came early and whole!

I was dubious about ordering a large glass aquarium off a site which didn't charge for shipping but it came earlier than predicted, well wrapped up and in one piece.

Would buy from here again!

2 December 2021
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Reply from Warehouse Aquatics

Many thanks for your kind review .

Rated 5 out of 5 stars

Fast delivery.

Fast delivery and excellent quality aquarium. The tank was very securely packaged and arrived on time.

1 December 2021
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Reply from Warehouse Aquatics

Many thanks for your kind review.

Rated 5 out of 5 stars

Plants for aquarium

Bought two plastic plants for my aquarium. They were very reasonably priced, good value and exactly what I wanted. Delivery took a week but I didn't select the faster option. The plants and delivery only came to £10 so very happy with my purchase.

1 November 2021
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Reply from Warehouse Aquatics

Glad you are pleased with our products and prices . Thanks for your kind review .

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