WarGameStore Reviews 23

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

In the dozens of orders and thousands of pounds I have spent at WarGameStore, I have never been let down

Rated 5 out of 5 stars

I ordered some GW miniatures from WarGameStore for my nephew's birthday. I used this store because most other stores were either doing very long delivery times or were out of stock of some items due t... See more

Company replied

Rated 5 out of 5 stars

I was able to track down a special edition miniature that I couldn't find anywhere else. The website clearly mentions what is in stock and how many they have. That is such a simple, yet great fea... See more

Company replied

Rated 5 out of 5 stars

I was running low on a few paints and WarGameStore was the only place that had them available. Order was placed on Saturday, posted on Tuesday and arrived on Thursday - exactly as advertised. Top qual... See more

Company details

  1. Game Shop
  2. Gaming services
  3. Hobby shop
  4. Model shop

Written by the company

Independent retailer of tabletop miniature wargaming models, rules and accessories, painting and hobby supplies and more.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

23 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Brilliant

Ordered a harder to find 40k set. Price was not inflated (unlike other stores), arrived very quickly.

10/10, will be ordering from them in the future.

30 October 2024
Unprompted review
Rated 5 out of 5 stars

Got 3 orders through without any issues

Made 3 orders so far. Had a bit of hesitation on the first one as never heard of the store before and I was aiming at some boxes out of stock in all other store (warcry and some AoS) but it went through smoothly and the minis arrived 3-4 days later. Highly recommend!

31 January 2024
Unprompted review
Rated 5 out of 5 stars

I was able to track down a special mini.

I was able to track down a special edition miniature that I couldn't find anywhere else.
The website clearly mentions what is in stock and how many they have.
That is such a simple, yet great feature to have on the website because many other companies allow you to order items that they don't even have in stock.
Prices are competitive, delivery was speedy and the item was well packaged.
I hope to deal with them again.

20 December 2023
Unprompted review
WarGameStore logo

Reply from WarGameStore

Glad you like our simple and honest way of doing business - only selling stock we have!

Rated 5 out of 5 stars

Really impressed with the service

Really impressed with the service, incredibly fast at processing my order and dispatched it super quick and I received my order the next day! Definitely recommend

15 September 2023
Unprompted review
WarGameStore logo

Reply from WarGameStore

Thanks for the review. We only sell stock we have on hand and despatch 4 days/week

Rated 5 out of 5 stars

Good service

Ordered a couple of boxes of miniatures late Wednesday (past closing hours). Order processed and dispatched the next day and shipping was free 48 hour tracked because I ordered over £50. Will definitely be buying from here again.

13 March 2023
Unprompted review
Rated 5 out of 5 stars

Great local Wargame store

This is a great store with good variety and plenty of stock and the majority of stock is discounted from RRP, with even better pre-order deals. The deliveries are always quick and staff are always very helpful and informative if you have any questions, I shop here for all Warhammer products now and I can't fault the service.

12 May 2022
Unprompted review
Rated 5 out of 5 stars

Positive experiences everytime

I've had nothing but positive experience upon all my visits. Stock is avialable for a wide range of products and they are willing to get you anything they do not have on hand. A great place to pick up what you need and also discover something new.

13 October 2021
Unprompted review
Rated 5 out of 5 stars

The best!

What a great company!! I only ordered yesterday afternoon and I’ve already got my shipment! The stock levels are great and the staff are just top notch! I cannot recommend them highly enough.

29 June 2021
Unprompted review
Rated 5 out of 5 stars

Excellent customer service just got better

I have used WarGame Store on a number of occasions and always received excellent service this despite them having to contend with Covid restrictions.
They stock an excellent range of products, typically discounted from RRP.
My most recent order was dispatched within half an hour of placing the order - cannot recommend more highly.

12 March 2021
Unprompted review
Rated 5 out of 5 stars

Best around

I always order my minis from here because the service is always great with good communication. Definitely my favourite hobby/mini shop around.

25 February 2021
Unprompted review
Rated 5 out of 5 stars

Whenever I'm home I always drop in to…

Whenever I'm home I always drop in to the Wargames store and there is always something I go, 'been after one of those' or need paint, brushes. Freindly atmosphere and can always have a good chat. Alway's well worth a visit.

10 January 2021
Unprompted review
Rated 1 out of 5 stars

Beware do not pre order or order from…

Beware do not pre order or order from this store. WGS advertises Royal mail delivery but sent parcel via Hermes. Invoice shows that it will be delivered in 1-2 days but it has now been 5 days and there has been no update on the delivery and no reply from the store on 2 emails. I have now requested a refund and I will have to claim back via my credit card if I receive no further correspondance. A truly awful experience.

3 December 2020
Unprompted review
WarGameStore logo

Reply from WarGameStore

Dave, I am upset to see this review after the effort and explanation I made.... As discussed. in several emails ( all of yours were replied to within a timely manner) and a telephone call.... The products were received late on a Wednesday afternoon and dispatched on Thursday (day before black Friday) during an expected busy time of the year. The courier mislaid the parcel within a sorting depot. Within 30 minutes of knowing that I had raised a claim. The claim could take 14 days so I sought assurance from the courier that if they found it they would not deliver as you were adamant that you wanted a refund. Once I had that assurance I refunded in full (December 4th). The vast majority of our orders are sent out on or within 1 day and sent RM24. Packages over 2KG (such as yours) are not and go with a courier. It is a shame that circumstances outside my control impacted on your overall experience.

Rated 5 out of 5 stars

Fast delivery, in stock items. :-)

I ordered some GW miniatures from WarGameStore for my nephew's birthday. I used this store because most other stores were either doing very long delivery times or were out of stock of some items due to covid-19. WGS completely came through, my nephew had everything I ordered within a week, mine was one of the few gifts he received in time for his birthday as a result. Would highly recommend :-)

8 June 2020
Unprompted review
WarGameStore logo

Reply from WarGameStore

We hold a modest amount of stock and don't sell stock we don't have!... which seems to work for us.

Rated 5 out of 5 stars

Amazing Service

Given the COVID-19 pandemic, I ordered on Monday, send for delivery on Tuesday and I received the package on Wednesday.

Great stock levels for products that are "out of stock" elsewhere in the country. This place is a hidden gem within the UK.

thanks so much for you hard work during these times!

22 April 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

I was running low on a few paints and WarGameStore was the only place that had them available. Order was placed on Saturday, posted on Tuesday and arrived on Thursday - exactly as advertised. Top quality service and great that someone is still helping to deliver hobby supplies to people in the midst of a pandemic, keep up the great work!

10 April 2020
Unprompted review

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