Easy to order, no subscription. Bargain price, special offers initially. Reasonably priced offers thereafter. Wine delivered within two days. Allows you to try different varieties of wine if you... See more
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Review summary
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Reviews shaping this summary
Further to my problem the company were very pro active in offering a solution to my satisfaction 5stars for customer service Ordered mixed box of wine Expected 6red& 6 white Got 4 red & 8 w... See more
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Customer service is shockingly good. Had a case due to be delivered that went MIA last week. After contacting WW a customer advisor told me it had been damaged and they would resend. Daniel kept me su... See more
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We have enjoyed pretty much every bottle we’ve had from Warehouse Wines but what sets them apart is the quality of their customer service. We’ve recently moved house and I mistakenly didn’t update the... See more
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Company details
About Warehouse Wines
Written by the company
Drink better, spend less with Warehouse Wines.
We import outstanding wines from around the world, made by exceptional winemakers, directly into our warehouse, cutting out every unnecessary cost to ensure every penny goes into the wine itself.
Plus, each and every wine has been taste-tested and approved by world-renowned wine expert Joe Fattorini, so we’re confident that once you’ve sampled the quality on offer you’ll want to come back again and again.
Visit our store Browse our wines
We import outstanding wines from around the world, made by exceptional winemakers, directly into our warehouse, cutting out every unnecessary cost to ensure every penny goes into the wine itself.
Plus, each and every wine has been taste-tested and approved by world-renowned wine expert Joe Fattorini, so we’re confident that once you’ve sampled the quality on offer you’ll want to come back again and again.
Visit our store Browse our wines
Contact info
St James Mill, Whitefriars, NR3 1TN, Norwich, United Kingdom
- 0343 224 1033
- help@warehousewines.co.uk
- www.warehousewines.co.uk
4.4
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Good match of price and quality
The sample selection was nicely varied, and ranged in quality from OK to good - which, for the price was more than satisfactory.
28 April 2026
Reply from Warehouse Wines
Hi Wills,
Thank you for your feedback! We are so glad you enjoyed our wines, and we hope you continue to do so!
Kind Regards,
Mabel @WarehouseWines
Happy with wines and also delivery
28 April 2026
Reply from Warehouse Wines
Hi Eleanor,
Thank you for leaving a great review. We really appreciate the feedback!
Kind regards, Maisie @WarehouseWines
Excellent quality wines at a great…
Excellent quality wines at a great price - delivered quickly and efficiently!
28 April 2026
Reply from Warehouse Wines
HI Caroline,
Thank you for your review! We are so glad you enjoy the wines, and we hope to you back in the future!
Kind Regards,
Mabel @WarehouseWines
Really enjoyed the little prankster
28 April 2026
Reply from Warehouse Wines
HI Daniel,
Thank you for your great review! We are so glad you enjoyed!
Kind Regards,
Mabel @WarehouseWines
The wine I have purchased
The wine I have purchased, has all be very good, at a good price. I will definitely be using Warehouse wines again.
28 April 2026
Reply from Warehouse Wines
Hi John,
Thank you for your great feedback! We are so glad you enjoyed, and we look forward to seeing you back in the future!
Kind Regards,
Mabel @WarehouseWines
Very speedy delivery
Very speedy delivery. Arrived day after ordering . The red wine is delicious but have not tried the white yet. I'm sure it will be just as good Thank you
28 April 2026
Reply from Warehouse Wines
Hi,
Thank you for your feedback! We are so glad you enjoyed the wine, and we hope the white is delicious!
Kind Regards,
Mabel @WarehouseWines
Good selection of reds sensibly priced…
Good selection of reds sensibly priced and good quality. Delivered on time and to the specified location:-)
28 April 2026
Reply from Warehouse Wines
Hi Ian,
Thank you for leaving a great review. We really appreciate the great feedback!
Many thanks, Maisie @ WarehouseWines
Reply from Warehouse Wines
Hi Lou,
Thank you for your great review, and we are glad to hear you love the service!
