Warmersolutions 

Cold calling and aggressive hard sell to vulnerable elderly and disabled people. Read other similar reviews.

Two men from Warmer Solutions cold called my dad at his home. My dad is severely disabled - at this point, when they called, dad was in immense pain and was housebound and on morphine.

Somehow, someone got a hold of my dad's email address, of which he doesn't even know exists, we set it up on his phone (dad cannot even use a remote control properly) they used a finance broker to apply for finance; the link was sent to the email address. The finance provider needed confirmation that works were carried out and have use the email account to do this - the funds were released to Warmer Solutions and dad left with a debt of over £8,000.

Dad has worked hard all his life and pays for his care, his house is in poor condition - so why would we EVER pay over £8,000 to have a 'water proof' substance painted on his crumbling property. We have to pay £5,000 to get a new roof as his carers cannot safely enter the property - dad had a direct debit being taken out of his account of over £134 a month.

We don't know 'who' completed the finance application but it is not possible that it is dad. I have LPA for dad as he does not have capacity. At least we won't have huge debt being sold on to a debt collector agency, (unlike they did to some vulnerable people whose review is on here) - simply because they got the money.

We have reported this to the police and Action Fraud - the FCA are investigating the finance company. I know that the broker no longer works with Warmer Solutions. Next, is Trading Standards and a television watch-dog programme. We will find the IP address of which device was used to apply for the finance.

The LA are working closely with us as dad has a social worker.

Do your research before using Warmer Solutions. They overcharge! Stupidly, having fallen for the salesman’s patter, I signed up. When offered a next day installation I accepted, giving me no chance to reflect. Had I ‘shopped around’ I would have discovered I had been taken for a ‘mug!’ The materials used have been costed at £2000 with labour/admin another £1000 and yet I was charged £6686! I’m all for the company making a profit but this was excessive. I have no complaints about the installers, Zack & Leon who were professional and finished the job on the same day.

Joe and Sheldon were a credit to, and excellent advert for, Warmer Solutions. They arrived on time, all the way from Nottingham, and were friendly and courteous. They explained the process of loft insulation fully and then worked diligently, showing me 'before and after photographs and cleaning up thoroughly afterwards.

My experience was great as Zach and his assistant were very friendly and polite, very professional in their work and did a very satisfactory job...and all my rubbish taken and nicely hoovered everywhere, I am a very satisfied customer and will recomend your company... Many thanks

I was very pleased with the work and attitude of Mitch and Jordan when they installed attic insulation for me today. There were one or two awkward areas which they handles very. professionally and cheerfully. A credit to the company. Their work was neat and tidy. I was very pleased with the performance of the material involved and I will happily recommend Warmersolutions. J.Beare

Just had yearly check done up in my loft. Happy with the service and the team are lovely. Had a problem with some drafting and heat escaping in one of my rooms, they managed to get it sorted quickly and it’s made a massive difference. Lovely company, would recommend😊

Amazing experience couldn't fault it one bit ,I'm saving so much money now on bills and I feel much warmer , the customer service was so immaculate I couldn't fault it , from the first call to the final appointment wonderful service thanks warmer solutions

I have just come off the phone after being called a stupid b..... I had been contacted by Energy Advice Centre who said he would arrange for a good surveyor to come see me, and he suggested 1pm that day. I told him that was inconvenient, an appointment of 11am the following morning was agreed. He ddnt know, at that time, what firm it would be.He also informed me that it would take 1 to 11/2 hrs. I told him 1hr was all I would accept.
10 mins later I received a call. I had to ask for the name of the firm, who then identified themselves as Warmer Solutions. They then proceeded to ssk if they could come and see me at 1pm that day, then 10 am next day, I finally agreed to12.00. They said they would phone before they came. Because I was rather wary, the whole episode just didn't feel right (plus I had just come out of hospital 2days before) I decided to cancel.
I tried several times to contact both firms.The Centre was totally unavailable, and warmer solutions just ended straight away. When they phoned this morning and when I cancelled, he started to badger me then berated me and ended by calling me a stupid b....

Sam and Harry came today, they were fast and efficient also very quiet, cleaned up after themselves, very good experience and good lads, would recommend them everyday.

Fitters we're polite, efficient and kept a clean work area.

Jordan cobb visited my elderly mother and passed himself off as a surveyor, pushed his way into the house then commenced to try and and book in work costing around £4K. Fortunately I visited my mother a couple of days later and was able to intercept!!

Absolute scam artists. Avoid at all cost.

Zac and Leon arrived today on time it was a wonderful experience and I am
Super happy with the results it was a wonderful experience having them today

Sam and Harry arrived on time.introduces themselves politely and friendly. Explained whst they were going to do. Made sure everything was covered so no mess. Worked quietly and quickly. Brilliant job nice photos would recommend them. Thanks guys.

Zack and Leon arrived keen and installed superfoil in my loft to make my home warm thank you very polite lads top marks

Andy and Iwan arrived on time, worked steadily, cleared up very well. They were most polte and helpful and the job was completed to my satisfaction in less time than I expected.
I can certainly recommend ths company and these workmen.

Excellent Work Nothing too much trouble.

Had my loft fitted with super foil, the chaps Zack and Leon did a great job, very friendly and polite, told me what was to be done and showed me after it was finished, very good job done to keep my house warm.

Great workers. Very efficient. Cleaned everything well.

Great first meeting with a surveyor from the team. Very friendly and talked me through all the key bits. I felt no pressure to buy the product, even though the survey highlighted some major issues with damp so work definitely needed doing. The fitting team were great. Arrived promptly, did the work quickly to a very high standard and cleared away after.

If I could give zero stars, I would. Warner Solutions preyed on my elderly, vulnerable, and disabled mother by cold-calling her and offering a “free loft check.” Upon arrival, they were friendly at first, saw my even older, wheelchair-bound stepdad, then went up to inspect the loft. They came down with photos of black mould—later found to be fake pictures—and used scare tactics to pressure her into agreeing to insulation work.

They rushed her into paying a £1,200 deposit for a £4,700 job, completely disregarding her legal right to a 14-day cancellation period. Within just two days, they claimed they had materials ready and tried to force her into going through with it. When I stepped in to cancel, their receptionist was rude, dismissive, and insisted she had no authority to stop the work. Despite me making it very clear that my mother was confused, upset, and did not want the work done, a man still called her to intimidate her into proceeding.

Only when I threatened police action did they finally agree to refund the deposit. This company is nothing short of predatory, unethical, and exploitative—preying on elderly and vulnerable people with aggressive sales tactics and blatant lies. Avoid them at all costs.

Left a google review on behalf of my mum, she received a call the following day threatening legal action against me for defamation of their business.