Warehouse Restaurant Deals Reviews 353

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

As somebody who loves beautiful new equipment and cooking wares, walking in to this store brings back that childhood feeling of awe when you entered a Toys R Us (RIP). There are just so many great fin... See more

Rated 5 out of 5 stars

It's rare to find a store that offers both commercial-grade large appliances as well as an extensive selection of hand tools and cookware at low prices. It feels like every time I walk in, regardless... See more

Rated 5 out of 5 stars

Highlights: 1 mile from my house Great selection Monthly sales Possible to purchase in amounts for household, catering, or restaurant use. I had heard wonderful things from friends who were... See more

Rated 5 out of 5 stars

Our Volunteer Fire Dept. has been using Warehouse for many years. When re-doing our kitchen they were extremely helpful in helping in all aspects of the project and making sure all the appliances a... See more

Company details

  1. Food products supplier

Information provided by various external sources

Welcome to the Scratch-and-Dent Headquarters. Warehouse Restaurant Supply offers huge savings on restaurant equipment: refrigerators, freezers, merrychef ovens, pizza ovens, ice machines, + more. We have three brick-and-mortar stores in Connecticut, Rhode Island, and New Jersey. We also have an online store with lots of great deals on factory specials.


Contact info

4.8

Excellent

TrustScore 5 out of 5

353 reviews

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Rated 5 out of 5 stars

Great experience

Top notch customer service and fair prices -- not much more you could ask for. I ended up buying a Master-Bilt blast chiller after talking to one of their salespeople and it has been perfect so far. They're also very responsive by email or over the phone (they prefer not to text).

29 September 2020
Unprompted review
Rated 5 out of 5 stars

I'm a general contractor and I needed…

I'm a general contractor and I needed equipment on short notice... walked in was greeted... I'd sent an email the afternoon before and got a reply in quick order that they had what was looking for. They set me up and I was out the door in less than 30 minutes. Prices are highly competitive... staff is genuine and helpful. I like the place so much, I went back this morning with my wife and let her shop... again staff was awesome...

25 July 2020
Unprompted review
Rated 1 out of 5 stars

Terrible customer service and a broken freezer

Just a terrible experience. Took over six weeks to receive our freezer and then finally when they did deliver the freezer they dropped it off to one of our kitchen people and left. That same day I opened the box to a completely broken freezer and immediately reached out to their customer service. They said this would be a claim against the freight but that we didn’t check it before it got dropped off to our back kitchen. They filed a claim against the freight company and were denied (which took over 4 weeks). So here we are 10 weeks from ordering from warehouse restaurant deals and basically got taken for $1000. What a scam this place is!!!

22 July 2020
Unprompted review
Rated 4 out of 5 stars

Loves this store - UPDATED REVIEW - Great proactive customer service!

Love this store... everything we need under one roof, and we will certainly go back when the need for supplies arises.
July 14, 2020 - UPDATED REVIEW - our previously posted warranty issue with our NEBCO steamer has been satisfactorily resolved... THANK YOU TO DAVE for coming to the rescue... excellent , proactive customer service - most appreciated!

10 July 2020
Unprompted review
Rated 5 out of 5 stars

Great price

Great price, shippment was damaged but they sent me an upgraded item for same price. Good communications.

20 February 2020
Unprompted review
Rated 5 out of 5 stars

Commercial Refrigerator order

For the last 2 days I worked with Jessie on my large order. He literally went into his warehouse, showed me on face time the exact units he was shipping so I could see the extent of the scratch/dent. Then he provided the serial #'s so the client could contact the mfr. to replace the scratch/dent panels if they were dissatisfied with them when it arrives. I have used this company before working with Brad and he was equally as helpful as Jessie. Thumbs up to the WRS team!
Thanks,
MJ from DC

5 February 2020
Unprompted review
Rated 5 out of 5 stars

I love using Warehouse Restaurant…

I love using Warehouse Restaurant Supply because they always have my supplies that I need. I have a small baking business that I do out of my home and Warehouse has the best staff and supplies for my needs.

4 February 2020
Unprompted review
Rated 5 out of 5 stars

I do not own a restaurant

I do not own a restaurant, dinner or cafe, but I have always liked the idea of having the unique and quality restaurant equipment in my own home. I have purchased everything from a toothpick holder to small hand tools and utensils to toaster ovens. I have always gotten my moneys worth and with the exception of one small implement I broke myself, I still have and use everything I've purchased at the store. As a rule, I do not recommend anything to anyone, but in this case I will make an exception. Visit and see for yourself

2 February 2020
Unprompted review
Rated 5 out of 5 stars

Great store

Great store. They stand by what they sell and have great customer service. One of the reasons why I keep going back is the wonderful customer service they provide. They take the time to talk with you, understand you needs, and make sure you are purchasing the product that is best suited for your needs.

1 February 2020
Unprompted review

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