Many thanks, Maisie @ WarehouseWines
Reply from Warehouse Wines
HI Alison,
Thank you for taking the time to leave a review. We are so sorry you did not enjoy our wines. We will be personally contacting you regarding this to try and get this resolved.
Kind Regards,
Mabel @WarehouseWines
Excellent range of Shiraz wines…
Excellent range of Shiraz wines delivered within a few days.
Will buy again...
28 April 2026
Reply from Warehouse Wines
Hi Tony,
Thank you for takeing the time to leave some feedback. We are so glad to hear that you love the Shiraz we have to offer!
Kind regards, Maisie @ WarehouseWines
Reply from Warehouse Wines
Hi there,
Thank you so much for leaving us your positive review. We are really pleased to hear that you enjoy our wines and the prices we offer.
Cheers! Clare @ Warehouse Wines
Reply from Warehouse Wines
Hi James,
Thank you for your feedback! We are glad to hear you have experienced our great value wines and your order arrived quickly!
Thanks, Rebecca @ WHW
Vermin hole in box Service POOR
Until something goes wrong it is difficult to know how good a company is. Well something went wrong and Warehouse Wines were found lacking. Vermin hole in the one box (of two) I ordered, the other not delivered at all. I emailed to find out what is wrong. I put this in my email to them (I have taken out my personal info []):
[Firstname] [Surname]
Don't ask me for this again as that will be an insult:
Orders:
#WW*********A
#WW*********B
Address:
[my full address and postcode]
This is what I got back:
Unfortunately, I am unable to locate an account under this information provided. Please can you send me your email address, postcode and full name which is linked to your account? Rest assured, we will get this resolved once we have located the account.
If I can help any further please let me know.
This from Thomas Guttridge | Customer Services Specialist
Well that's is pretty useless and insulting I think.
It is pretty disgusting to think rats have been near the wine I am supposed to be drinking. Clearly didn’t bother to read my email. Shame I can't attach a photo, but I have one if anyone wants to see it (actually it is the DHL photo of POD).
1 April 2026
Unprompted review
Reply from Warehouse Wines
Hi Martin,
Thank you for taking the time to leave this feedback. I am sorry to hear of the way in which your order has been delivered. I have requested some further information so we can help resolve this for you.
Thanks, Rebecca @ VW.
Impressed with the quality of the wine…
Impressed with the quality of the wine and the service.
24 March 2026
Reply from Warehouse Wines
Hi! Thank you very much for your positive feedback, we are very pleased to hear you are enjoying our wines! ☺️ Natalia @ WW
Great offer price
Great offer price. Fab selection of wines. Prompt delivery. What not to love?!
24 March 2026
Reply from Warehouse Wines
Hi! Exactly, we have got it all! 😁 So pleased to hear you are enjoying our services and wines! Natalia @ WW
Excellent price and quality
11 December 2025
Reply from Warehouse Wines
Hi! Thank you for your positive feedback. To many more orders! ☺️ Natalia @ WW
Value
Good price, value and taste.
An excellent opportunity for a quantity of quaffable, not vintage wines.
24 March 2026
Reply from Warehouse Wines
Hi! Thank you so much for the positive feedback. We are so glad to hear you are enjoying our services and wines. 🍷 Natalia @ WW
Reply from Warehouse Wines
Hi! Thank you so much for the positive feedback. We are so glad to hear you are enjoying our services and wines. 🍷 Natalia @ WW
Excellent service
24 March 2026
Reply from Warehouse Wines
Hi! Thank you so much for the positive feedback. We are so glad to hear you are enjoying our services and wines. 🍷 Natalia @ WW
Amazing collection of wines
Amazing collection of wines, very helpful and delivery is super fast!! Keep what you are doing and you will become a market leader
24 March 2026
Reply from Warehouse Wines
Hi! Thank you so much for the positive feedback. We are so glad to hear you are enjoying our services and wines. 🍷 Natalia @ WW
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