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Seit 1987 ökologisch, nachhaltig und fair. Entdecke grüne Mode & nachhaltige Produkte für deinen Alltag! Antwortzeiten: Montags bis Freitags, 8 Uhr bis 16 Uhr
Wöhlerstr. 4, 79108, Freiburg, Germany
3.8
2k reviews
Replied to 87% of negative reviews
Typically replies within 48 hours
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Still haven't received my money back that they even confirmed by letter they owed me due to a supposed bankruptcy, but then suddenly they opened up shop again?? Interesting way of doing business. E-mailed them about this in January, now it's mid March, never got a reply.
fast searching and finding,
to the point,
and good qualitative stuff.
The German language can be an issue for some people
Reply from Waschbär GmbH
Dear Waschbär client,
thank you very much for your kind words and your feedback. We're thrilled that you are happy with our online shop and with the quality of our products.
Best regards from our Waschbär team
format not easy to understand initially....transfer from reviewing selection,to shopping basket and to carry on shopping could be easier...checkout however easy....
Reply from Waschbär GmbH
Dear Waschbär customer,
Thank you for your detailed review, which we will take into careful consideration for our future webshop.
We are looking forward to your next visit.
Best regards from Waschbär.
The most horrible experience I've ever had with any e-com business so far. They send my overdue 20€ payment to the 3rd party collection! I can't believe they did this without sending me any reminder! No even one single email, although I was contacted them previously regarding different matters. Seriously, they treat customers like shi$. That's how it feels to me. Never had the intention to avoid 20€ invoice. It happened only because 50% of the value of my purchase I paid in advance. And the second 50% I just forget. We are all humans, never had any bad intentions of not paying for goods received. Now I got incasso for 150€ from some German 3rd party collection. I don't speak a word in German and I find all of this horrible. So much stress and problem over 20€!!! Unbelievable!!!!
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